We came to look at the patio furniture Debbie. Bethany and Angela were so friendly and helpful, we purchased two chairs and cushions and wouldn't hesitate to return again.
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I would like to say the the staff at Froxfield are absolutely fantastic!! And the trade team are always super helpful Helen Avoth Interiors Home & Garden
Company replied
Consistently good quality items and really helpful staff, esp Debbie and the rest of the lovely staff at OKA Hungerford/Marlborough
Company replied
The cushion covers are gorgeous so I have no complaints about the product. However I bought them very recently in your Marlborough store and while there I asked if there were any discounts coming up t... See more
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Company details
Written by the company
Beyond the antique shops of market towns Hungerford and Marlborough, and the historic scenery of Stonehenge, you will find the charming village of Froxfield, home to our countryside flagship store, on the border of the beautiful Berkshire and Wiltshire counties. A mezzanine level showcases our unique collection of furniture and accessories, arranged into seasonal room sets by our talented visual team.
Contact info
The Forge, Bath Road, Froxfield, SN8 3LD, Marlborough, United Kingdom
- +44 1488 684250
4.8
Excellent
141 reviews
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A huge sumptuous choice in the store…
A huge sumptuous choice in the store for your home. I was looking for cushions and though I changed my mind 3 times eventually found the perfect match. Super kind and very helpful staff.
19 November 2024
Reply from OKA - Froxfield
Dear Mrs Hunter,
We're thrilled to hear you had such a positive experience! It's wonderful to know you found the perfect cushions after exploring our wide selection. Our team is dedicated to providing exceptional customer service, and we're happy to hear their helpfulness made your shopping experience enjoyable.
Kind regards,
OKA
Satisfied customer
I’m a long time shopper at Oka. I recently visited the Froxfield showroom where your brilliant Manager Carys really looked after me. She was helpful and knowledgeable and assisted me in finding exactly what I was looking for. I will be returning !
9 November 2024
Unprompted review
Reply from OKA - Froxfield
Dear Fran,
Thank you for your kind words and continued loyalty! We’re delighted to hear that Carys made your visit to our Froxfield showroom so enjoyable. Her knowledge and dedication to helping our customers find exactly what they need truly make her an asset to our team. We’ll pass along your appreciation to Carys, and we can’t wait to welcome you back for your next visit!
Kind regards,
OKA
Brilliant help from Carys and Anne
Brilliant help from Carys and Anne . This afternoon buying lamps and shades cushions and collecting ideas for a project in Lisabon . Thank you so much .
2 November 2024
Unprompted review
Reply from OKA - Froxfield
Dear customer,
Thank you so much for your wonderful feedback! We're delighted to hear that our team was able to assist you with your project and help you find the perfect items. We’ll be sure to share your appreciation with them—they’ll be thrilled to know they made a difference in your experience.
We look forward to welcoming you back soon!
Kind regards,
OKA
Just would like to thank Carys
Just would like to thank Carys, Jane, Anne who are always friendly and extremely helpful. Have shopped at Froxfield for so many years. A great team. It’s a shame that all stores do not follow Froxfield standards.
12 October 2024
Unprompted review
Reply from OKA - Froxfield
Dear Neil,
Thank you so much for your kind words! We’re delighted to hear that Carys, Jane, and Anne at our Froxfield store have consistently provided you with such a friendly and helpful experience. We truly appreciate your loyalty over the years and your lovely feedback about the team. We’ll be sure to pass along your thanks to them! Your support means a lot to us, and we look forward to welcoming you back soon. 😊
Kind regards,
OKA
Just a really lovely place to shop
Just a really lovely place to shop, full of inspiring room sets and the staff are not only lovely but extremely helpful.
Today I was helped by Carys who is so friendly and helped me choose some beautiful cushion covers.
3 October 2024
Unprompted review
Reply from OKA - Froxfield
Dear Mrs Wilson,
Thank you so much for your kind words! We’re delighted to hear that you enjoyed shopping with us and found inspiration in our room sets. It’s also great to know that Carys was able to assist you in selecting your cushion covers – we’ll be sure to pass on your lovely feedback to her.
We look forward to welcoming you back again soon!
Best wishes,
OKA
Beautiful products
Beautiful products. Carys and Anne were extremely helpful and accommodating. Highly recommended!
26 August 2024
Unprompted review
Reply from OKA - Froxfield
Dear Raj,
Thank you for your kind words! We're so glad to hear that you love our products and had such a positive experience with Carys and Anne. We pride ourselves on offering both beautiful designs and exceptional service, so it's wonderful to know they were able to help you. We truly appreciate your recommendation and look forward to welcoming you back soon!
Kind regards,
OKA
Great sofa and so easy to to buy
Great sofa and so easy to to buy. Cary’s and Tracey were really helpful and I look forward to receiving the sofa.
6 September 2024
Unprompted review
Reply from OKA - Froxfield
Dear Anthony,
Thank you so much for your kind words and for taking the time to leave a review! We’re thrilled to hear that you had such a positive experience with your sofa purchase.
Cary and Tracey were delighted to assist you, and we’ll be sure to pass along your compliments to them. We can’t wait for you to enjoy your new sofa once it arrives!
If there’s anything you need in the meantime, please don’t hesitate to reach out. We’re here to help.
Best wishes,
OKA
Carys and her team have gone beyond in…
Carys and her team have gone beyond in helping sort out my delivery..thank you so much..really appreciated
Geraldine
27 August 2024
Unprompted review
Reply from OKA - Froxfield
Dear Geraldine,
Thank you so much for taking the time to share your positive experience with us. We’re thrilled to hear that Carys and her team were able to go above and beyond in assisting with your delivery.
Your appreciation means the world to us, and we’ll be sure to pass on your kind words to the team. If there’s anything else we can do for you in the future, please don’t hesitate to reach out.
Thank you once again for choosing us.
Best regards,
OKA
Wow visited Oka Froxfield and I was…
Wow visited Oka Froxfield and I was pleasantly greeted by by the team , I have been to many Oka showrooms but I have always felt that Froxfield is an amazing place , I was helped by Carys & Jane who are the managers fantastic service and I will always be purchasing from them .
24 July 2024
Unprompted review
Reply from OKA - Froxfield
Dear Keith,
Thank you for sharing your experience with us. We're delighted to hear that you had a pleasant visit to our Froxfield store. It's wonderful to know that our team provided fantastic service and made your visit memorable.
We appreciate your support and look forward to welcoming you back for future purchases.
Kind regards,
OKA
Carys and Jane were very knowledgeable…
Carys and Jane were very knowledgeable and couldn't do enough to help.
24 July 2024
Unprompted review
Reply from OKA - Froxfield
Dear Rhian,
Thank you for sharing your experience with us. We're delighted to hear that our team was very knowledgeable and went above and beyond to assist you. We appreciate your support and look forward to serving you again in the future.
Best regards,
OKA
Angela was amazing with her help and…
Angela was amazing with her help and attendance with her colleague when I collected a lovely corner sofa on Saturday the 27th of July 2024.
Thank you Angela! You’re a star ⭐️
27 July 2024
Unprompted review
Reply from OKA - Froxfield
Dear Jon,
Thank you for sharing your wonderful experience with us! We're thrilled to hear that Angela provided exceptional help and made your visit memorable. She truly is a star, and your kind words will surely make her day.
If you have any other needs or questions, please don't hesitate to reach out.
We appreciate your support and thank you for choosing OKA!
Best regards,
OKA
Great shop
Excellent customer service from Carys, Jane and Anne in Froxfirld. Knowledgeable, helpful and kind. I would recommend visiting the Froxfield store for a great shopping experience.
20 July 2024
Unprompted review
Reply from OKA - Froxfield
Dear Martin,
Thank you so much for your positive review! We're thrilled to hear about your excellent experience at our Froxfield store. Our team takes pride in providing knowledgeable, helpful, and kind service. We appreciate your recommendation and look forward to welcoming you back for another fantastic shopping experience soon!
Kind regards,
OKA
Super !
I went into Oka in Froxfield today and the three ladies in there, Jane Anne and Carys were so helpful and friendly.
Great customer service, the shop itself always looks neat tidy and well kept.
It is a joy to walk around
19 July 2024
Unprompted review
Reply from OKA - Froxfield
Dear Chloe,
Thank you so much for your kind words! We're thrilled to hear that you had a wonderful experience with us. Our team takes great pride in providing excellent customer service and maintaining a neat and welcoming environment. Your feedback truly brightens our day, and we look forward to welcoming you back soon!
Kind regards,
OKA
Visited the froxfield store
Visited the froxfield store, have to say the service was 1st class, I believe the lady who I spoke to was possibly the manager her name was Carys, very helpful and very informative, will certainly visit again.
25 April 2024
Unprompted review
Reply from OKA - Froxfield
Dear customer,
Thank you for taking the time to share your positive experience at our Froxfield store! We're so glad to hear that the service was first-class and that you found our team, especially Carys, to be helpful and informative. We look forward to welcoming you back on your next visit!
Kind regards,
OKA
Outstanding service from the team
Outstanding service from the team
In froxfield on Saturday (9/3/24). We will be returning.
9 March 2024
Unprompted review
Reply from OKA - Froxfield
Dear Leanne,
We're thrilled to hear about your outstanding service experience with our team in Froxfield! Knowing that you're planning to return is the best compliment we could receive. We look forward to welcoming you back and continuing to provide exceptional service.
Thank you for taking the time to share your positive experience, and see you soon!
Kind regards,
OKA
Great service from the team in Froxfield
1 March 2024
Unprompted review
Reply from OKA - Froxfield
Dear Khajek,
Thank you for your positive review! We're thrilled to hear about your great service experience with our Froxfield team. Your satisfaction is our priority, and we look forward to serving you again.
Kind regards,
OKA
Fantastic experience as always
Fantastic experience as always. I shall be returning.
2 March 2024
Unprompted review
Reply from OKA - Froxfield
Dear Anne,
Thank you for sharing your experience! It's great to hear you've had consistent success with us. We look forward to seeing you again soon. Your ongoing support is very much appreciated!
Kind regards,
OKA
OKA first ,others second for quality and price
We have called into the shop everything we visit the area, 2 or 3 times a year, we have purchased many items and although the cost appears high ,the quality is superb, so it's a perfect trade off, the staff are always helpful from the manager to the staff, and remember us from previous visits.
Could not visit the area without calling into OKA, would not seem right
1 March 2024
Unprompted review
Reply from OKA - Froxfield
Dear Colin,
Thank you for sharing your positive experience with OKA on Trustpilot! We're delighted to hear that you find our quality and prices unbeatable and that our staff's personalised service makes your visits memorable. Your loyalty and appreciation motivate us to maintain our high standards.
We look forward to welcoming you back on your next visit to the area. Thanks again for making OKA a must-visit destination!
Kind regards,
OKA
Fantastic experience
Visited Froxfield showroom and was approached immediately, great service as always, I shall return.
22 February 2024
Unprompted review
Reply from OKA - Froxfield
Dear Marc,
We're thrilled to hear about your fantastic experience at our Froxfield showroom and the immediate, great service you received. Your loyalty and intention to return mean a lot to us. Thank you for sharing your positive feedback, and we eagerly look forward to welcoming you back in the future!
Kind regards,
OKA
Very helpful staff at the Hungerford…
Very helpful staff at the Hungerford shop with the purchase of a Rubinne sideboard
23 February 2024
Unprompted review
Reply from OKA - Froxfield
Dear Simon,
Thank you for your feedback! We're glad to know our team was able to assist you effectively. Your satisfaction is important to us, and we look forward to helping you again in the future!
Kind regards,
OKA
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