ollypet.com Reviews 21

Never received product after six weeks. Contacted company twice via their website - no response. Facebook messaged - they responded and said would refund, but no refund ever came. Product never came. Had to file chargeback with my credit card company. That is still pending. I would discourage anyone from doing business with this company. They are unresponsive and do not deliver- but they do take your money!

Product never showed up after over a month of waiting. Got an email saying product shipped but tracking number returned no data. Had to email support twice to get a refund.

Awesome products at wonderful prices. Fast friendly service.

I am very pleased with the delivery and product quality. My dog is also very pleased with his gifts:)

I really like the print pad. It is a present for my mother. She hasn't used it yet.

Disappointing experience. Ordered from them based on their marketing as a family business with unique pet items. Ordered on March 2nd. US orders are supposed to be shipped from their US warehouse. No. My item is still in China. Sent three emails and received no reply.

I was pleasantly surprised by how quickly the item arrived and how well it met my expectations. It appears to be of high quality and works well.

Actually, I do not write reviews often, but i would like to share this experience! 

So, I ordered a set of collars for my puppies, but they never showed up. So, I have contacted Ollypet directly. They have apologized and offered to reship the order. 

In four days, I got my order and cute little charms as a gift for my pups. The service is good. Maybe they need to improve their logistic methods, but the overall experience was great! super friendly!

I ordered products 25 January 2022. Sent email asking when would it be dispatched 2 February 2022. Have still not received items or an email saying items have been dispatched????

I still have not received our package. I sent an email over a month ago and I did not receive an answer.

Do not purchase . They do not respond to customers emails. I ordered Jan 4 th and it’s Feb 9 th . No refund . No product. Tracking shows it’s sitting in China.

My birthday girl looked awesome in her tutu birthday outfit she got rave reviews

I bought several t-shirts for my chihuahua. They are of high quality and did not break after being washed. I received my order in less than a week.

Ollypet's goods are wonderful! My pets adore them, and I can attest to the high quality. I've recommended Ollypet to far too many friends and family members, and I can't say enough excellent things about the company and the service I received.

They have excellent products; my golden retriever enjoys the toys I purchased from them. I've already ordered from this company a few times with no problems.
Please keep up the good work, and best wishes for new customers!

Have not yet received the order or even an update on order

I have not received what I ordered yet. I would like to know where my merchandise is at. I cannot rate you if I have not received the product. Can you please find out where my merchandise is at?

Ollypet is great store to buy cute outfits and toys for your dog. The little dress I purchased is well made and adorable. They are one of the few shops that comments on social media posts which makes you feel part of the company. I’ve not met a company as friendly as them.