OG KicksReviews 

854
TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 592 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the excellent service, highlighting the quick dispatch and delivery of products, often arriving within a few days or even the next day. Many people appreciate the competitive and often lowest prices found online, along with the high quality and authenticity of the products received. Reviewers also commend the smooth ordering process, good communication, and well-packaged items, leading to a hassle-free experience. However, some customers reported issues with orders being canceled without explanation, or experiencing delays and a lack of tracking updates. A few other people also felt that the pricing could be inconsistent for different sizes of the same product, and there were isolated instances of receiving incorrect sizes or damaged packaging.

What people talk about most

Product

Users describe positive interactions with product, frequently highlighting the authenticity, quality, and... See more

Delivery service

Consumers generally report positive experiences with delivery service, frequently highlighting fast and... See more

Order

People report positive experiences with order, highlighting the ease of the ordering process and swift... See more

Price

Clients share positive opinions on price, with many reviewers finding products at great prices and... See more

Service

Reviewers mention positive feedback about service, consistently praising its efficiency and speed. Customers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Ordered Nike trainers after seeing good price online. Very impressed with the service as trainers were dispatched quickly and delivered within a few days. Excellent trainers - just what I wanted so wi... See more

Rated 5 out of 5 stars

Unbelievable service from start to finish. I some how managed to click the wrong size and placed the order but then when I realised, I emailed straight away and they was so quick to get back to m... See more

Rated 5 out of 5 stars

Quick delivery but what impressed me more was that an actual human responds super quick to emails and concerns. There was a query with a refund from my first order and even though it took a few em... See more

Company replied

Rated 5 out of 5 stars

I wrote to the team at OG Kicks after purchase to explain that my 10% code did not go through. They immediately deducted the 10% and adjusted the purchase price. They responded the very same day. Th... See more

Company replied


Company details

  1. Shoe Store
  2. Clothing Store
  3. Fashion Accessories Store
  4. Streetwear Store

Written by the company

Established in 2016, OG Kicks is an independent online and retail store with a community vibe. Visit us on Carnaby Street, Soho, London to discover sought-after sold-out footwear alongside authentic pre-owned kicks, and a personalised and welcoming shopping experience. Or check out our online store for the best prices around plus quick delivery. We stock everything from the latest Nike P-6000's to the iconic Dunks. Every single one of our products has been checked by an experienced team of experts so we can guarantee the real deal by the time they hit our shelves. Have any questions? Please email us on team@ogkicks.uk and we'll be happy to help!


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

854 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 82% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(854)

573 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Amazing

Amazing. Loved here trainers for my grandson. Great price

25 March 2026
OG Kicks logo

Reply from OG Kicks

Great to hear. Hope your grandson loves his new trainers.

Rated 5 out of 5 stars

Excellent fast delivery

Excellent fast delivery, no hassle website, easy to navigate, even an option to pay with PayPal credit 👍🏽

8 April 2026
Unprompted review
OG Kicks logo

Reply from OG Kicks

Thanks for trusting us with your order David. Thank for the review too.

Rated 1 out of 5 stars

Wrong size in box

Ordered a size 6 trainers for my granddaughters birthday. On opening them and trying them on they were only a size 4, so very disappointed with this company as the box said a size 6 too!

12 April 2026
Unprompted review
OG Kicks logo

Reply from OG Kicks

We’re really sorry to hear about your experience, especially as this was for a special occasion. That must have been very disappointing.

It’s clear there was a mix-up with the sizing despite the box being labelled correctly, and we sincerely apologise for this error. This isn’t the standard we aim to provide.

We have just sent you an email so we can resolve this quickly.
Thank you for bringing this to our attention.

Rated 5 out of 5 stars

Exactly what I ordered

Exactly what I ordered, very quick delivery and decent price. Highly recommend!

7 April 2026
Unprompted review
OG Kicks logo

Reply from OG Kicks

Thanks for the support Hugh. We’re pleased it arrived quickly and safely.

Rated 5 out of 5 stars

Great selection of trainers

Great selection of trainers, I went for the p6000’s OG were the cheapest on the market for the colours I wanted. Fast delivery and great service

15 April 2026
Unprompted review
OG Kicks logo

Reply from OG Kicks

Really appreciate you taking the time to leave this — glad everything met expectations.

Rated 5 out of 5 stars

Seemless from start to finish

Had a pair of trainers that had all but sold out elsewhere. Great price, delivered 24hour tracked even though the order was placed over the bank holiday

9 April 2026
Unprompted review
OG Kicks logo

Reply from OG Kicks

Thanks for the review Dale. We aim to offer hard to find trainers and are pleased we could help out.

Rated 5 out of 5 stars

It was my first time buying something…

It was my first time buying something like that, I take time to buy something, they help me to choose one clothes

8 April 2026
Unprompted review
OG Kicks logo

Reply from OG Kicks

Great to hear the service and product both delivered. Hope to see you again sometime.

Rated 5 out of 5 stars

Kicks Away

Great place to buy trainers

Quicker Delivery
And amazing prices

10 April 2026
Unprompted review
OG Kicks logo

Reply from OG Kicks

Thank you for the recommendation — we appreciate it.

Rated 5 out of 5 stars

Excellent service

Excellent service! I ordered some trainers that’s I wanted for a while but always sold out! I was a little unsure at first as I’d never ordered or heard of this site before but seen the trainers available here & in the sale. They were dispatched the same day by Royal Mail tracked 24 and arrived the following day. Delivery was also free! The whole process was so easy & I’ll definitely be ordering from here again.

2 April 2026
Unprompted review
OG Kicks logo

Reply from OG Kicks

Thanks for trusting is with your order. We aim to offer hard to find trainers and have been around for 8 years now. We hope to see you again soon.

Rated 2 out of 5 stars

The young man who served us was quite…

The young man who served us was quite rude. We were shopping for my teenage daughter, and he gave the impression that it was a chore to serve us. I’m not sure if he thought we wouldn’t buy anything, but that’s no excuse. We came away with 1 pair and ended up buying another 2 pairs elsewhere.

3 April 2026
Unprompted review
OG Kicks logo

Reply from OG Kicks

We’re truly sorry to hear about your experience — this isn’t the standard we hold ourselves to.

We appreciate your feedback and would like to look into this further. Could you please email team@ogkicks.uk with any further information so that we can address this internally, and make things right for you.

Thank you.

Rated 5 out of 5 stars

First time using this site

First time using this site, yo be honest had never heard of the company before. My son wanted ASICS trainers and hadn’t seen a particular pair anywhere else. I thought they were very pricey. Found it strange that changing size from say a 9 to a 10 ( men’s size ) price changed. Could see if it was a junior size to adult but anyway the process and delivery was smooth and my son was delighted.

29 March 2026
Unprompted review
OG Kicks logo

Reply from OG Kicks

Thanks for taking the time to give us your feedback and for trusting us with your order. We've been trading for 8 years now. Many of our trainers are sought-after pairs that you cannot find elsewhere which is one of the reasons people love us.

We aim to offer a full range of sizes whenever possible. The difference in price depends on where we have managed to source the item from. I hope that explains things for you and that we will see you back again sometime.

Rated 1 out of 5 stars

Display trainer

They literally got the box, took a new trainer out and put a display in, when quizzed they said that’s what they do, even noticed a scuff mark on it, spent £300 kinda poor service, could of not done all that

1 April 2026
Unprompted review
OG Kicks logo

Reply from OG Kicks

Thank you for bringing this to our attention, and we're really sorry to hear about your experience. We completely understand how disappointing this must be.

This is not the standard of service we aim to provide, and we sincerely apologise that you were given a display shoe with a mark. We have sent you an email and look forward to hearing from you.

Rated 5 out of 5 stars

Really happy with my trainers

Really happy with my trainers! Everything ran smoothly from order to delivery!
Thanks guys

8 April 2026
Unprompted review
OG Kicks logo

Reply from OG Kicks

Thanks for trusting us. Enjoy your trainers!

Rated 5 out of 5 stars

Excellent service as always and the…

Excellent service as always and the shoes are impeccable think this is my 4th or 5th purchase now 😂 love this place

1 April 2026
Unprompted review
OG Kicks logo

Reply from OG Kicks

That's what we like to hear. Thanks so much for your continued support.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look