Officiallunalamps Reviews 3

TrustScore 3 out of 5

2.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details


Contact info

2.8

Average

TrustScore 3 out of 5

3 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Lesson learned :(

Like others have said, I ordered a lamp for Christmas and it never arrived. Now their website is closed! Just terrible how people can do this to other people. Not only did they take my money, but they also disappointed my daughters, who had been looking forward to their lamp form Santa.
Hard to spot the fake companies these days. Not great for small businesses who I will be less trusting of in the future.
Shame on them. Hope Karma bites the ‘officiallunalamps’ in the bum!

5 April 2022
Unprompted review
Rated 1 out of 5 stars

DO NOT PART WITH YOUR CASH!

DO NOT PART WITH YOUR CASH. I ordered a lamp for delivery before Xmas but it never arrived. I have emailed the company on 3 different email addresses, 2 of them were undeliverable. I have still not received the lamp 3 weeks later and my emails have not been replied to and i have not had my money back.
This company is registered with companies house under the name Luna Lamps UK Ltd, I checked the official address and its the same as the one listed under their privacy policy on their website. This company was dissolved on 16th November 2021. I have reported them to Action Fraud.

7 January 2022
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look