Oily Jack England Reviews 

190
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 84 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional quality of the vintage jacket restorations and professional re-waxing services. Consumers also highlight the incredibly helpful staff who communicate clearly and efficiently throughout the entire collection and delivery process. Some reviewers were not happy with the final appearance or specific aspects of the waxing service. Consumers occasionally hesitated when receiving quotes or felt the treated items looked a bit dull compared to expectations. However, buyers generally find the services well worth the money and appreciate having their old favorite garments brought back to life.

What people talk about most

Product

People report positive experiences with product, expressing immense satisfaction over the exceptional... See more

Service

Clients share positive opinions on service, highlighting efficient communication, friendly interactions, and... See more

Quality

Customers consistently note positive experiences with quality, frequently praising the exceptional... See more

Staff

Reviewers express immense satisfaction regarding the staff, frequently highlighting wonderful, knowledgeable,... See more

Value for money

Users describe strong satisfaction regarding value for money, frequently noting that the services provided... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The whole process from start to finish was exceptional! Excellent communication and response times. But the jackets!! It's like they've swapped them out for brand new ones! Absolutely unbelievable. C... See more

Rated 5 out of 5 stars

I received my jacket back this weekend, I actually made the pilgrimage to the store which is fantastic and beautifully designed. It was well worth going in. My jacket is 25 years old, and looked very... See more

Rated 5 out of 5 stars

Amazing service and a fantastic company. My father passed away a couple of years ago and my mother wanted his Barbour jacket restored. She couldn’t have been happier with the quality of the... See more

Rated 5 out of 5 stars

Really great company. Communication was excellent throughout and everything was handled clearly and efficiently over email. They lengthened the sleeves on my Barbour jacket, which has complete... See more


Company details

  1. Repair Service

Written by the company

OILY JACK ENGLAND is a proudly British brand based in Kent, UK that specialises re-waxing and repairing wax jackets since 2021.


Contact info

4.8

Excellent

TrustScore 5 out of 5

190 reviews

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4.8

All reviews

(190)

84 reviews in the last 12 months

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Rated 5 out of 5 stars

i had a musty smelling Barbour which…

i had a musty smelling Barbour which was tough to wear, tried all tricks like freezing, sun and even enzyme based sprays. these guys got it done even though i was short charged by the Royal mail for dimensional excess. the jacket is actually wearable now and the cost was worth it.

6 May 2026
Rated 5 out of 5 stars

Excellent service.

I was impressed with the quality of the service that the company provided.
And,was delighted with the finish of my coat,which almost looked brand new.
Great care had been taken to wrap the item and it was returned on time.
It is certainly value for money.

24 April 2026
Rated 5 out of 5 stars

Great job

Great job, a favourite coat rejuvenated with a touch of patina.

15 April 2026
Rated 5 out of 5 stars

There was a seemingly worrying lack of…

There was a seemingly worrying lack of communication from unanswered emails asking if my jacket had arrived I did eventually receive a reply referencing the death of a family member and temporary closure.
Fully understand the disruption and grief involved and very much appreciate the subsequent emails keeping me updated.
In the greater scheme of things a jacket is not important but I was still made to feel a valued customer .
The jacket came back in great condition.
Good work and excellent service.
Many thanks.

31 March 2026
Rated 5 out of 5 stars

Oily Jack’s thank you!

Oily Jack’s thank you!! My Dad 60s Belstaff trialmaster jacket has been restored and brought back to life.

They kept me updated and were really great throughout the process. From beginning to end. They were cost affective and I found them much more helpful than Belstaff themselves.

Thanks so much
Gemma

24 March 2026
Rated 5 out of 5 stars

Belstaff jacket re-wax

My jacket badly needed a re-wax and was looking rather shabby. When I recived the re-waxed coat I didn't recognise it, as it looked too good to be mine. They did an amazing job.

13 April 2026
Unprompted review
Rated 5 out of 5 stars

A faultless experience!

A faultless experience from start to finish. The communication was excellent as was the finished product (sleeve lengthening and relaxing). Great prices too. I'd highly recommend Oily Jack.

17 March 2026
Rated 5 out of 5 stars

Absolutely thrilled with the results on…

Absolutely thrilled with the results on my jacket! Oily Jack turned my battered old jacket into a battle hardened beast. The jacket wears its subtle repair patches like a badge of honour. Communication with the team was excellent and the workmanship is exceptional.

The waxed feel is absolutely back all over what had been a tired dry jacket.

I couldn’t be happier.

2 April 2026
Unprompted review
Rated 5 out of 5 stars

Barbour Customisation

Barbour would not customise my Brown and Green Corbridge Jackets. Repairs & alterations only. Oily Jack had no such qualms. I now have two totally unique jackets as a result of mixing different Brown & Green waxed materials for cuff & hem bindings, plus repair patches. Once waxed the jackets were superb. Both Sasha and Ashley were a joy to work with. You want some customisation?
Have Oily Jack undertake the work. You will not be disappointed. John G

2 April 2026
Unprompted review
Rated 5 out of 5 stars

I gave oily Jack my Merlin motorcycle…

I gave oily Jack my Merlin motorcycle jacket, which has been on many adventures with me, when I received it back clearly the rewaxing had been carried out and looks ready for the next adventure but more importantly to me it has retained its ‘lived in’ appearance, I was concerned it was going to be returned all shiney like a new pin, but what I received back was MY jacket with all its earned character. Great service, Great communication, the pick up and drop off was seamless.

28 March 2026
Unprompted review
Rated 5 out of 5 stars

An excellent service all round

An excellent service all round. I sent my RGT jacket to be re waxed and the team did such an amazing job it came back like new. Thank you to all the team, highly recommend, great service, great quality and great value for money

7 March 2026

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