From my first call with Oly the sales team were extremely helpful and answered so many questions along the way. Shout out of Michael who would answer a call or email quickly and ease any concerns... See more
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Review summary
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What people talk about most
Reviews shaping this summary
Sales side was great, at times once sale was done found the next phase a little difficult to get feedback, but we go there in the end. Really like the way Olly structures Novated Lease arrangements, w... See more
Company replied
My leasing consultant Chloe was amazing. She responded promptly, calmly and was willing to go through all the information and process. She handled everything professionally and went out of her wa... See more
Company replied
I initially thought setting up a novated lease would be painfully time consuming. How wrong I was. Michael Appo reached out to me and he provided amazing service. He was prompt at answering my many qu... See more
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Company details
About Oly
Written by the company
Oly puts YOU in the driver’s seat with a novated lease. A car you love & the chance to save – win-win!
Oly is backed by one of Australia’s largest and most trusted novated leasing providers.
Benefit from bigger Aussie-backed buying power to make your dream car a reality while saving yourself from head-scratchingly complicated leasing admin.
That’s why Oly really is your key to novated leasing.
Call 1300 328 182 or click the links below to start your ride with Oly.
Novated lease Electric cars Calculator Car offers Get a quoteContact info
Level 21/360 Elizabeth Street, 3000, Melbourne, Australia
- 1300 328 182
- enquiries@oly.com.au
- oly.com.au
Oly's latest car offers
4.2
Great
379 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 97% of negative reviews
Typically replies within 1 week
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Sales Manager
It was a really easy process from start to finish
All steps where explained to me and everything went like clockwork
The initial contact was awesome
30 October 2025
Reply from Oly
Hi David – glad to hear that you've had a smooth start to your new novated lease, and that you've enjoyed the ride so far with Oly! We work hard to make the whole leasing journey as easy as possible, and to see it pay off for you makes it all worthwhile.
Thanks so much for taking the time to leave us such a great review, and feel free to get in touch if you ever need any help!
Good Customer Service, Average Tech
I found the service teams (Manula and Anjali) really helpful but the process is pretty messy. Felt like I authorised about 3 agreements and could never really tell where my application was in terms of progress.
Not dissatisfied but their tech leaves a lot of room for improvement.
29 October 2025
Reply from Oly
Hi Dave,
Thank you for taking the time to leave a review, and for your thoughts.
We recognise that there is room to improve the technical side of our processes, and we sincerely apologise that it impacted your experience.
Please reach out to us at hello@oly.com.au if you need anything else. We're here to help.
Reply from Oly
Thank you so much for your review, Andre! We work hard to make sure you have a smooth experience scoring your dream car with a novated lease. We’ve passed on your cheers to Sonali and she's so happy she was able to help you out.
Feel free to get in touch if you ever need any help!
Great service
17 October 2025
Reply from Oly
Hi Justina – glad to hear that you've had a smooth start to your new novated lease, and that you've enjoyed the ride so far with Oly! We work hard to make the whole leasing journey as easy as possible, and to see it pay off for you makes it all worthwhile.
Thanks so much for taking the time to leave us such a great review, and feel free to get in touch if you ever need any help!
Very helpful and kind staff
Very helpful and kind staff. Nothing was a problem and easy to deal with :)
23 October 2025
Reply from Oly
Hi Daniel– glad to hear that you've had a smooth start to your new novated lease! We work hard to make the whole leasing journey as easy as possible, and to see it pay off for you makes it all worthwhile.
Thanks so much for taking the time to leave us such a great review, and feel free to get in touch if you ever need any help!
I would give zero starts if I could
I would give zero starts if I could. Constant mistakes and I was transferred from Maxxia I believe in error. I have been left with a lease where no one can help me and I have no way to claim reimbursements. This is because Oly put me on a self managed lease. Pity my employer has never done this before or experienced a lease with Oly. They only dealt with Maxxia. This is a shit show and I am about to go to the ombudsman.
It would be appreciated if someone could call me and offer assistance as no one else can help apparently
15 October 2025
Reply from Oly
Hi Chris,
We can understand your frustration, and we are disappointed as your experience doesn't fit the standard we set ourselves at Oly. I'm aware that one of our team members has reached to you, and is working with you to resolve the situation as quickly as possible.
If you need anything else, please don't hesitate to reach out, and we'll do what we can to help.
Easy from start to finish
I was the guinea pig at my place of employment to look into novated lease companies, and decide who to use. From the website interface, to my first communication with Sonali, I knew Oly was the best choice amongst the others I had contacted. The support and communication was incredible. Sonali even helped source pricing of the vehicle, which ended up being the best deal I could get comparing too all fleet companies and direct with the dealers. Sonali had a trip planned during her dealings with me, bit made sure she got my file to a point where it was a clean handover to Amanda. Amanda's communication was brilliant, and when she went on maternity leave, it was handed over smoothly to Aman and Sonali was also there to communicate with me and my queries again. My employer had no problems, and the document signing has been seamless. Ordering and waiting for my brand new vehicle was a long process, but Oly stuck with it, handed my file over when required, and I was kept in the loop. Fair to say the Guinea pig is happy and we will be using Oly again at our workplace.
20 October 2025
Reply from Oly
Thank you so much for your review, Dean! We work hard to make sure you have a smooth experience scoring your dream car with a novated lease. We're also glad to hear that you had a seamless transition between Sonali and Amanda, and that everything went so well!
We’ve passed on your cheers to Sonali, Amanda, and Aman, and they're so happy they were able to help you out.
Feel free to get in touch if you ever need any help!
To be honest
To be honest, the coordination and managment, clear information,
I was not happy with them.
6 October 2025
Reply from Oly
Hi Mohammad,
Thank you for taking the time to leave a review, and for your thoughts.
Our Leasing Consultants, Relationship Managers, and Settlement Coordinators work together to co-ordinate the process from quote to getting you into your new car. We completely understand that this can sometimes muddle the process.
We're taking this on, and are working to streamline the process with more structured handovers or having a single contact point for both yourself and employers, to reduce this.
Please reach out to us at hello@oly.com.au if you need anything else. We're here to help.
Good people to work with
Excellent support onborading with leasing. Hope same service will receive in future. Nice grouo of people taking ownership once you go ahead. Nitesh helped answering questions and resolving issues.
3 October 2025
Unprompted review
Reply from Oly
Thank you so much for your review, Ashish! We work hard to make sure you have a smooth experience scoring your dream car with a novated lease. We’ve passed on your cheers to Nitesh and he's so happy he was able to help you out.
Feel free to get in touch if you ever need any help!
DON'T GO WITH OLY
From the moment I signed with Oly it has been a nightmare, I spend every week chasing outcomes. It took them months to set my account up, than they set up 2. I never got access to my own login or claim account. Finally, I terminated my role with my employer and it has been over a month with false promises and no finalisation of my account. With my car company chasing me directly for payment, but Oly have all of the funds. It is radio silence, no one knows what they are doing. It never got off the ground and now it is impossible to cancel.
13 October 2025
Unprompted review
Reply from Oly
Hi,
I can understand your frustration, and we would like to discuss this further if possible so we can fully understand the circumstances of your complaint.
I have sent you a private message to request further information so that we can assist with this matter and hope to hear from you shortly.
Kind Regards
Oly Team
Sonali from Oly was absolutely fantastic to deal…
Sonali was absolutely fantastic to deal with from the very first call. She was patient, responsive, and always took the time to address my multiple queries and calls. Her communication was proactive, clear, and timely throughout the entire process, and she was such a pleasure to work with — professional, personable, and genuinely helpful.
The overall experience with Oly far exceeded my expectations, as well as those of the BMW dealer, who was equally impressed by how proactive and efficient the service was. Thanks to Sonali and others in the Oly team, what could have been a complicated process was seamless and stress-free.
Highly recommend Sonali and the Oly team! TY
8 October 2025
Reply from Oly
Thank you so much for your review, Mona! We work hard to make sure you have a smooth experience scoring your dream car with a novated lease. We’ve passed on your cheers to Sonali and she's so happy she was able to help you out.
Feel free to get in touch if you ever need any help!
Reply from Oly
Hi Jerry– glad to hear that you've had a smooth start to your new novated lease! We work hard to make the whole leasing journey as easy as possible, and to see it pay off for you makes it all worthwhile.
Thanks so much for taking the time to leave us such a great review, and feel free to get in touch if you ever need any help!
Doing a novated lease through Oly felt yuck
Doing a novated lease through Oly felt gross/being used. Not sure if that just the way novated leases are but it took so much effort going through the paperwork to figure out what the commission costs were that Oly was gaining, the financial provider was gaining and the dealer was making. Even if it costs more I would prefer know what all the costs were and what you were making off of me.
29 September 2025
Reply from Oly
Hi Domenic,
I am sorry to hear this and thank you for taking the time to provide your feedback.
Ensuring we are transparent with our products is key to our core values here at Oly. As such, we are upfront with our paperwork and our discussions with our customers.
As you've financed your your lease through the dealership, this could be the source of the confusion. If you would like, we are more than happy to reach out to clear up any remaining questions regarding fees and charges around the lease finance.
Please reach out to us at hello@oly.com.au if you need anything else. We're here to help.
Outrageous
I changed jobs and filled out all the forms for the lease transfer and my employer did their part and nothing happened. It’s my second week with the new employer and it still hasn’t been sorted. I rang them numerous times and left messages and nobody cares to call me back to tell me what is going on. I’m behind with payments and don’t know what to do. Terrible customer service from their end. I hope they ring me after seeing this review as I’m out of ideas.
8 October 2025
Unprompted review
Reply from Oly
Hi Jure,
I am sorry to hear this and thank you for taking the time to provide your feedback. I can understand the frustration of your lease transfer taking longer than expected, and the lack of communication, and sincerely apologise for this delay.
We're pleased to let you know that we've reached out to the team member working on your transfer, and they'll be in touch to address the next step and get things moving again.
We truly appreciate you bringing this to our attention and giving us the opportunity to improve. If there’s anything else we can do for you, please feel free to reach out at hello@oly.com.au
We’re here to help.
Oly: excellent service and value
Oly provided a novated lease quote that was significantly better in value than other quotes I got for the same car. The customer service provided by the leasing consultant, Chloe van Unen, was outstanding; from quote to settlement, Chloe was fast, friendly and responsive.
1 October 2025
Unprompted review
Reply from Oly
Thank you so much for your review, Edward! We work hard to make sure you have a smooth experience scoring your dream car with a novated lease. We’ve passed on your cheers to Chloe and she's so happy she was able to help you out.
Feel free to get in touch if you ever need any help!
Helpfull advisor for employee
Helpfull advisor for employee, clunky process for employer with mulitple entities communicating to set up employer...
22 September 2025
Reply from Oly
Hi Pat,
Thank you for taking the time to leave a review, and for your thoughts.
Our Settlement team and Relationship Managers work in tandem to clear the Employer onboarding stage, but we completely understand that this can sometimes muddle the process. We're taking this on, and are working to streamline the process with more structured handovers or having a single contact point for employers, to reduce this.
Thanks again for your feedback, we're learning from it.
Thank you Sonali!
Can't fault the services provided by Sonali with the process of setting up my novated lease. Quick, kind and efficient during all stages. Answered all questions in a timely manner and never felt like a burden asking!
I would highly recommend this company and specifically dealing with Sonali if you want the best services possible!
1 October 2025
Unprompted review
Reply from Oly
Thank you so much for your review, Jema! We work hard to make sure you have a smooth experience scoring your dream car with a novated lease. We’ve passed on your cheers to Sonali and she's so happy she was able to help you out.
Feel free to get in touch if you ever need any help!
Very Nice
Sonali and Lara were super friendly and incredibly helpful. They made the process so easy, and I was able to sort out the car lease and settlement in a very short time!
24 September 2025
Unprompted review
Reply from Oly
Thank you so much for your review, Wenwen! We work hard to make sure you have a smooth experience scoring your dream car with a novated lease. We’ve passed on your cheers to Sonali and Lara and they're so happy they were able to help you out.
Feel free to get in touch if you ever need any help!
Everest
Gus McIntyre and the settlement team were inconstant contact with throughout the process from the initial contact to delivery making it smooth and faultless. All request and changes made along the way to the vehicle was never an issue and they just made it happen.
Suttons point of contact was also helpful and there never any issues.
I would recommend Oly to others.
23 September 2025
Reply from Oly
Thank you so much for your review, Cameron! We work hard to make sure you have a smooth experience scoring your dream car with a novated lease. We’ve passed on your cheers to Gus and he's so happy he was able to help you out.
Feel free to get in touch if you ever need any help!
Clear, simple steps made the process a breeze
The process with Oly was extremely easy. They guided me through with clear, simple steps. Very happy with the outcome.
17 September 2025
Reply from Oly
Hi Damien– glad to hear that you've had a smooth start to your new novated lease! We work hard to make the whole leasing journey as easy as possible, and to see it pay off for you makes it all worthwhile.
Thanks so much for taking the time to leave us such a great review, and feel free to get in touch if you ever need any help!
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