My canopy support broke on installation of the first time of using the awing. I feel that this was just a weakness or fracture of the collapsible frame. However I was disappointed that no offer o... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Olpro Kinver 5 tent was well packed and delivered promptly. Lots of useful info brochures included. Looking forward to using it and hope it performs well. Only downside was the DPD delivery - that did... See more
Company replied
I know it's not magic or rocket science but this beautifully made awning has doubled the usable space in my vwt5camper can't fault it or the company thank you so much Kind regards Richard in Notting... See more
Company replied
Purchased the Henley breeze and a multi shade . Both products are of exceptional quality, the attention to detail is very impressive. We had next day delivery on both products. Very pleased, and some... See more
Company replied
Company details
Written by the company
At OLPRO, we specialise in creating innovative and high-quality camping and outdoor leisure products for adventurers, campers, and outdoor enthusiasts. Founded in 2011, we are proud to be one of the UK’s leading brands for tents, campervan awnings, and camping accessories. Designed with style, practicality, and durability in mind, our products are perfect for enhancing your outdoor experiences. We’re passionate about helping you make the most of the great outdoors, whether you’re pitching a tent in the countryside or exploring in your campervan. Our team of outdoor experts is committed to delivering exceptional customer service, ensuring you get the most out of our award-winning products. As a company that values sustainability and innovation, we continuously strive to create products that are not only reliable and functional but also environmentally conscious. From our iconic colourful designs to our dedication to quality, OLPRO is here to help you create lasting memories in the outdoors. Thank you for choosing OLPRO – Let’s make every adventure extraordinary!
Contact info
United Kingdom
- olproshop.com
4.4
Excellent
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great products and quick delivery.
9 August 2026
Reply from OLPRO
Thank you for your lovely review! We’re delighted to hear you’re happy with the quality of our products and our quick delivery. 😊
We really appreciate your support and hope you enjoy your OLPRO products on many adventures to come! 🏕️
Thanks again for choosing OLPRO!
Additional modern canopy poles
Bought 2 additional poles for our modern awning canopy. They are excellent quality and did the job we needed them to do. Good delivery too.
8 August 2026
Reply from OLPRO
Thank you so much for your fantastic review! We’re delighted to hear that the additional poles for your Modern Awning Canopy were exactly what you needed and that you’re pleased with their quality. 😊
It’s great to hear the delivery was good too. We really appreciate your support and hope you enjoy many more adventures with your OLPRO awning! 🏕️
Thanks again for choosing OLPRO!
A campervan sun canopy with a window. Looks cool & works brilliantly
I bought a sun canopy for my campervan. I had been looking for a while for a suitable one for my van & stumbled across Olpro. They had a sale on so I ordered my scenic shade with its £14 discount. It arrived within 3 days & was very well packed. It is very good quality & reasonably heavy duty, so should last many years. There are lots of sun canopies on the market however Olpro seem to be the only company that are doing this style, with a clear window at the front. So far, I'm very happy with it & it looks cool
28 July 2026
Reply from OLPRO
Thank you so much for such a fantastic and detailed review! We’re delighted to hear that you found the perfect fit for your campervan and managed to take advantage of the sale too. 😊
It’s great to hear your Scenic Shade arrived quickly, was well packaged, and that you’re impressed with the quality and sturdy design. We love hearing that you like the clear front window too — it’s a feature we’re particularly proud of!
We’re so pleased you’re happy with your purchase and that you think it looks cool! 😎 We hope your Scenic Shade gives you plenty of enjoyable days and adventures on the road.
Thanks again for choosing OLPRO and for your support!
Just bought the olpro hive
Just bought the olpro hive, not bad to set up but my word isn’t it hot inside. Who ever designed it and thought “I know I’ll put sky lights in” was an absolute plonker. It’s like a greenhouse. I’ve decided to black them out to make it better.
15 August 2026
Unprompted review
Reply from OLPRO
Thank you for your honest review! We’re glad to hear you found the OLPRO Hive reasonably easy to set up, although we’re sorry to hear you found it too warm inside.
We really appreciate the feedback regarding the skylights. They’re designed to bring plenty of natural light into the Hive, but we understand that in strong sunshine this can also contribute to the temperature inside.
We hope you’re able to get plenty of enjoyment from your Hive, and thank you for choosing OLPRO and sharing your feedback with us. 😊
Received very quick
Received very quick. Really good quality bag. Always good quality from OLPRO.
7 August 2026
Reply from OLPRO
Thank you so much for your lovely review! We’re delighted to hear your bag arrived quickly and that you’re impressed with the quality. 😊
It’s fantastic to hear you’ve come to expect great quality from OLPRO — your continued support really means a lot to us.
Thanks again for choosing OLPRO, and we hope you enjoy your new bag! 🏕️
Bad delivery times
Ordered a week ago and items still not arrived in time for our summer camping trip. Very disappointed
8 August 2026
Reply from OLPRO
We’re really sorry to hear that your order hasn’t arrived in time for your summer camping trip. We completely understand how disappointing and frustrating this must be, especially when you’ve been waiting a week for your items.
This isn’t the level of service we aim to provide, and we sincerely apologise for the inconvenience caused. If you haven’t already, please get in touch with our customer service team with your order details so we can look into the delay and help resolve this for you.
Thank you for bringing this to our attention, and we’re sorry again for the disappointment.
Really outstanding company
Really outstanding company, very customer focused, always polite, thoughtful and not there just to sell. Advice, and help is brilliant - very grateful for the quick, no worry response to my query.
Just had a brilliant few days camping in my Orion 6 berth tent that I got from OLPro... very good quality, great design, clever features such as the air vents and to be honest the best tent I've bought (I'm 70 years young been camping for 65 of those years)
Thank you to everyone at OLPro - you're a very good company - grateful.
10 August 2026
Unprompted review
Reply from OLPRO
Thank you so much for such an incredibly kind and thoughtful review! It means a great deal to the whole OLPRO team to hear that you’ve found us helpful, friendly and genuinely customer focused. 😊
We’re especially delighted to hear that you’ve had such a brilliant few days camping in your Orion 6. After 65 years of camping, being told it’s the best tent you’ve bought is a huge compliment! We’re so pleased you’re enjoying the design, quality and features such as the air vents.
We’ll make sure your wonderful feedback is shared with the whole team — it’s always lovely to hear that the care and advice we provide makes a difference.
Thank you again for choosing OLPRO and for your continued support. We hope you have many more fantastic camping adventures in your Orion! 🏕️💚
Thr tent is good nice shape and size…
Thr tent is good nice shape and size plenty of room
Bad points the pole system needs addressing to flimsy no guide lines higher up for security roof poles to thin needs to be like vanguard tent stile steel poles then would be brilliant
10 August 2026
Reply from OLPRO
Thank you for taking the time to share your detailed feedback. We’re pleased to hear you’re happy with the shape, size and spaciousness of the tent.
We’re sorry to hear you’re not completely satisfied with the pole system. Your comments regarding the stability, guide lines and pole strength are really helpful, and we’ll make sure this feedback is passed on to our product development team for consideration.
We’re always looking for ways to improve our products, so we genuinely appreciate you taking the time to share your suggestions. Thank you for choosing OLPRO!
Fantastic service
Fantastic service, ordered my tent 2:15 Friday and it was delivered on Saturday at 5:30. Put the tent up next day and very impressed with the quality of the setup can’t wait to try it out next week
7 August 2026
Reply from OLPRO
Thank you so much for your fantastic review! We’re delighted to hear your tent arrived so quickly — especially after ordering at 2:15 on Friday and having it with you by Saturday evening! 😊
It’s great to hear you were impressed with the quality when you put it up too. We hope you have a fantastic time trying it out next week and enjoy many more adventures with your new tent! 🏕️
Thanks again for choosing OLPRO!
Reply from OLPRO
Thank you for your lovely review! We’re delighted to hear you’re happy with your product and our fast delivery. 😊
We really appreciate your support and hope you enjoy your OLPRO product on many adventures to come!
Thanks again for choosing OLPRO!
Great customer service
Great customer service, quicker than expected delivery and fantastic sturdy and smart product.
7 August 2026
Reply from OLPRO
Thank you so much for your fantastic review! We’re delighted to hear you were impressed with our customer service and that your order arrived even quicker than expected. 😊
It’s great to know you’re also pleased with the quality, sturdiness and design of your OLPRO product. We really appreciate your support and hope you enjoy it on many adventures to come! 🏕️
Thanks again for choosing OLPRO!
Reply from OLPRO
Thank you for your lovely review! We’re delighted to hear you’re pleased with the quality of your OLPRO product. 😊
We really appreciate your support and hope you enjoy it on many adventures to come!
Thanks again for choosing OLPRO!
Excellent quality product
Excellent quality product, perfect for our needs. Ordered online - it was a simple process, received great update comms and the delivery was super quick.
Overall a happy & faultless experience - more than happy to recommend 👍Thank you
6 August 2026
Reply from OLPRO
Thank you so much for your fantastic review! We’re delighted to hear that the product was perfect for your needs and that you had such a smooth experience from start to finish. 😊
It’s great to know you found the website easy to use, appreciated the delivery updates and were impressed with how quickly your order arrived.
We really appreciate your recommendation and your support of OLPRO. Thank you for choosing us, and we hope you enjoy your product on many adventures to come! 👍🏕️
Great shopping experience, and decent product.
Great experience shopping here. Got a windbreak for a bargain price (I've found that reviews online for sturdy ones, and lightweight ones can be negative, this came well recommended). Great product, compact as advertised, ans great customer service afterwards (I thought something was missing, got in touch and was told there wasn't anything missing, but they will send it to me all the same)
10/10!
13 August 2026
Unprompted review
Reply from OLPRO
Thank you so much for your fantastic 10/10 review! ⭐️ We’re delighted to hear you found the perfect windbreak at a great price and that it lived up to the recommendations you’d seen.
It’s also wonderful to hear you were impressed with the compact design and, most importantly, our customer service. We’re always happy to help, and we’re glad we could sort things out for you.
Your kind words and recommendation mean a lot to the whole OLPRO team. Thank you for choosing us, and we hope you enjoy your windbreak on many adventures to come! 🏕️😊
Your selling items that's not in stock
Your selling items to other companies to sell when you don't have them in stock your selves
6 August 2026
Reply from OLPRO
We’re really sorry for the frustration and disappointment caused here, and we completely understand your concerns.
Our OLPRO Extra products are supplied through trusted third-party suppliers, which means they can be available to purchase through our website even when they aren’t physically held in our own warehouse.
We apologise for any inconvenience caused and appreciate you taking the time to share your feedback with us. Thank you for bringing this to our attention.
Very well packaged
Very well packaged, very quick delivery, really comfortable chair, the cool bag really handy & looks great in orange & black, handcarry bag
5 August 2026
Reply from OLPRO
Thank you so much for your lovely review! We’re delighted to hear you’re pleased with your purchase and that everything arrived quickly and well packaged. 😊
It’s great to hear you’re finding the chair really comfortable and the cool bag handy too. We agree, the orange and black looks fantastic! 🧡🖤
We really appreciate your support and hope you enjoy using your OLPRO products on plenty of outdoor adventures.
Thanks again for choosing OLPRO!
Outstanding sales team and tents
Charlotte from the sales team has been outstanding in advising and recommending how I can patch up a hole that I had in my tent after many years of storage. Great team member.
The tents are pretty good too. Lots of memories made and looking forward to ones to come
12 August 2026
Unprompted review
Reply from OLPRO
Thank you so much for your wonderful review! We’re delighted to hear that Charlotte from our sales team was able to give you such helpful advice and recommendations for repairing your tent. We’ll be sure to pass your kind words on to her — she’ll be thrilled to know her help was appreciated. 😊
It’s fantastic to hear that your OLPRO tent has been part of so many great memories over the years, and we love that there are plenty more adventures to come! 🏕️💚
Thank you for choosing OLPRO and for sharing your experience with us. Here’s to many more happy camping memories!
This company gives a first class…
This company gives a first class service with great products and a very quick delivery.
4 August 2026
Reply from OLPRO
Thank you so much for your fantastic 5-star review! ⭐ We’re delighted to hear you’re happy with the products, service and speedy delivery. We really appreciate your support and hope to welcome you back to OLPRO again soon! 😊
Great delivery and product
Delivery was quicker than expected and the Blanko blankets are awesome! Really pleased I went with OLPRO for this order
3 August 2026
Reply from OLPRO
Thank you for your brilliant review! 😊 We’re so pleased to hear your order arrived quicker than expected and that you’re loving your Blanko blankets. It’s fantastic to know you’re happy you chose OLPRO — we really appreciate your support! ⭐
Tent good - dodgy delivery!
Olpro Kinver 5 tent was well packed and delivered promptly. Lots of useful info brochures included. Looking forward to using it and hope it performs well. Only downside was the DPD delivery - that didn't inform of their projected delivery time slot until well after it was delivered - and then the van driver then just left it in front of the house without even ringing the doorbell. Luckily the 'Hi - we've delivered your parcel..' email message came soon after - and the packed tent was still there - very heavy so difficult to walk off with!
1 August 2026
Reply from OLPRO
Thank you for your fantastic review! We’re delighted to hear that your OLPRO Kinver 5 arrived promptly, was well packaged, and that you found the information brochures useful.
We’re sorry to hear about your experience with the DPD delivery. While the delivery itself is handled by DPD, we completely understand how frustrating it must have been not to receive the expected delivery time and for the parcel to be left without the driver ringing the doorbell. We’ll certainly take your feedback on board.
We hope you have a fantastic time using your Kinver 5 and that it performs brilliantly on your adventures. Thank you for choosing OLPRO! 😊
Kind regards,
The OLPRO Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.