ogbongeh.com Reviews 119

Website was easy to navigate.
My order was packaged very well and delivered very quickly.
All my items were in good condition and I even received a free gift and a thank you note.
I will definitely be shopping on their website again and again
I recommend whole heartedly.

Ordered and came the next day, very well packaged as it was a fragile item and sent an extra can of beer with a little message saying thank you for the order. Would definitely recommend! Great service.

Excellent Customer Service, Perfect Products, and Timely delivery. I am pleased.

First time ordering from this site.. Prompt delivery very good communication and very fresh, neat and nice products.. and thanks for the complimentary gift well appreciated.

I've always been sceptical about buying food items online. I always like seeing what I'm paying for, but Ogbonge surprised me. I got the freshest food items since I arrived UK. They're the best. I don't wish to try other shops. I have arrived finally.

Very happy with Ogbongeh. Excellent customer service, no complaints. Thank you.

Brilliant service! Got my delivery in 1 day. Even had a lovely surprise gift in it. Thank you so much!

Fulfilled and delivered order within a couple of days :) really happy with the service and quality of items

I ordered Fresh Goat meat and Smoked turkey. It arrived in Wisbech Cambridgeshire so fresh and well packaged and sealed. Ice pack still in it. Very impressed with them. We live so far from anywhere but we can now access local food by post with 3-4 day. I ordered it on Monday and it arrived Wednesday morning.

Thank you so much to this wonderful company! I have a friend who was raised in Zimbabwe and said that she has a fond memory of the bottle pop that she would get whilst travelling around the continent. Specifically the “bright Orange Fanta”. She’s been desperate to go back but I can finally bring her a little taste of home. Thank you, it was ordered on Monday and delivered by Tuesday (the following day) very impressed!

Fast delivery and even cheaper compared to other African online shop.
I love the meat, just like home.
I would love them to have fish like mackerel, croacker and tilapia.
Thanks

I ordered stuff on the 3rd of October and I just got my delivery today and I am super satisfied with what I got, you have gained a customer, thank you for a wonderful service will definitely tell people about your service.

Wow I got my order and packed perfect. Chicken still frozen. I will definitely recommend you to others. Job well done

The express delivery price initially put me off as I thought £13 was excessive, but after the food was delivered the next day and very fresh, I understood. The ata rodo was very fresh, and everything was as I expected. I've never tried online Nigerian food brands before this, but I'm very glad I gave Obongeh a try. Good prices and great products.

I got my order as expected from the standard delivery I opted for. Items were neatly packaged and I got a complimentary drink. Thanks will shop again and do keep up the good work.

Evidently packed with love and care. Great experience no complaints, my frozen items weren’t even melted when they arrived and I live far up north.

I ordered on Monday and to my surprise, I got my packages the next day. Delivery was so fast and all orders were well packed, I also got a complementary drink. I will recommend and keep patronising you.

I ordered from the store on Thursday. I was very sceptical as I had heard a lot of horror stories but I decided to try this one out. The items arrived today all nicely packed. I have one slight complaint and that is that one pack of the vegetables looks wilted compared to the others. Other than that, I am impressed with how the items were carefully packaged to ensure that they were not damaged in transit. I will likely order again.

It was my first time of using the service having just moved to a little market town with no nearby African store. I had just been disappointed with a similar online African grocery store and was therefore skeptical. I decided to order a few items just under £100 for a test. I ordered on Thursday, close to midnight and received my order well packaged on Tuesday with a complimentary drink. I was very impressed to say the least and will be using the service again.

When the order I placed arrived and I opened the box I discovered that the plastic bottle of Palm Oil had leaked all over the contents. I immediately contacted Customer Service and was told to email pictures and someone would contact me. I did this and received an email back apologising and saying it probably happened during transit and they would look into it. They asked, as a valued customer what action I thought would remediate this. I replied that the ball was in their court. I sent a reply reiterating the mess I was facing trying to clean and salvage what I could. I later send pictures of the items I had cleaned along with a picture of the Palm Oil bottle that was cracked across the bottom, which is where it had leaked from. I pointed out that the bottle had been placed at the bottom of the box with no packaging around it. I suggested that some kind of refund would be in order. I waited to hear from them and eventually got an email at 11pm apologising again and offering me half of the cost of the Palm Oil. I immediately replied that I found this unacceptable because apart from the time it has taken me to clean up the mess, one item could not be washed any more because it was in a cardboard container, which I had discarded and put the contents into another container, the plastic Palm Oil bottle was cracked and may have pieces of plastic inside. How could I possibly use it? I'm still awaiting a reply and eventually sent them an email at 20.36 the following evening, saying it was obvious to me that they had no intention of coming to a resolution and I would not be shopping with them again.