Oliver Spencer Reviews 

768
•
TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 91 reviews, reviewers overwhelmingly had a great experience with this company, consistently demonstrating a remarkable level of overall satisfaction. Customers frequently praise the exceptional quality of the garments, noting that the fabrics, design, and overall construction are always top-notch and durable. Consumers also appreciate the fast and efficient shipping service, alongside beautifully wrapped packages that make online purchasing feel like a truly special treat. Buyers often mention that the online ordering process is smooth, with accurate sizing guides and helpful support teams ready to assist. However, some people mentioned that delivery could sometimes be unexpectedly slow or delayed during transit. A few consumers also noted minor issues with item sizing or occasional product defects upon arrival.

What people talk about most

Product

Customers consistently note positive experiences with product, frequently praising the excellent quality,... See more

Quality

Reviewers highlight positive aspects of quality, noting that the materials feel premium, the tailoring is... See more

Delivery service

Clients share satisfaction on delivery service, frequently highlighting that items arrive on time and are... See more

User experience

Customers had positive experiences with user experience, noting that ordering online was simple and finding... See more

Reviews shaping this summary

Rated 5 out of 5 stars

High quality products with a smart casual, modern vibe. More on the pricey side, however, but in this world you ought to charge for what your product is worth. The other highlight is that there is an... See more

Rated 5 out of 5 stars

I used to buy a lot of clothes from Nigel Hall's shops but since he stopped trading it has been a relief and joy to discover Oliver Spencer. My entire wardrobe is being taken over by jumpers, jackets... See more

Rated 5 out of 5 stars

Order 2 pairs of Oliver Spencer Fishtail Trousers. Well-packaged, quick delivery. I buy a couple of pairs of these every few years, and they continue to deliver each time. Great fit and quality.

Rated 5 out of 5 stars

Excellent quality goods. At this point I buy shirts almost exclusively from Oliver Spencer - I really don’t think there’s anyone better.


Company details

  1. Fashion Designer
  2. also in
  3. Men's Clothing Store

Information provided by various external sources

Mens designer clothes. Modern fits with classic quality construction. Designed in London by Oliver Spencer and made in England and the EU.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

768 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(768)

86 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great Quality and Smooth Purchase — Sale Ad Was a Bit Misleading

Review: I’m a returning Oliver Spencer customer and especially love your shirts. The website checkout was smooth; I waited for the end-of-sale and ended up with high-quality pieces at a fair price—very happy overall.

One disappointment: the Instagram sale ad included a shirt that wasn’t actually on sale, and it showed at full price when I clicked through. It would be great if promo ads only featured items that are in the sale or clearly marked any exceptions.

Aside from that, excellent experience—I’ll be back.

30 August 2025
Unprompted review
Rated 5 out of 5 stars

Superb customer service

Oliver Spencer's customer service agent Katie did a superb job of handling a problem with my original order. She solved it rapidly and to my complete satisfaction. I also was very pleased with the quality of the item I ordered.

28 August 2025
Unprompted review
Rated 5 out of 5 stars

What a joy!!!

Buying from Oliver Spencer was a real joy. They let me know more or less when my order would arrive and when I received it I noticed it was packed with great care. The coat is absolutely gorgeous and I’m so very glad I bought it.

15 September 2025
Unprompted review
Rated 5 out of 5 stars

Katie was a real star

Katie was a real star - helped me resolve my issue with a lost order item super efficiently- and made it fun, too!

16 September 2025
Unprompted review
Rated 5 out of 5 stars

Great Woven Cotton Jumper

Great Cotton Jumper. Superbly packaged and arrived within days.
Outstanding features include, a woven pattern making it a distinctive Oliver Spencer design. Wonderful creative use of materials and colour.

5 September 2025
Unprompted review
Rated 5 out of 5 stars

Stylish clothing

Lovely to see a shop selling sustainable clothing. I had been looking at the brown corduroy jacket for a while and then it went in the sale, so decided to snap it up. I was not disappointed, fantastic style and quality. Ordered two sizes online, kept the smaller one. Jacket arrived well packaged and protected. Easy to return the one I didn’t want. Very happy customer, looking forward to wearing the jacket.

24 August 2025
Unprompted review
Rated 5 out of 5 stars

Great clothing + great experience

I’ve bought several pieces (mainly suits and outerwear) from Oliver Spencer over the years, and I routinely get positive feedback from people while walking around in Manhattan. The pieces are well made, use quality fabric and finishings, and are relatively affordable given the European manufacturing. Shipping has always been extremely fast, and I’ve never had an issue with the size charts, which always provide accurate measurements in addition to sound advice regarding when to size up or down (which is something a lot of other brands could learn from!).

27 August 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic Staff

Have always had a pleasant experience shopping here over the years. Every neighbourhood need a shop like this.

27 August 2025
Unprompted review
Rated 5 out of 5 stars

Great shopping experience

Great shopping experience, as ever. Very helpful and attentive staff. Some exceptional clothing at the moment and the fit for me at 6’4” seems to be better than ever on most items. Could have spent a fortune in there!

10 August 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look