Oliunìd - All you Need for Climbing Reviews 

This is a company with no credibility. During the Black Friday sale on the website, I purchased a jacket and used a discount coupon. The customer service told me that they couldn't deliver the goods, and the reason given was that the item was out of stock. What's even more ridiculous is that when I placed the order on the website, the inventory showed that the goods could be delivered that day. Moreover, the other color and size of this jacket were also being sold normally. I proposed to change the color or size and continue the delivery, but the customer service refused my request and forcibly closed my order. I continued to seek compensation from the customer service, but they gave an insincere compensation (10% discount coupon). Since I had already used a 10% discount coupon on this order, it made no difference whether I received compensation or not. The customer service's attitude and series of actions made me feel disgusted. Don't order any items from this website. It's just a scam website. The following screenshot can prove that everything I said is true.

The rope arrived within a day and in perfect conditions. I received what was expected.

Very fast delivery

I ordered some climbing equipment and waited almost a month for delivery. They sell goods that they do not have in stock. When I opened the 6 Pack climbing quickdraws are missing. I paid for a 2x6 pack. When I filed a complaint, they told me that they would investigate my case, but since then nothing has happened.

I've been wanting to buy something from this shop for a while now as their items are really competitively priced and well stocked. And the opportunity came recently when I was in need of new Kit. There was an issue with me checking out. And the customer service staff here went above and beyond to help me get me what I needed and in a timely fashion to Australia.

All in all an excellent experience. If you're ever thinking about it or are sitting on the fence to order something online from here, consider not further and just do it.

100% no regrets!

You did very well.
We live in Spain and it was delivered quick without any problems.
And we could follow the package.

Very satisfied with my shoes to.
We will be back.

Regards

While the product did come as described. The returns policy, particularly for countries outside of the European Union (Australia), is substandard. Upon return of an Italian product bought from Italy, I paid 25% of the value of the product in fees which while mentioned as a possibility, were not enumerated, (after already paying return shipping on top of this). If you do believe there is a chance you will return a product, and you live outside the EU. Be wary

I love Oliunid and always check them out first when buying something they stock. Great selection, prices, and super nice staff.

First, it's hard to answer this survey when it's in Italian.
The main pisitive experience is the quick response of the support team, and the helpful service.
My complain was on the shipping time. I was on a vacation of 7 days in Greece, so it seems to be safe enough to make an order when the delivery is within 72 hours from shipment. Apparently, the courier says that for some destinations the delivery will be in 6 days. Luckily, I received my order on the last evening of my vacation.

Consistently good, have ordered from them several times.

I have purchased 3 pairs of shoes from Oliunid.it over the last 9 months.
The first two transactions went smoothly, I was charged about $22 for shipping and handling.
A few weeks ago, I ordered the same shoes, this time the shipping/handling charge was $63, about 3 times as much as the previous orders.
The shoes arrived and they were the wrong size, they say it was my fault, I don't believe it was.
Regardless, they were unworn and I asked if I could return them and order the correct size . They said they said no. They proposed that I try to resell them!

On top of that, I received a bill from UPS for $65 for duty on Oliunid shipment of the wrong size shoes.

I was shocked having been a good customer of theirs, and I appealed to them one last time.

Their final offer was a 10% refund, I am speechless.

Buyer beware!!

Fast & reliable, highly recommended.

Good, now I should test ...they fit smaller than my one year old Jett QC. But, if their performance is half of my QC, they will be great.

Fast delivery. Good quality product.

quick delivery, product is high quality !

They sell gear they don't have in stock, this was showing "in stock" in my cart. Following up 15 days later, they offer refund the missing item and ship the remainder or wait 7-10 more days for restock. Now shipping to Australia is expensive and I bulk buy so I chose to wait. Following up 15 days later, item still not in stock although it shows "in stock" on their website. They refused to ship the items separately.