Francesco was so helpful. This was our first time booking a villa through Oliver’s Travels and we needed some ideas and inspiration. Francesco sourced a list of suitable locations, all within budget... See more
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Review summary
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Booking through Oliver's Travels is so smooth and such a pleasure. No hassle at all either phoning or emailing them. Having dealt with Francesco firstly and then amending our booking to add an extra... See more
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As a villa owner on Crete, we are very happy with the services Oliverstravel provides when renting out our property. The contact is always direct and personal. Great assistance, also transparent pric... See more
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I stumbled upon Oliver’s Travels while looking for a property in Norfolk. The website is excellent and easy to use and the selection of properties is both beautiful and practical. I made an on... See more
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Company details
Written by the company
Oliver's Travels brings you over 9000, unique and quirky villa holidays and chateaux to rent across UK, France, Italy, Spain, Greece, Croatia, Portugal, Cyprus and the Caribbean.
Contact info
Chester House, 1-3 Kennington Park Rd, Brixton Rd, SW9 6DE, London, United Kingdom
- 03338880205
- info@oliverstravels.com
- oliverstravels.com
4.8
Excellent
3K reviews
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Cardigan Court, Ceredigion
Clear description of the properties on the website. Very simple to book and a big bonus was being able to provisionally book for 48 hours without any deposit. Samanta phoned immediately after provisionally booking to confirm agreement with the owners about the dates and bringing a dog. Samanta kept me in touch with next steps. A very personal service so far. Thank you Samanta
14 April 2026
Unprompted review
Reply from Oliver's Travels
Hi Chris,
Thank you for this fantastic review of our Samanta. She truly is exceptional, and we are delighted to hear that she was both efficient and responsive. We will be sure to pass your kind feedback on to her.
Have a wonderful time abroad.
Best regards,
Oliver's Travels
Be careful!
Such high hopes for our multi generational holiday, aiming to do something special while both our daughter and daughter in law are on maternity leave and travelling with 3 babies plus nanny.
Starting with the positives. Villa Galeon is spectacular with fantastic views across Salobre Golf resort, and worthy of its listing in Times article of 21 of the best villas in Gran Canaria. (if worth noting that 3 of the 6 bedrooms are in the basement)
The local concierge recommendation for a private chef in Marco Das Haus was great. Great chef and super knowledgeable guide as to the best on the island.
Then for how it went wrong and warning to be careful.
Days before our departure it is made clear that 2 of the 6 bedrooms will be locked!? We are referred to 'Terms & Conditions' where this will apply if 8 persons or less are booked. We hadn't spotted this and might in any case have assumed that small people counted as 'persons', for which we would then have been 9. Extra charge for having 2 bedrooms opened up? £3,500.. and that was not long after agreeing to an extra €1,120 required to have the pool heated... In the T&C's...
Left a bad taste for the start of the holiday. As a result you become suspicious of everything. eg Why does Oliver's travel call it Villa Galeon when the real address is seemingly Sunset Villa?
But all this paled compared to the sheer level of construction noise at Salobre. While Villa Galeon is perhaps 10 year's old, there are clearly some major new phases under construction all around, requiring migraine inducing rock breakers, typically 6 hours per day during the week and often longer. The T&C's warn renters against disturbing neighbours but seemingly zero acknowledgment in return. And as a result we could only enjoy the spectacular pool and outside space for a fraction of the day.
21 March 2026
Unprompted review
Reply from Oliver's Travels
Hi Roger,
Thank you for taking the time to share your feedback. We are sorry to hear that you were disappointed with aspects of your experience.
Please allow us to clarify that all fees relating to additional services and extra rooms are outlined within the listing and remain available for review prior to booking. We are sorry if you felt the information provided was not sufficiently clear, although we are confident that it was presented accurately and transparently.
With regard to the villa being advertised under a different name, this is a common practice within the industry and is intended to help protect both guest and owner privacy and security.
Finally, we are sorry for any inconvenience caused by noise in the surrounding area. Had this been brought to the owner’s attention during your stay, they would certainly have appreciated the opportunity to assist and see whether anything could be done to improve the situation.
Thank you so much for your feedback. We hope we can welcome you again in the future.
Best regards.
Oliver's Travels
Found the house I wanted to book then…
Found the house I wanted to book then received very polite efficient service on the phone from Harry
10 April 2026
Unprompted review
Reply from Oliver's Travels
Hi Caroline
Thanks for your 5-star review. Nice to hear that Harry provided an excellent service and we will let him know.
Best regards,
Oliver's Travels
First time booking with this company
First time booking with this company. Alberto was very helpful when trying to book. Great service so far…
14 April 2026
Unprompted review
Reply from Oliver's Travels
Hi Emma,
Thanks for your feedback. We are happy to know that Alberto was helpful and we hope that you have a lovely time abroad.
Best regards,
Oliver's Travels
I am very happy with the booking…
I am very happy with the booking experience.
Britta was extremely helpful and her recommendations were exactly what we wanted for a holiday.
14 April 2026
Unprompted review
Reply from Oliver's Travels
Hi Paul,
It is fantastic to know that both the booking journey and Britta were excellent and that your villa is now confirmed. We hope you have a lovely time, and reach out if you need further help.
Best regards,
Oliver's Travels
Highly recommended
Our third time with Oliver's Travels. Great website, huge selection of villas, extremely courteous friendly and efficient staff.
The villas are well vetted. The onsite services on our previous stays could not have been better.
9 April 2026
Unprompted review
Reply from Oliver's Travels
Hi RK.
Firstly, thank you so much for your continued trust over these years. It is delightful to read your feedback about our team and our portfolio. Thanks for taking the time to leave such wonderful review.
Best regards,
Oliver's Travels
Beautiful accomodation - incredible service
We booked the most beautiful accommodation for a hen party Iver Easter weekend.
Oliver’s travels were communicative from the get go, giving clear details and above and beyond help!
It was such a smooth trip and I would definitely recommend.
3 April 2026
Unprompted review
Reply from Oliver's Travels
Hi Emily,
Thank you so much for your lovely review! We are delighted to hear that you found the perfect accommodation for such a special occasion and that our team was supportive and helpful.
Looking forward to welcoming you for the next one.
Best regards,
Oliver's Travels
First time booking with Oliver's
First time booking with Oliver's Travels and was pleasantly surprised by the ease of the transaction and responsiveness of the agency. Worked directly with Veronica who was very helpful and kept me apprised right up to the booking. Was lucky to have landed with her.
10 April 2026
Unprompted review
Reply from Oliver's Travels
Hi Christopher,
Thank you so much for this 5-star review for our dear Veronica. She is a superstar and we know it well. We hope this is the first of many more bookings to come. Have a lovely time abroad.
Best regards,
Oliver's Travels
Smooth booking process and great…
Smooth booking process and great communication from Harry.
6 April 2026
Unprompted review
Reply from Oliver's Travels
Hi,
Thank you for your kind feedback! We’re delighted to hear the booking process was smooth and that Harry provided great communication. We hope you have a fantastic stay!
Best wishes,
Oliver's Travels
Speedy and efficient
Harry has been great to deal with. A trip to Mallorca was arranged extremely swiftly and smoothly and all on a bank holiday!
6 April 2026
Unprompted review
Reply from Oliver's Travels
Hi Graham,
Thank you for your feedback! We’re delighted to hear that Harry made arranging your Mallorca trip so speedy and smooth, even over a bank holiday. We hope you have a fantastic holiday!
Best wishes,
Oliver's Travels
Jacqueline Torrisi @ Oliver's Travels…
Jacqueline Torrisi @ Oliver's Travels really helped me find a great holiday property which met all the needs of my group. Her knowledge of the properties and her ability to marry these with me needs was really impressive.
7 April 2026
Unprompted review
Reply from Oliver's Travels
Hi,
Thank you for your wonderful feedback! We’re thrilled that Jacqueline could help you find the perfect property and that her expertise made the process so smooth. We look forward to assisting you again in the future!
Best wishes,
Oliver's Travels
Great Travel Agents
So lovely to have a travel agents that actually phone you rather than doing everything online/via email. Samantha was really helpful and efficient.
7 April 2026
Unprompted review
Reply from Oliver's Travels
Hi Jeanette,
Thank you for your kind words! We’re delighted Samantha could provide helpful and efficient support, and that you appreciated the personal touch. We look forward to assisting you again!
Best wishes,
Oliver's Travels
Francesco was so helpful
Francesco was so helpful. This was our first time booking a villa through Oliver’s Travels and we needed some ideas and inspiration. Francesco sourced a list of suitable locations, all within budget and fitting our description. We booked one within 24 hours. Highly recommend
27 March 2026
Unprompted review
Reply from Oliver's Travels
Hi Mary,
Thank you for your wonderful feedback! We’re thrilled Francesco could help you find the perfect villa so quickly and within your budget. We really appreciate your recommendation and look forward to helping you plan future holidays!
Best wishes,
Oliver's Travels
Reply from Oliver's Travels
Hi Lou,
Thank you for your kind feedback! We’re glad our team could be friendly and responsive. We look forward to assisting you again soon!
Best wishes,
Oliver's Travels
We booked our first family holiday…
We booked our first family holiday through the site. It was easy, and the reviews wee awesome!
Follow up contact over the phone has been nothing but professional. Fantastic
4 March 2026
Unprompted review
Reply from Oliver's Travels
Hi,
Thank you for your wonderful feedback! We’re thrilled your first family holiday booking was easy and that our follow-up service met your expectations. We hope you have a fantastic trip!
Best wishes,
Oliver's Travels
Great customer service
Great customer service, particularly Samanta, who went out of her way to sort out various problems for us. Thanks team!
1 April 2026
Unprompted review
Reply from Oliver's Travels
Hi Ben,
Thank you for your kind words! We’re delighted Samanta could assist and ensure everything went smoothly. We’ll pass your thanks on to the team!
Best wishes,
Oliver's Travels
A wonderful holiday
A wonderful holiday. Amazing hosts, a beautiful house and location and an all round amazing stay! Thank you so much.
13 February 2026
Unprompted review
Reply from Oliver's Travels
Hi Sara,
Thank you for your lovely feedback! We’re thrilled you had an amazing stay and enjoyed the house, location, and our team. We hope to welcome you back soon!
Best wishes,
Oliver's Travels
Booking summer holiday.
Booking summer holiday.
Very quick response to queries.
Professional and friendly.
Helped when help was requested.
Couldn't fault the support and advice given.
29 March 2026
Unprompted review
Reply from Oliver's Travels
Hi Steve,
Thank you for your kind words! We’re delighted our team could provide professional and friendly support, and that your booking experience was smooth. We look forward to helping you enjoy a fantastic summer holiday!
Best wishes,
Oliver's Travels
Friendly and efficient service
It was my first time booking with Olivers Travel now we have a commercial agreement with them. Really impressed with the service given by Fern and Charlotte - friendly and efficient and a great selection of villa offerings
30 March 2026
Unprompted review
Reply from Oliver's Travels
Hi Paul,
Thank you for your kind feedback! We’re thrilled that Fern and Charlotte made your first experience with us so smooth and enjoyable, and that you’re happy with our villa selection.
We look forward to continuing our partnership!
Best wishes,
Oliver's Travels
Great support service
The support received from Harry Maw via active chat was extremely helpful.
He responded quickly to my query regarding a particular villa and sourced 3 stunning alternative options for our preferred dates.
31 March 2026
Unprompted review
Reply from Oliver's Travels
Hi Joanne,
Thank you for your wonderful feedback! We’re delighted to hear that Harry provided such helpful and efficient support, and that he was able to find great alternative options for you.
We look forward to helping you plan a fantastic stay!
Best wishes,
Oliver's Travels
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