Oliver Roberts Jewellery Reviews 51

I loved the fact that the service was so personalised and Oliver rung me himself.
Communication was great and any questions I needed answering were dealt with promptly.

The necklace and pendant were absolutely beautiful- but more than that was the incredible customer service I received from start to finish. From a hand written note with my jewellery to extremely attentive and considerate communication, I have been blown away by how lovely every step of the process has been. I can’t recommend Oliver or his jewellery highly enough

Kept in touch during the process and quick to respond when I had queries about timelines and engraving.
Fantastic experience, wouldn't hesitate to use again.
Product was great and exactly as expected.

Ordered bar of silver posted same day
Recorded delivery received the next day

Excellent service

The most important thing to start with is how perfect the piece was when it arrived. It was exactly as delicate, detailed, and just downright pretty as I envisioned. But the customer service was equally good. Etsy was saying that it would not arrive until after Christmas so I left a message asking if it was possible for it to arrive before. The owner messaged me and worked out how we could make this happen, and gave me a link to their website where it was cheaper. 10/10 would definitely buy again.

Great seller & would definitely recommend. I’ll definitely be back in the future. Cheers Ollie.

Great service

Pleasant company to do business with. I had a query about my order so emailed Oliver who promptly replied.
Very helpful and professional.
When my order was ready he saw that I lived locally and delivered it personally. Extremely happy with my purchase.

Excellent and courteous service, I was promised fast delivery and the item was received the next day, a high quality seller and I will certainly deal with him in future

Such a lovely company! So helpful and personal touch just made it even better! Beautiful quality of jewellery and really is made with love and care! Just perfect!

Outstanding silver I just purchased, arrived a lot sooner than I expected too. Definitely will be doing business again

Package arrived as promised the next day before 1pm, very happy with the service I received from oliver ,I recommend him highly

Great service from Oliver Roberts jewellery well packaged and super fast delivery.

Oliver was responsive and helpful in his communications and went out of his way to get my purchase to me asap in time for an anniversary gift. The piece itself is lovely and I would recommend ORJ.

A lovely piece of jewellery and excellent customer service. I had ordered with a chain which was too short, Oliver was very helpful and able to dispatch a new chain in just a couple of days so that it arrived well in time.

I appreciate the intricate detail on the ornament. It’s of a very high quality. Exactly what I was looking for. Good communication from Oliver as well. All round I’m very pleased with my purchase.

It is a beautiful piece of jewellery. Well presented in a lovely box. My partner will be delighted.