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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, noting that items often exceed expectations and look exactly as pictured. Many consumers highlight the excellent delivery service, frequently mentioning fast shipping and prompt arrival of their orders. People are also very satisfied with the overall service, describing it as awesome and efficient. However, some customers also noted issues with their orders, including instances of incomplete deliveries or products not arriving as expected. A few people experienced problems with double orders or delays in receiving their items, with some reporting a lack of communication regarding shipping status.

What people talk about most

Product

Clients share positive opinions on product quality and design. Many reviewers praise the professional... See more

Order

People report ambiguous experiences with order. While some customers praise fast delivery, receiving orders... See more

Quality

Customers had positive experiences with quality. Many reviewers praise the high quality of the items, noting... See more

Delivery service

Customers consistently note positive experiences with delivery service. Many reviewers praise the fast... See more

Based on these reviews

Rated 5 out of 5 stars

Love the company! I have made about 4 different orders from them so far all but 1 were flawless. The 1 time i had an issue customer service was on the ball and fixed the issue as fast as possible. Hon... See more

Rated 5 out of 5 stars

I love how they reached out to me quickly after I had a question which they answered and then they reached out to me to keep me informed of a delay in shipping and then put tracking on it for me even... See more

Rated 5 out of 5 stars

Accidentally double ordered. Instead of sending me 2 items they actually reached out before hand and arranged a refund for me. Top notch service. Looking forward to receiving my product and will certa... See more

Rated 5 out of 5 stars

Ordered twice from this place, first time arrived in good time and good quality- even got a little freebie thrown in (one of their cheaper products) Second time I ordered the page got stuck on lo... See more

Rated 1 out of 5 stars

I was overcharged by more than 50%, contacted the company immediately after placing the order with proof that I was overcharged. I requested a refund and the order to be canceled. Company responded,... See more

Rated 1 out of 5 stars

It’s been well over a month and I still haven’t received my order, and have gotten no communication on where it’s at or even if it was shipped. Definitely not a happy customer

Rated 5 out of 5 stars

Very nice high quality items that actually look exactly like they do in the photos. Even got a freebie item thrown in! The gentleman that runs the company is very polite and professional, respond... See more

Rated 5 out of 5 stars

You guys are awesome 👏 and enough cant be said about the quality and elegance of not only the service but how dope🔥 your products are and im thankful my friends!!! God blessings

Rated 5 out of 5 stars

Slight issue with order but all resolved all in all a excellent service. The team also threw in a few extra little goodies as a apology, what a nice little touch. Thank you

Rated 5 out of 5 stars

From start to finish the customer support and communication was great. We got the delivery we needed on the day we needed it. They pulled out all the stops and went above and beyond. Thank you very mu... See more

Rated 5 out of 5 stars

The board was awesome! Great lines just enough for my use! Very well constructed. Will be ordering another board on the future !

Rated 5 out of 5 stars

This is my 5th time ordering from here and I have never had a problem. The communication from these guys is spot on.

Rated 5 out of 5 stars

Came as described, unfortunately i’ve lost the straw and card but that’s my own fault. The key is a little chunky for my taste but it’s very useful.

Rated 5 out of 5 stars

I love the material of the board, more flexible and durable than I had initially thought it would be!

Rated 5 out of 5 stars

The whole experience was really easy. Product had a really far travel and it actually arrived pretty quick.

Rated 2 out of 5 stars

My order was incomplete. I did not receive the metal straw. Can you please send a couple for the inconvenienced please?

Rated 3 out of 5 stars

Well I paid for the option that gave tracking and I haven’t received anything that resembles that number, if it’s because it hasn’t moved yet that still bothers me as I made that order on th 24th and... See more

Rated 3 out of 5 stars

It’s been over a month since I put in my order and I have yet to receive my package don’t know whether it’s because I live in the states and it takes longer but yet to receive anything

Rated 5 out of 5 stars

Really good seller. Quality product is actually beautiful. Good communication, would definitely recommend AAAA++++

Rated 5 out of 5 stars

Shipping took a bit but that's normal being in Alaska. Overall phenomenal products, definitely getting more & letting friends know.

Rated 5 out of 5 stars

Amazing quality. I've just received my board all the way from Canada and i kid you not it has arrived faster than i expected. Less than two weeks. The product itself is professionally crafted and desi... See more

Rated 5 out of 5 stars

Wonderful product, the right size for travel. I had a nice little cloth bag to slip everything into on hand. Love the setup, well made and shipping was fast. 10/10


Company details

  1. Adult Entertainment Store

Written by the company

Please contact me on +447506180959 to sort any order issues out before leaving a poor review, preferably through whattsapp or call, I will resolve your order issues promptly. OG Snuff is one of the worlds leading brands and pushing forces in the current market for snuff tobacco products, we aim to provide the best quality products, at the best price for our customer base. We have a small team, with a big dream, easily contactable and always happy to help.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

191 reviews

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Hasn’t replied to negative reviews

How this company uses Trustpilot

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Rated 5 out of 5 stars

no order but was resolved

Missed my order originally but did resolve
The problem order came quick after getting in contact and added in some free stuff

2 August 2024
OG Snuff logo

Reply from OG Snuff

Hey, This one was resolved and the order was resent.

Rated 1 out of 5 stars

not received

i have not received my package after nearly 3 weeks

26 June 2024
OG Snuff logo

Reply from OG Snuff

Hello, Please could you reply to our email so we can address your issue please? Kind regards, Henry

Rated 4 out of 5 stars

Great orders

I made an order that takes long to receive but the owner propose me to make a resend and was very nice

11 June 2024
OG Snuff logo

Reply from OG Snuff

No worries, we are always here to help with any orders.

Rated 4 out of 5 stars

My new favorite cutting tray :)

Great product, a few minor design issues like no lip to keep powder from falling off (but nothing unexpected, the pictures and description were perfect). Absolutely love the color and image, and it works how I need it to. Would definitely purchase from this brand again in the future, especially if they come out with something similar with a lip and a bottom to the card slot.

19 April 2024
OG Snuff logo

Reply from OG Snuff

Thank you for your review, your product feedback is very appretiated, I'm currently working on such a product. :)

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