Excellent quality leather boots and fantastic that they come in UK size men's 13. There are fewer and fewer manufacturers offering sizes over UK12. The side zip makes it so much quicker to put on/tak... See more
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I emailed Sarah about a return that had not been processed. She replied within minutes, initiated my refund and advised that they had not yet received the shoes but that the issue was with their carr... See more
I started my Sweeney journey back in 1997 roughly when they were launching in Harvey Nicholls and I ordered a pair of black samples. Ever since, any time I want or need shoes I have never been disappo... See more
I've only ever bought shoes & boots from Oliver Sweeney. Every time I've bought a pair , the quality has been excellent, the customer service is first class. Delivery is always either as stated... See more
Company details
Written by the company
Shop the Oliver Sweeney collection. Menswear: designer shoes, boots and clothing.
Contact info
London, United Kingdom
- 0800 622 6030
- customerservices@oliversweeney.com
- oliversweeney.com
4.8
Excellent
2K reviews
Replied to 66% of negative reviews
Typically replies within 2 weeks
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Garment is too prickly on the skin
Garment is too prickly on the skin - I was expecting it to be more like the Covehithe but this is only 50% Marino wool and is consequently very rough.
1 August 2025
Reply from Oliver Sweeney
Thank you for your review. I am sorry you found the jumper not up to your previous purchases. As you rightly state this is a merino mix yarn and, being a discerning customer accustomed to our premium 100% merino - the crème de la crème from the acclaimed Zegna Baruffa Mill, you will see some difference. The merino mix is still a high quality product at a lower price point. Our core 100% Merino wool collection continues to have the same 27 gauge yarn from the Zegna Baruffa mill.
Stunning pair of shoes
Stunning pair of shoes, immaculately finished including the packaging and delivered to my door.
1 August 2025
Return the xxl .got the xl quick return…
Return the xxl .got the xl quick return very good service
2 August 2025
Quality Product & Great Customer Service …
My shirt arrived in a smart branded box. Well packaged and on time. Unfortunately I made a mistake with sizing so had to send the shirt back. This was very easy to do and I dropped it off at the local post office. I’m looking forward to receiving a larger size having seen the quality and style of this shirt first hand.
2 August 2025
Excellent service and quality product
Excellent service and quality product. Delivery was really quick and on time.
2 August 2025
Great quality Sweneys
Great quality. I've had many Sweeneys over the years. A little narrow so had to go up a size
25 July 2025
Excellent Quality product great fit…
Excellent Quality product great fit quick delivery trusted brand
1 August 2025
Great quality shows and customer…
Great quality shoes and customer service. Ridian was absolutely amazing solving my prompt delivery query.
1 August 2025
Excellent customer services
Excellent customer services. Bought trousers again excellent product. Only issue is that trousers are very long. There are no option of short regular or long so need to get altered. They should provide length options
24 July 2025
Excellent customer service
Excellent customer service, socks and polo shirt both dispatched promptly and merchandise of exceptionally good quality. Will definitely buy from you again.
23 July 2025
I had an issue with the quality of a…
I had an issue with the quality of a garment I bought and they resolve it instantly, without questioning me. Super impressive.
23 July 2025
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