Oliver's Travels Reviews 3,401

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 671 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness and professionalism, making the booking process smooth and efficient. Many people highlight the excellent service, noting how easy it is to find suitable locations and secure their holidays. Reviewers frequently express their satisfaction with the overall experience, often returning for multiple bookings. However, some customers were dissatisfied with issues related to sanitation at properties, specifically mentioning unpleasant smells that impacted their holiday experience. These individuals felt that the company did not adequately address their concerns regarding property conditions.

What people talk about most

Staff

Customers consistently note positive experiences with staff. Reviewers frequently praise the team's... See more

Booking process

Clients share positive opinions on the booking process, consistently describing it as easy, smooth, and... See more

Service

Consumers find service to be positive. Many reviewers praise the efficiency and responsiveness of the staff,... See more

Holidays

Reviewers highlight positive aspects of holidays. Many customers express excitement for upcoming trips and... See more

Location

Customers had positive experiences with location. Many reviewers praised the assistance in finding suitable... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Francesco was so helpful. This was our first time booking a villa through Oliver’s Travels and we needed some ideas and inspiration. Francesco sourced a list of suitable locations, all within budget... See more

Company replied

Rated 5 out of 5 stars

Booking through Oliver's Travels is so smooth and such a pleasure. No hassle at all either phoning or emailing them. Having dealt with Francesco firstly and then amending our booking to add an extra... See more

Company replied

Rated 5 out of 5 stars

As a villa owner on Crete, we are very happy with the services Oliverstravel provides when renting out our property. The contact is always direct and personal. Great assistance, also transparent pric... See more

Company replied

Rated 5 out of 5 stars

Third time booking with Oliver’s, this time ahead of the Easter Break. Highly recommend the site for both the calibre of properties available and the customer experience provided. Today we booked with... See more

Company replied


Company details

  1. Vacation Rental

Written by the company

Oliver's Travels brings you over 9000, unique and quirky villa holidays and chateaux to rent across UK, France, Italy, Spain, Greece, Croatia, Portugal, Cyprus and the Caribbean.


Contact info

4.8

Excellent

TrustScore 5 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

Our 3rd booking because so easy to find the right fit!

This is our third holiday booked with Oliver's Travels. Their filters make it so easy to find the right place for us, especially balancing multi-generational needs. I like that I can book a place on hold for 48 hours while I confirm with our larger group without being charged. Thanks to Alberto for making the booking confirmation quick and easy!

2 February 2026
Unprompted review
Oliver's Travels logo

Reply from Oliver's Travels

Hi,

Thank you so much for your continued trust! We’re delighted to hear that our filters and 48-hour hold option make finding the perfect fit for your multi-generational trips so easy. We’ll be sure to pass your thanks on to Alberto, and we look forward to helping you plan many more wonderful holidays.

Best wishes,
Oliver's Travels

Rated 5 out of 5 stars

Harry has handled my option on a villa…

Harry has handled my option on a villa impeccably, answering all my questions and clarifying everything we need to take into consideration with small children.

3 February 2026
Unprompted review
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Reply from Oliver's Travels

Hi Adrian,

Thank you for your kind feedback! We’re delighted to hear that Harry handled your villa option so impeccably and was able to clearly address all your questions, especially with the needs of small children in mind.
We look forward to helping you plan a wonderful family holiday!

Best wishes,
Oliver's Travels

Rated 5 out of 5 stars

booking

experience up till now, goes as far as the booking procedure. we were helped by Jaqueline who was very correct, prompt and informative. if she sets the standard, we are confident for the rest of our holiday

3 February 2026
Unprompted review
Oliver's Travels logo

Reply from Oliver's Travels

Hi Michael,

Thank you for your lovely feedback! We’re thrilled to hear that Jacqueline provided prompt, informative, and professional support. We look forward to helping make the rest of your holiday just as seamless and enjoyable!

Best wishes,
Oliver's Travels

Rated 5 out of 5 stars

Maderia Booking

Chiara called back after making the booking to check if we had any queries and see if we had all we needed, Very helpful and clear and nice to deal with a person rather than automated respone

1 February 2026
Unprompted review
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Reply from Oliver's Travels

Hi Andrew,

Thank you for your kind words! We’re delighted to hear that Chiara provided clear and helpful support, and that you appreciated speaking with a real person. We hope you have a wonderful stay in Madeira!

Best wishes,
Oliver's Travels

Rated 5 out of 5 stars

Excellent customer service.

Excellent customer service.
Chiara was very proactive at reaching out to us through telephone and email to see if she could answer any questions we had, given we had provisionally booked a villa.
Through our conversations and timely responses to questions we secured a better and alternative villa at a great price.
Thank you so much.

2 February 2026
Unprompted review
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Reply from Oliver's Travels

Hi David,

Thank you for your wonderful feedback! We’re delighted to hear that Chiara was so proactive and helpful in guiding you to the perfect villa. It’s fantastic that everything worked out so well, and we hope you have an amazing stay.

Best wishes,
Oliver's Travels

Rated 5 out of 5 stars

Working with Jacqueline at Oliver’s…

Working with Jacqueline at Oliver’s Travel made planning a trip easy! Her responsive messages were always professional and she addressed my questions/concerns. I had a very specific request for our villa rental and she made sure this was answered. The website is easy to navigate and provides important details when trying to plan family travel.

2 February 2026
Unprompted review
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Reply from Oliver's Travels

Hi Amy,

Thank you for your wonderful feedback! We’re thrilled to hear that Jacqueline made planning your trip so easy and that she was able to address all your questions and specific requests.
We hope you have a fantastic holiday!

Best wishes,
Oliver's Travels

Rated 5 out of 5 stars

Chiara has been so helpful so far in…

Chiara has been so helpful so far in securing our booking and liaising with the owner. I look forward to working with the team to finalise our trip and to seeing the villa in July.

1 February 2026
Unprompted review
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Reply from Oliver's Travels

Hi Anna,

Thank you for your kind words! We’re delighted to hear that Chiara has been so helpful in securing your booking. We look forward to assisting you with the rest of your plans and hope you have a wonderful stay at the villa in July!

Best wishes,
Oliver's Travels

Rated 5 out of 5 stars

Just great

I have found Oliver's Travels online booking system, easy, straight forward and simple to use. The communication both pre and post booking has been excellent with a specific shout out to Anete who has been fantastic.

1 February 2026
Unprompted review
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Reply from Oliver's Travels

Hi,

Thank you for your wonderful feedback! We’re thrilled to hear that our booking system was easy to use and that Anete provided such fantastic support. We look forward to helping you plan more amazing holidays!

Best wishes,
Oliver's Travels

Rated 4 out of 5 stars

Our travels with Oliver Travels …


Anete called once booking had been made to confirm everything. Very friendly and efficient.
Would definitely use again.

30 January 2026
Unprompted review
Oliver's Travels logo

Reply from Oliver's Travels

Hi Alexandra,

Thank you for your kind words! We’re delighted to hear that Anete made the booking process friendly and efficient. We look forward to helping you plan your next holiday!

Best wishes,
Oliver's Travels

Rated 5 out of 5 stars

I booked the Villa Alonza

I booked the Villa Alonza, with Samanta Shahmani and it couldn't have been easier.
Great company
thank you.

David Dagley

12 January 2026
Unprompted review
Oliver's Travels logo

Reply from Oliver's Travels

Hi David,

Thank you for your kind words, David! We’re delighted to hear that Samanta made your booking so easy.
We hope you have a fantastic stay and look forward to helping with future holidays!

Best wishes,
Oliver's Travels

Rated 5 out of 5 stars

Nice communication

We booked a fantastic villa here for the second time with our family. Nicola and Samantha responded quickly to our questions, and the booking was processed quickly. We're looking forward to our next stay!

1 February 2026
Unprompted review
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Reply from Oliver's Travels

Hi Jacqueline,

Thank you for your lovely review! We’re thrilled to hear that Nicola and Samantha provided such prompt and helpful support. It’s wonderful to welcome you back for a second stay, and we hope you have another fantastic holiday with your family!

Best wishes,
Oliver's Travels

Rated 5 out of 5 stars

Thank you Anete for a very smooth and…

Thank you Anete for a very smooth and helpful booking process.

1 February 2026
Unprompted review
Oliver's Travels logo

Reply from Oliver's Travels

Hi Paul,

Thank you for your kind words! We’re delighted to hear that Anete made the booking process smooth and helpful.
We hope you have a wonderful holiday!

Best wishes,
Oliver's Travels

Rated 5 out of 5 stars

The booking process couldn’t be easier

The booking process couldn’t be easier. Really responsive team. This year Anete was super helpful with booking 2 places for me as my family is planning a two stop holiday. The places I’ve stayed have always been fantastic.

24 January 2026
Unprompted review
Oliver's Travels logo

Reply from Oliver's Travels

Hi Rosie,

Thank you for your lovely feedback! We’re delighted to hear that the booking process was so easy and that Anete was able to help you smoothly arrange your two-stop holiday. It’s wonderful to know you’ve always enjoyed your stays, and we truly appreciate your continued trust.

Best wishes,
Oliver's Travels

Rated 5 out of 5 stars

Oliver’s Travels are outstanding!

As always a great experience with Oliver’s Travels. They really are a cut above & make evening so easy. We know we can trust Oliver’s to give a great holiday & be so helpful. Anete was wonderful & so responsive. Would highly recommend!

1 February 2026
Unprompted review
Oliver's Travels logo

Reply from Oliver's Travels

Hi,

Thank you so much for your fantastic review! We’re thrilled to hear that you continue to have such great experiences with us and that Anete was so responsive and helpful.
Your trust and recommendation mean a great deal to us, and we look forward to helping you plan many more wonderful holidays.

Best wishes,
Oliver's Travels

Rated 5 out of 5 stars

Service Experience

The reservation process and service are first class, and the personal attention to detail and responsiveness of Alberto enhanced our experience. We would have no hesitation in recommending Oliver's Travels to our friends

26 January 2026
Unprompted review
Oliver's Travels logo

Reply from Oliver's Travels

Hi Graeme,

Thank you for your wonderful feedback! We’re delighted to hear that you enjoyed a first-class reservation process and that Alberto’s attentive and responsive service made a positive difference.
We truly appreciate your recommendation and look forward to assisting you again in the future.

Best wishes,
Oliver's Travels

Rated 5 out of 5 stars

I booked an apartment in Barcelona

I booked an apartment in Barcelona. Anete was my contact. She was super. She responded promptly and professionally. I felt quite confident trusting Oliver's Travels and booking through them.

9 January 2026
Unprompted review
Oliver's Travels logo

Reply from Oliver's Travels

Hi,

Thank you for your lovely review! We’re so pleased to hear that Anete provided such prompt and professional support and that you felt confident booking with us. We hope you have a fantastic stay in Barcelona!

Best wishes,
Oliver's Travels

Rated 5 out of 5 stars

Great customer service

I’ve booked through Oliver’s Travels several times over the years. I’m really impressed by the speed and helpfulness of the customer experience team. For my latest booking, Anete was the person who stood out.

25 January 2026
Unprompted review
Oliver's Travels logo

Reply from Oliver's Travels

Hi Tim,

Thank you for your continued support and kind feedback! We’re delighted to hear that our customer experience team has consistently impressed you.
We look forward to helping you with many more wonderful holidays to come.

Best wishes,
Oliver's Travels

Rated 5 out of 5 stars

Smooth and helpful booking process

This is our first time booking with Oliver's Travels and we are looking forward to our holiday in in April. The booking process has been so smooth due to efficient and very helpful staff. I appreciated the welcoming initial call from Anete to secure the booking and follow up email contact with Samanta who has responded so quickly to answer any queries I have had. Thank you!

31 January 2026
Unprompted review
Oliver's Travels logo

Reply from Oliver's Travels

Hi Sally,

Thank you for your lovely review! We’re delighted to hear that your first booking with us has been such a smooth experience. It’s great to know that Anete and Samanta were able to support you so efficiently.
We hope you have a fantastic holiday in April and look forward to being part of your plans!

Best wishes,
Oliver's Travels

Rated 5 out of 5 stars

Booking through OT

Samanta was so helpful and attentive, getting in touch almost immediately after the booking was made to provide additional information and booking details. We booked our holiday with Olivers Travels last year and the house was incredible so can't wait to try somewhere new, and know we are in safe hands with them. Thanks Samanta for your help.

27 January 2026
Unprompted review
Oliver's Travels logo

Reply from Oliver's Travels

Hi Tara,

Thank you for your wonderful review! We’re so pleased to hear that Samanta was helpful and attentive, and that you felt well looked after from the start. It’s great to know you enjoyed your previous stay with us, and we’re delighted to be helping you plan another fantastic holiday.
Wishing you a brilliant trip!

Best wishes,
Oliver's Travels

Rated 5 out of 5 stars

France - great customer service

We haven’t yet taken the holiday, which is in August. However, so far the direct customer service with Henry has been really helpful. Extremely polite and has double checked everything with us, before putting through our deposit. Thank you

27 January 2026
Unprompted review
Oliver's Travels logo

Reply from Oliver's Travels

Hi Amelia,

Thank you for your lovely feedback! We’re delighted to hear that Henry has been so helpful and attentive during the booking process. We hope you have a fantastic holiday in France this August!

Best wishes,
Oliver's Travels

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