Olviarose Reviews 355

TrustScore 3.5 out of 5

3.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 337 reviews, most reviewers were somewhat happy with their experience overall. Many customers find the website easy to navigate, with some appreciating the variety of styles and colors available, making the ordering process simple and straightforward. Some people are excited about their purchases, hoping the items will live up to their online appearance and quality expectations. However, some customers also noted significant dissatisfaction with the product quality, stating that items received often do not resemble the pictures on the website and are made from cheap materials. Reviewers report difficulties with the return policy, including misleading information about returns, high shipping costs for international returns, and issues with receiving refunds or proper return instructions. Additionally, some people experienced issues with sizing, finding that the clothes were either too big or too small despite using sizing guides.

What people talk about most

Product

Clients share ambiguous opinions on product quality and appearance, with many expressing significant... See more

Website

Reviewers highlight ambiguous aspects of the website, with many praising its ease of use, navigation, and... See more

Order

People report ambiguous experiences with order, with many expressing satisfaction with the ease of the... See more

Quality

Customers consistently express disappointment with the quality of products, frequently describing items as... See more

Return policy

Users describe negative interactions with return policies, often finding the process difficult and costly.... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Found the website on Facebook. Loved the colourful collection with a variety of styles a refreshing change. What was amazing is the size guide and size questionnaire to assist in picking the correct s... See more

Rated 4 out of 5 stars

To be fair I was petrified when I read reviews after I've made an order. But surprisingly the delivery was pretty quick, good communication via email where is my parcel and when I can expect it. The... See more

Rated 4 out of 5 stars

The dress I recieved was much better than I expected as hadn’t heard from the company before. It’s not thin material it feels like a very well made dress. Unfortunately the dress I ordered is too big... See more

Rated 5 out of 5 stars

Easy to use website with a good size guide which made sense. Excellent information about the products and a quick check out when buying. So looking forward to receiving my beautiful dress which I’ve b... See more



Contact info

3.3

Average

TrustScore 3.5 out of 5

355 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Wow wow

Hey
I was recommended this site from a close friend who always looks fabulous in all the outfits she buys from here, so I thought I would have a look for an outfit to a Christening I have coming up. Found the perfect one 😍 so excited for this to arrive!

17 May 2026
Unprompted review
Rated 4 out of 5 stars

Pleasantly Suprised

The dress I recieved was much better than I expected as hadn’t heard from the company before. It’s not thin material it feels like a very well made dress. Unfortunately the dress I ordered is too big so I am in the process at the minute of trying to return it and have ordered a smaller size in the meantime. Hoping when that arrives it fits and I love it just as much. Shipping took around 2 weeks but was kept upto date with tracking with emails from the company and then the shipping company. Would order again.

16 May 2026
Unprompted review
Rated 1 out of 5 stars

Poor refund process

Ordered a dress that is too big, want to return and be refunded. When requesting for a refund, i had to take pictures of said dress to see if its eligible for a full refund, even though the dress in brand new and just tried on once. After receiving my photos they try and offer you credit with them in store or another option.
Long and lengthy irrelevant process.
Dress is nice just doesnt match dimensions advertised.

16 May 2026
Unprompted review
Rated 1 out of 5 stars

SCAM

Run, do not walk, in the opposite direction from this sweatshop. The dresses are terrible, shocking quality scraps. And the customer service was dire- I asked for a refund and was repeatedly pressure to accept credit of exchange. When I again mentioned my rights to a refund, they gave me a (clearly fake) address to a ‘Mr Wang’ room in China. And said item must be in perfect condition when received to said sweat shop.
Had to resort to going through my bank.

Do NOT fall for the adverts. Shit dresses. Shit service. Total scam

16 May 2026
Unprompted review
Rated 5 out of 5 stars

Beautiful

Everything is so beautiful! It was hard to choose! Very quick dispatch, very excited about my order. I’ll be visiting this website again, and again!

15 May 2026
Unprompted review
Rated 1 out of 5 stars

Scam. Contact you banks scam team for refund

Would rate 0 stars. If you are reading this DO NOT ORDER FROM THIS SITE!
But chances are if you are here you have already been scammed by them.

Items advertised are not what you receive. Same quality as you would expect from Shein or Temu but about x10 the price.

When I asked for a refund they ignored me completely and said it would be easier to accept a discount for a future purchase.

CONTACT YOUR BACK AND SPEAK TO SCAM TEAM!
Decided to speak to my bank and start a claim to get my funds back. They completed the investigation and I received my full amount back.

27 March 2026
Unprompted review
Rated 1 out of 5 stars

I honestly wished I had looked at the…

I honestly wished I had looked at the reviews before I ordered my dress. The dress arrived just too big for me. But to return the item is unreal. You have to pay return tracked costs, their original delivery costs and any customs!! I ended up getting 25% of my £45 back. So feel they are just scammers so have kept the majority of my money. BE WARNED MUCH BETTER OFF USING TEMU/SHEIN they just send you a QR code for return. Lesson learnt with an emptier pocket.

12 May 2026
Unprompted review
Rated 1 out of 5 stars

Nothing like advertising.!

Terrible company, they use fake pictures of dresses, then once you've bought, they send a ridiculous attempt to copy said dress. Nothing like the picture.
When you try to return, its a nightmare, they try to offer a credit note, (but you won't want anything else after having anything from there). Cost nearly £30 to return it to China. Avoid at all costs.

13 May 2026
Unprompted review
Rated 5 out of 5 stars

Such a beautiful selection of dresses

Such a beautiful selection of dresses, it was hard to choose! The checkout process was slick and easy. I can’t wait to receive my order and start to accessorise my stunning new dress!

15 May 2026
Unprompted review
Rated 1 out of 5 stars

Fake Chinese company

I can only imagine that any review of more than 1 star are AI bots or paid fake reviews.

The dress that arrived looks nothing like what my wife ordered. I have never seen something of such poor quality.

Been trying to get a refund for at least a week each time just get offered store credit and each time it’s a new person so just go round in circles.

This has come from china not the UK as this pathetic company suggests.

As everyone else has said this is just a scam website.

11 May 2026
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look