No product received, due to carrier error but customer service is deplorable. Several weeks on only one email response asking for patience while they investigate, 2 weeks ago, tracking shows product r... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Do not purchase. Website incorrectly makes you believe they care Uk based and Pills are shipped within UK. Tablets took over 3 weeks to come. They offer 30day refund however fail to mention on the... See more
I bought Ozempil from this company,when i did have concerns about the product i emailed them, i did back from them, so very good communication. The tablets arrived yesterday, started taking them this... See more
Received a completely different product to what I ordered (probably to satisfy proof of posting)! They have not answered emails, totally ignoring my requests to send the correct product or refund my m... See more
You should know
1.8
Poor
22 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Appalling customer service.
Delivery took almost 3 weeks and I finally received the wrong product. Olivara are insisting I received the item ordered in spite of my sending them photographic evidence to the contrary.
2 September 2025
Unprompted review
Goods ordered but not delivered
I ordered goods over 2 weeks ago
They have not arrived
They keep assuring me they will arrive
But they won’t provide any tracking information
I do not trust them
I don’t think they will ever arrive
12 August 2025
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.