The customer service I received was absolutely exceptional! :) There was a slight issue with the dress I ordered so I got in contact with their team @ohhelloclothing and spoke to the extremely hel... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
Oh Hello Clothing is an online store inspired by a love for fashion and individual style. We aim to provide you with a boutique shopping experience by offering a unique collection of affordable fashion pieces. We love and appreciate both classically cut and on-trend garments so we give our customers the best of both worlds!
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 75% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I never write reviews, but I ordered from Oh Hello Clothing and returned my full order because of the low quality. I paid with Klarna and Oh Hello Clothing still holds €40 for me to pay. I had to pay the return costs (which were very expensive) and now they also hold €40? For what? I can't reach them as well and they don't respond via e-mail!

Reply from Oh Hello Clothing
Very quick delivery, ordered on the 26th of December and arrived on the 28th.
Great quality of dress , detail is exceptional, material is very high quality.
Cant recommend enough!

Reply from Oh Hello Clothing
I didn't know this shop but they sold a cardigan that I owned and wanted to buy again in different colours so I took a chance. The items arrived very quickly and with a thank you envelope which included a small scented candle, some eye patch masks, a kit kat chocolate bar, a bag of tea and some hair bobbles. Also a 15% discount on my next order. How lovely is that?! Would not hesitate to buy from this shop again 😊.
I was really impressed with the material quality of the dresses. The sizing is spot on and I can honestly say it's exceeded my expectations! Will be ordering more bits in the future.

Reply from Oh Hello Clothing
Beautiful dresses! Amazing customer service - very helpful and accommodating. Would highly recommend!

Reply from Oh Hello Clothing
Great quality dresses, love them, and for the sizes i returned super speedy refund

Reply from Oh Hello Clothing
Absolutely amazing quality and true to size.
Love it!!!!!
Love love the clothing, have bought stuff in 2020 and everything was perfect! But since then every time I order something now in the last few weeks I have had to send back. The sizing is absolutely so disheartening! Usually a size 12 in dresses. But to play it safe I decided to order a 14 XL and it wouldn’t even close up on me.
I made a mistake the first time ordering I had ordered the XS by mistake but returned straight away with no hassle. Then ordered the 14 and was so excited, hence why im upset about the sizing.
Very disheartening, love the style and clothing but unfortunately will not be buying again due to sizing not been correct.

Reply from Oh Hello Clothing
Ordered the dress arrived in two days .
Stunning dress fabulous quality a real show stopper .Amazing value for money
The dress looked so expensive .
I couldn’t recommend this company highly enough . We will definitely be repurchasing.

Reply from Oh Hello Clothing
Oh hello clothing is the best site ever for dresses. Ive bought two dresses from them over the last two years and they have been amazing quality!! Such good quality

Reply from Oh Hello Clothing
Absolutely loved this dress. Wore this to a wedding and received lots of compliments. Super classy look and the material is of really high quality. I live in the Netherlands and my order got here within 2 days!!! Highly recommend shopping here for any special occasion!

Reply from Oh Hello Clothing
Excellent customer service.
I was disappointed initially as the dress was too big, but the way the team helped me get this resolved has been faultless.
I’ve now got the smaller size which is beautiful and fits perfectly.

Reply from Oh Hello Clothing
Great quality items and super quick shipping.
contacted the return support team when I encountered an issue and was offered flexibility and excellent service.
Highly recommend!

Reply from Oh Hello Clothing
Fantastic choices for bridesmaid dresses!!!

Reply from Oh Hello Clothing
Bought it on Tuesday morning it arrived Wednesday afternoon delivery was super fast and the dress was Devine and looked exactly alike it did on the website 🙌 quality was brilliant and great fit. ❤️

Reply from Oh Hello Clothing
Next day delivery. Amazing quality dresses. Have always bought all of my wedding guest dresses from Oh Hello, they are the best!
The dress I had my eye on in oh hello, Miya Corset A line satin gown, was out of stock so I signed up for restock notification and as soon as I got the message I logged on and bought the dress. It came within three days and was absolutely perfect. I love it. I got so many compliments at my debs I felt like a princess. I will definitely buy again from oh hello.
DO NOT RECOMMEND!!! Terrible customer service, website links break. The sizes are not correct on the website the sizes are all completely wrong. Incorrect information returning from Germany, they will not accept the plastic returns and they are double the price suggested on the website. Not recommended!

Reply from Oh Hello Clothing
Dress arrived with several noticeable pulls in the satin fabric as well as bobbling around the back of the dress. I also ordered a size S but received a size M, and therefore unfortunately have to get the dress altered in a rush. I’ll have to ignore both of these issues as I do not have time to return the dress and re-order a new one for an upcoming event. Shipping is also quite expensive at £6!
Some really lovely occasion dress styles on the website and good replies from customer service, but just a shame about the quality control considering the price - this issue could be resolved if returns were inspected before being resold to other customers.

Reply from Oh Hello Clothing
I ordered 6 dresses for 4 bridesmaids (2 extra style choices) all the way from Canada! The entire time customer care helped me with all of my questions and even let me know that some of the dresses I selected were a different shade of green. Which saved me a ton of time and money! After we received the dresses and my girls chose their favorites (all dresses were true to size and looked amazing) I was able to do the return process with little to no stress! A lot of reviews mention it being difficult internationally…. I just followed the instructions and everything went very smoothly. It was a little bit expensive to mail but with a big order it was worth it! Customer care truly made this experience a 10/10 when I was nervous about ordering online. I would recommend to all of my friends :)

Reply from Oh Hello Clothing
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.