While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

A dose of calm and pain relief in your pocket. This balm not only smells amazingly serene - sending your senses into a horizontal state of mind - but it works. It relieves aches and soreness from musc... See more

Company replied

Rated 5 out of 5 stars

For all my football and running muscle injuries Oltrabalm has been brilliant at relieving pain when even paracetamol had been struggling to help. Gave some to one of my team mates who had pain in his... See more

Company replied

Rated 2 out of 5 stars

Disappointing. Having used the standard balm for over a year with success I thought I’d try the new “ultra version” The only good point for me is the smell wasn’t as strong, the performance was l... See more

Company replied

Rated 5 out of 5 stars

I often get sciatic pain after a gym workout or a long walk or run. I was sceptical at first at how effective a non-medicated balm would be. But Oltra was a pleasant surprise. The nerve ache in my glu... See more

Company replied

Company details

  1. Health and Beauty Shop

Written by the company

At Oltra, our vision is to inspire and empower you to enhance your active lifestyle. We envision a world where everyone can achieve their fitness goals with the help of our innovative solutions, because an active lifestyle should bring joy, not discomfort. Our Signature, product, the Oltra Recovery Muscle Balm, is crafted from a blend of high-quality, natural ingredients known for their soothing and healing properties. Each ingredient is meticulously selected to ensure effective relief from soreness, stiffness, and fatigue, helping you recover faster and stronger. Whether you're a seasoned athlete, pushing your limits or someone who enjoys daily exercise, Oltra empowers you to be unstoppable with our innovative solutions. And this is just the beginning of the Oltra journey, with exciting projects behind the scenes to bring you more products, all designed to enhance your performance, recovery and well-being, naturally. Empower your active lifestyle and be unstoppable with Oltra


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

44 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

A dose of calm and pain relief in your…

A dose of calm and pain relief in your pocket. This balm not only smells amazingly serene - sending your senses into a horizontal state of mind - but it works. It relieves aches and soreness from muscles, and the buzz on the skin builds gently. Truly a handbag/pocket hero - weight lifter or not.

3 May 2024
Unprompted review
Oltra logo

Reply from Oltra

Thank you so much for your wonderful review! We're thrilled to hear that our balm has brought you a sense of calm and relief. It's great to know that you're enjoying the soothing scent and finding relief from muscle aches and soreness. We appreciate your support and hope our product continues to be your pocket hero whenever you need it!

Rated 5 out of 5 stars

Really good balm

This balm is really good and works. I have been using it regularly on my shoulder and can feel the difference. Would definitely recommend it. Family members have also purchased the balm and noticed a difference.

4 April 2024
Oltra logo

Reply from Oltra

Thank you for your feedback! We're delighted to hear that our balm has made a difference for your shoulder pain and that your family members have also benefited from it. Your recommendation means a lot to us!

Rated 5 out of 5 stars

Great smelling pain relief 🙌

This is the first product I've found which actually give me relief from pain in my groin and lower abdominals and allows me to play football whilst I work on strengthening the area. It even smells really good.

14 March 2024
Oltra logo

Reply from Oltra

Thank you for your positive feedback! We're delighted to hear that our product has provided relief and allowed you to continue playing football while strengthening your groin and lower abdominals. We appreciate your support!

Rated 5 out of 5 stars

I used the Oltra balm on my feet just…

I used the Oltra balm on my feet just before going to bed after a whole day of standing up and the relief of any pain was incredible. I work up the next morning with no pain and was able to stand all day once again on my feet. I would highly recommend this product to all.

23 March 2024
Unprompted review
Oltra logo

Reply from Oltra

Thank you for sharing your experience with the Oltra balm! It's wonderful to hear that it provided such effective relief for your feet. Your recommendation is greatly appreciated, and I'm pleased to know that the balm worked well for you.

Rated 5 out of 5 stars

Amazing pain relief for muscle injuries from football and running

For all my football and running muscle injuries Oltrabalm has been brilliant at relieving pain when even paracetamol had been struggling to help. Gave some to one of my team mates who had pain in his knee and worked well for him also. He has since bought his own supply 🙌

14 March 2024
Unprompted review
Oltra logo

Reply from Oltra

Thank you so much for your kind words and for taking the time to share your experience with Oltrabalm! We're thrilled to hear that our product has provided you with effective pain relief for your muscle injuries from football and running. It's always gratifying to know that our efforts are making a positive difference in people's lives. We truly appreciate your support and are delighted that your teammate also found relief with Oltrabalm. If you have any further questions or feedback, please don't hesitate to reach out. Thanks again for choosing Oltrabalm!

Rated 1 out of 5 stars

I am going to give you the honest…

I am going to give you the honest opinion, I wasted my money and time and believed a heap of sales lies and horseshit sales patter. The balm is utterly useless and worthless

14 February 2024
Oltra logo

Reply from Oltra

We appreciate your honest feedback, and we're sorry to hear that our product did not meet your expectations. We understand your frustration, and we would like to learn more about your experience to better address any concerns you may have.

Could you please provide additional details on where the Oltra balm was applied and the purpose?

Team Oltra

Rated 5 out of 5 stars

Good product and service always

Good product and service always

12 February 2024
Oltra logo

Reply from Oltra

Hi David,

Thank you so much for your fantastic 5-star review! We're thrilled to hear that you're pleased with both our product and service. Your satisfaction is our top priority, and your positive feedback encourages us to keep delivering the best experience to our valued customers.

We truly appreciate your support. If you ever have any questions or need assistance, please don't hesitate to reach out.

Team Oltra

Rated 5 out of 5 stars

Helps with my arthritis pain

My daughter bought me this ointment as i have arthritis all over my body. It has help immensely with the pain and i am going to order more.

6 February 2024
Oltra logo

Reply from Oltra

Hi Sue

We are truly delighted to hear that our Oltra Balm has brought relief to your arthritis pain. It's wonderful to know that our product has made a positive impact on your well-being. Thank you for sharing your experience, and we appreciate your trust in our brand.

We look forward to serving you again in the future. If you have any questions or need assistance with anything, feel free to reach out. Your satisfaction is our priority, and we're grateful for the opportunity to support you in managing your arthritis discomfort.

Thank you once again for choosing our product, and we wish you continued relief and comfort.

Rated 2 out of 5 stars

Smells like Tiger Balm

Smells like Tiger Balm, unfortunately that is all I can say about it positively. Does very little else. Doesn’t warm anything, doesn’t soothe anything, doesn’t do anything.

28 January 2024
Oltra logo

Reply from Oltra

Hello Steve,

Thank you for sharing your feedback, and we're sorry to hear that our product didn't meet your expectations. We apologize if you found the scent similar to Tiger Balm; we've put in efforts to create a more everyday pleasant scent, and many of our customers appreciate it for being different.

We understand that individual preferences and experiences vary, and we're genuinely sorry that the product didn't provide the expected effects for you. We appreciate your input, and we want to assure you that your feedback doesn't go unnoticed. When we create future products, we will certainly take your comments on board to enhance our offerings.

We hope you'll consider giving us another chance in the future.

Rated 5 out of 5 stars
Oltra logo

Reply from Oltra

Dear Customer,

We're delighted to hear that your Oltra balm arrived promptly! Your satisfaction is our priority, and we hope the product met your expectations. Thank you for choosing Oltra Balm, and we look forward to serving you again. If you have any questions or need assistance in the future, feel free to reach out.

Team Oltra

Rated 5 out of 5 stars

Great for muscle

I've been using Oltra Balm for a bit now for my muscle pains, Its also got this nice smell which is a bonus!

7 December 2023
Oltra logo

Reply from Oltra

Thanks for sharing your experience! Glad to hear that Oltra Balm is helping with your muscle pains, and it's a bonus that you enjoy the smell.

Rated 5 out of 5 stars

Relieving

Like it, it relieves pain as this is what I need, it's not a permanent solution but helps. The balm smells nice.

27 November 2023
Oltra logo

Reply from Oltra

Thank you for your feedback! Glad to hear the balm is providing relief. We appreciate your input on its effectiveness and fragrance.

Rated 3 out of 5 stars

Great Price

Delivery very quick however the product seems to melt in the tin once you hold it and start to apply so unsure if this is just me.

Smells great and enjoyed the black Friday price

22 November 2023
Oltra logo

Reply from Oltra

Hi Chris

Thank you for taking the time to share your feedback. We're delighted to hear that you enjoyed the pleasant scent of our product, as we've worked hard to create a balm with a more subtle fragrance compared to other options on the market, like tiger balm.

We appreciate your understanding regarding the melting issue. It's crucial to store our balm in a cool, dry place, and prolonged exposure to warmth or direct sunlight can indeed lead to melting. We apologize for any inconvenience this may have caused. Please be assured that we value your trust, and we'll continue to strive for excellence in both our products and service.

We're grateful for your support, and we hope you'll continue to be a valued customer. If you have any further questions or concerns, feel free to reach out to our customer service team.

Thank you once again, and we look forward to serving you in the future.

Rated 5 out of 5 stars

Received safely after a longer time…

Received safely after a longer time than I had anticipated

8 November 2023
Oltra logo

Reply from Oltra

Thank you for your feedback. We apologize for the extended delivery time. We're pleased to hear that your Oltra Balm has arrived safely. We hope you're enjoying the product and experiencing its benefits. If you have any more feedback or questions, feel free to reach out.

Rated 1 out of 5 stars

Bought for wife can't use it as it…

Bought for wife can't use it as it makes her sick

3 November 2023
Oltra logo

Reply from Oltra

Dear Mr Patterson,

We sincerely apologize for any discomfort your wife experienced while using our Oltra Balm. Customer satisfaction is our top priority, and we take your feedback seriously.

To better understand the situation and assist you, could you please provide us with more details? Specifically:

How was the Oltra Balm used? (e.g., application method, frequency)
Where was it used? (e.g., specific body area, environment)

This information will help us investigate the matter thoroughly and work towards a resolution. Additionally, if you have any specific concerns or symptoms your wife encountered, please share them with us.

We value your trust and are committed to ensuring a positive experience with our products. Please feel free to reach out to our customer support team directly at cs@oltrabalm.com so that we can assist you further.

Thank you for bringing this to our attention, and we appreciate your understanding.

Best regards,
Oltra Customer Care

Rated 5 out of 5 stars

So far so good

Very quick delivery. A good trader

2 November 2023
Oltra logo

Reply from Oltra

We appreciate your positive feedback on Oltra Balm and are delighted to have delivered your order promptly. We trust you're enjoying the advantages of using Oltra Balm and wish you continued well-being.

Rated 5 out of 5 stars

Helping my husband.

I bought this for my husband as he had a foot crush injury years ago and this is helping with his pain management.Also I use it myself as I have osteoarthritis in my knee I am finding it really helpful.

3 November 2023
Oltra logo

Reply from Oltra

Thank you for letting us know about the positive effects of Oltra Balm in your routine. We wish you continued satisfaction and health. If there's anything specific you'd like to share or inquire about, we're all ears.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look