Francesco was so helpful. This was our first time booking a villa through Oliver’s Travels and we needed some ideas and inspiration. Francesco sourced a list of suitable locations, all within budget... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Booking through Oliver's Travels is so smooth and such a pleasure. No hassle at all either phoning or emailing them. Having dealt with Francesco firstly and then amending our booking to add an extra... See more
Company replied
As a villa owner on Crete, we are very happy with the services Oliverstravel provides when renting out our property. The contact is always direct and personal. Great assistance, also transparent pric... See more
Company replied
Third time booking with Oliver’s, this time ahead of the Easter Break. Highly recommend the site for both the calibre of properties available and the customer experience provided. Today we booked with... See more
Company replied
Company details
Written by the company
Oliver's Travels brings you over 9000, unique and quirky villa holidays and chateaux to rent across UK, France, Italy, Spain, Greece, Croatia, Portugal, Cyprus and the Caribbean.
Contact info
Chester House, 1-3 Kennington Park Rd, Brixton Rd, SW9 6DE, London, United Kingdom
- 03338880205
- info@oliverstravels.com
- oliverstravels.com
4.8
Excellent
3K reviews
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Samantha Shahmani was so kind when I…
Samantha Shahmani was so kind when I was booking. Great conversation about our needs. 😊
13 March 2026
Unprompted review
Reply from Oliver's Travels
Hi,
Thank you for your kind feedback! We’re delighted to hear that Samanta was so kind and took the time to discuss your needs while booking. We hope you have a wonderful stay.
Best wishes,
Oliver's Travels
Francesco was really helpful
Francesco was really helpful, rearranging our stay so it worked for us. Very efficiant and all clearly communicated to us. A very good experiance, thank you!
26 February 2026
Unprompted review
Reply from Oliver's Travels
Hi Mark,
Thank you for your kind feedback! We’re delighted to hear that Francesco was so helpful in rearranging your stay and that everything was handled efficiently with clear communication.
We’re glad you had a great experience with us!
Best wishes,
Oliver's Travels
Good experience
There was a bit of mix up at the beginning, but always got a prompt reply and overal a good experience. Samanta has been very helpful and reactive.
10 March 2026
Unprompted review
Reply from Oliver's Travels
Hi,
Thank you for your feedback! We’re glad to hear that, despite the initial mix-up, you received prompt replies and had a good overall experience. Samanta will be pleased to know her help and responsiveness made a difference. We hope you have a wonderful stay.
Best wishes,
Oliver's Travels
Samantha is great!
Samantha is prompt, polite and generally so helpful. She has made the process of booking so easy. Now we just need to look forward to the trip :)
9 March 2026
Unprompted review
Reply from Oliver's Travels
Hi Sarah,
Thank you for your lovely feedback! We’re delighted to hear that Samanta was prompt, polite, and so helpful in making the booking process easy. Now it’s time to look forward to the trip. Have a fantastic holiday!
Bets wishes,
Oliver's Travels
I prebooked a villa online and Samantha…
I prebooked a villa online and Samantha was immediately on hand to go through any necessary questions with me!
4 March 2026
Unprompted review
Reply from Oliver's Travels
Hi Sadia,
Thank you for your kind feedback! We’re delighted to hear that Samanta was so quick to help and guide you through your questions after your pre-booking. We hope you have a wonderful stay.
Best wishes,
Oliver's Travels
Adelaide was such a great help
Adelaide was such a great help. Patient. Responsive. Always kind and thoughtful. She helped us find the perfect spot and gave us all the detail we needed to make an informed decision.
5 March 2026
Unprompted review
Reply from Oliver's Travels
Hi James,
Thank you for your wonderful feedback! We’re delighted to hear that Adelaide was so patient, responsive, and helpful in finding the perfect place for you. We’re glad she provided all the details you needed, and we hope you have a fantastic stay.
Best wishes,
Oliver's Travels
Great communication and looking forward…
Great communication and looking forward to our stay
7 March 2026
Unprompted review
Reply from Oliver's Travels
Hi Emma,
Thank you for your kind feedback! We’re delighted to hear that you experienced great communication and we hope you have a wonderful stay with us.
Best wishes,
Oliver's Travels
Chiara was exceptionally helpful!
Chiara was exceptionally helpful in providing information about the property we were trying to book. She responded quickly to my emails and even followed up with a phone call to answer my questions. Great service! We love this company and have used them many times.
28 February 2026
Unprompted review
Reply from Oliver's Travels
Hi Melissa,
Thank you for your lovely feedback! We’re delighted to hear that Chiara was so helpful and responsive. We truly appreciate your continued trust in Oliver’s Travels and look forward to helping you again.
Best wishes,
Oliver's Travels
Booking our villa of choice was so easy
Booking our villa of choice was quick and very easy. We added a request in the comments field of the booking website and were very impressed when Alberto responded very quickly. He had passed our request on to the owners and got a response. He then called us to let us know our request could be accommodated. No deposit was taken until Alberto was sure we were happy with all details. We would definitely book through Oliver’s Villas again.
26 February 2026
Unprompted review
Reply from Oliver's Travels
Hi,
Thank you for your lovely feedback! We’re delighted to hear that booking your villa was quick and easy, and that Alberto was so responsive in checking your request with the owners and keeping you updated. We really appreciate your kind words and hope you have a fantastic stay!
Best wishes,
Oliver's Travels
Fantastic seamless booking experience…
Fantastic seamless booking experience with Alberto. Looking forward to our trip.
4 March 2026
Unprompted review
Reply from Oliver's Travels
Hi Emma,
Thank you for your lovely feedback! We’re delighted to hear that Alberto made the booking process seamless. We hope you have a fantastic trip and look forward to assisting you again in the future!
Best wishes,
Oliver's Travels
Fantastic flexibility
Fantastic, efficient and friendly service even on weekends . Chiara was super helpful when we needed to amend our trip dates, it was such a relief not to lose our trip due to a family emergency but instead be able to reschedule for a calmer period.
1 March 2026
Unprompted review
Reply from Oliver's Travels
Hi Isabella,
Thank you so much for your kind feedback! We’re delighted to hear that Chiara was so helpful and responsive, even over the weekend, and that she was able to support you in rescheduling during a difficult time. We’re glad we could help ease the situation, and we hope you enjoy a much calmer and wonderful trip when the time comes.
Best wishes,
Oliver's Travels
Very swift response to booking queries
Very swift response to booking queries, smooth process, we’ve used Oliver’s Travels before and keep coming back as there’s a great selection of properties at reasonable prices with honest, helpful descriptions. Samanta S made it all very easy for us. Thank you!
1 March 2026
Unprompted review
Reply from Oliver's Travels
Hi Frances,
Thank you for your kind feedback! We’re delighted to hear the booking process was smooth and that Samanta made everything easy for you. We really appreciate you choosing us again and hope you have a wonderful holiday!
Best wishes,
Oliver's Travels
Within minutes our reservation was…
Within minutes our reservation was confirmed with owners of the villa . The Oliver's travel coordinator was excellent professional and very polite
1 March 2026
Unprompted review
Reply from Oliver's Travels
Hi,
Thank you for your kind feedback! We’re delighted to hear that your reservation was confirmed so quickly and that our coordinator was professional and polite throughout. We hope you have a wonderful stay.
Best wishes,
Oliver's Travels
Professionalism
I was immediately contacted by phone after making the submission of pre reservation. All my doubts were addressed and Jacqueline was always helpful and very close. I had to change the dates and all was immediately taken care of - very professional and attentive staff.
25 February 2026
Unprompted review
Reply from Oliver's Travels
Hi Marta,
Thank you for your kind feedback! We’re delighted to hear that Jacqueline was so professional, attentive, and responsive, and that your questions and date changes were handled so smoothly. We hope you have a wonderful holiday.
Best wishes,
Oliver's Travels
Reply from Oliver's Travels
Hi Robert,
Thank you for your kind feedback! We’re delighted to hear that Daryl was extremely helpful. Many thanks to you too, and we hope to assist you again soon.
Best wishes,
Oliver's Travels
Samanta made the whole booking…
Samanta made the whole booking procedure a pleasure. Friendly efficient and a credit to the company.
28 February 2026
Unprompted review
Reply from Oliver's Travels
Hi Roger,
Thank you for your lovely feedback! We’re delighted to hear that Samanta made the booking process such a pleasure with her friendly and efficient support. She’s truly a credit to the team, and we hope you have a fantastic holiday!
Best wishes,
Oliver's Travels
Reply from Oliver's Travels
Hi Zoe,
Thank you for your feedback! We’re delighted to hear that you received great communication from Samanta. We hope you have a wonderful holiday!
Best wishes,
Oliver's Travels
Great customer service helping to…
Great customer service helping to resolve quickly whether our family of five could be accommodated in a rental in France. Francesco S provided superb service.
24 February 2026
Unprompted review
Reply from Oliver's Travels
Hi Thomas,
Thank you for your kind feedback! We’re delighted to hear that Francesco was able to quickly and efficiently help confirm accommodation for your family in France. It’s great to know you received superb service, and we hope you have a wonderful holiday.
Best wishes,
Oliver's Travels
Fantastic Francesco
Great service so far from Francesco. Travelling in June which will be the real test, but so far so good. First time with Oliver's but we will be back.
11 February 2026
Unprompted review
Reply from Oliver's Travels
Hi Mark,
Thank you for your great feedback! We’re delighted to hear that Francesco has provided such excellent service so far. We hope everything continues just as smoothly for your trip in June, and we’d be very happy to welcome you back again in the future.
Best wishes,
Oliver's Travels
Great experience
Easy to book. Samanta Shahmani was very helpful arranging pool heating and confirming details v quickly. Great service throughout.
27 February 2026
Unprompted review
Reply from Oliver's Travels
Hi Jack,
Thank you for your lovely feedback! We’re delighted to hear that the booking was easy and that Samanta was so helpful in arranging pool heating and confirming details quickly. We’re pleased you had a great experience and hope you have a fantastic holiday!
Best wishes,
Oliver's Travels
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