Fast, efficient service, with a competitive price. I easily found the product I was looking for, and purchasing was quick and easy. The only reason I didn't give it 5 stars is that they don't offer d... See more
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That was the fastest online delivery I’ve ever experienced. From Milan to Germany in less than 48 hours. The parcel was already on its way just three hours after I placed the order. Great offers, easy... See more
Fast shipping to germany, great product. Bur you should be sure about what you want (size/colour…) if you order from outside italy, because it can get expensive to send something back. I used a size... See more
Oliunid has been a joy for several years now. Almost all climbing stuff was purchased here. I'm keeping an eye on the selection and plan to buy here in the future.
Company details
Written by the company
Oliunìd is Italy's premier destination for all your climbing needs, both online and in-store. As the leading supplier in the country, we offer a comprehensive range of climbing equipment, footwear, and apparel. Our selection is curated to cater to climbers of all levels, from beginners to seasoned professionals. With our commitment to quality, innovation, and customer service, Oliunìd aims to provide the best climbing gear solutions in the market. We are proud to help you scale new heights!
Contact info
Via Fabio Filzi, 97, 36051, Creazzo, Italy
- +3904441791177
- support@oliunid.it
- oliunid.it
4.6
Excellent
4K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 15% of negative reviews
Typically replies within 1 week
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Excellent and extremly fast service
Excellent and extremly fast service! Highly recommended, well done.
19 September 2024
Great experience!
10 September 2024
Perfect
Perfect! I found what I wanted for reasonable price, and delivery was extremely fast and precise.
30 July 2024
A bad start but hopefully resolved
Similar to other UK customers, the day before delivery I was notified by UPS of 'fees and taxes' at 43% of the order value (£60.68!!) for a pair of shoes. Very frustrating initial phone call with Oliunid customer service, trying to say they explain their conditions clearly (they do not) and would not refund the UPS charge if I paid it. I told them I would not pay, refuse the UPS delivery and they said I would have to wait ~ 2 weeks for a refund.
Oliunid did get back in contact later via email to say that they made a mistake and that charges to UK customers are supposed to be paid. So I paid the UPS charge and they have refunded that. I look forward to receiving the shoes now...
30 July 2024
Unprompted review
UK import charges not mentioned! UPS charges you on delivery! Over £40!
Like others on trustpilot I feel defrauded. If you order from the UK you will have to pay for delivery from ups on arrival. Mine costed £46, adding 30% to the cost of my purchas. Had I been aware, that 30% would have meant I would have taken my business elsewhere. I can’t find anywhere in the process of purchasing from oliunid a mention of this fact. What it says is:
£0.00 UPS Standard: once shipped, delivery is usually expected in 72 hours
I can’t see how this wouldn’t be illegal.
26 July 2024
Unprompted review
Appalling
Appalling. They advertise free shipping to the UK. They then shipped with UPS, who will not deliver without payment of import taxes of over £55. This feels like a fraud. Be very careful ordering from these people.
24 July 2024
Unprompted review
Great first buy!
Found this company by chance online but my first experience with them certainly was 5-star! Product as advertised at a much better price than anywhere else and despatched promptly to the Netherlands so when I need outdoor gear again, I will definitely keep this in mind.
22 July 2024
Unprompted review
Long time for package to be sent
At first i want to mention customer support was friendly and somewhat responsive, even though service is just not right. I’ve placed my order on Monday and recived emial with estimated time of delivery on Tuesday. It’s Thursday afternoon and package still wasn’t handed over to courier according to GLS site. Customer support blames GLS for this but I haven’t recived exact answer where is my package right now. I guess it wasnt sent at all. Even if it will come after one week I doesn’t understand why company brags about 24h delivery.
15 July 2024
Unprompted review
Very fast delivery and product conforme…
Very fast delivery and product conforme to my expectations
2 July 2024
I made 2 orders so far and the store is…
I made 2 orders so far and the store is reliable, with good prices and fast delivery.
I will buy again for sure
14 April 2024
Unprompted review
Amazing site/company in Italy for Climbing Gear!
Amazing site/company in Italy! Great prices on climbing gear.
I saved a 'ton' of money on an order utilizing them over some of the sites/companies here in the USA. Happy to support them if they run their business so well like this.
Also, my items got here in 2.5 days!? from Italy. To midwest US... My 1st experience with them has been nothing short of superb!
Will be ordering from this awesome site again in the future if every transaction is like this, & also telling others 😄
10 June 2024
Unprompted review
Very bad service
Very bad service. Estimated shipping date two weeks after purchase and still not sure did they send out or not. On top of that how long delivery will take? Company probably using horses for delivery. Do not waste your time with them. Shop around for better service.
8 June 2024
Unprompted review
Wrong product has been sent
28 May 2024
Great boots arrived in bout 3 weeks
Great boots arrived in bout 3 weeks. Cant find these boots here for that money. Super happy thanks. Last ones came from trekkin took 3 months
15 May 2024
Unprompted review
Two star because
Two star because - returning an item will cost the customer 20€. This I find is really not good. I ordered the shoes, the size was large and returning the shoe costed me another 20€. Why should I pay for the shipment.
It's understandable that size can vary if one buys online. But looting money from the customer for the same is just obsurd.
I am afraid to buy anything from there shop again as I am not sure if I have to return the stuff and it will cost me more.
Not recommended.
Two stars for good quality for product. What's the use if you can't use it
10 April 2024
Unprompted review
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