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Rated 1 out of 5 stars

Thought this company were great, last minute order - pricey but would have been worth it. However did not inform me when they couldn’t provide what I ordered (well the most expensive part of my order)... See more

Rated 1 out of 5 stars

Delivery was ordered for lunchtime who delivers at 10:30 in the morning for lunch ?Food was left outside for 2 hours. Sent an email to complain no response no apology nothing. will not be using them... See more

Company replied

Rated 2 out of 5 stars

Delivery 4h before request.I Sandwiches were ok but tart platter very poor, fruit hardly touch as it has been sitting in the office for 4h. They charged me twice but that was resolved , we agreed on... See more

Rated 2 out of 5 stars

Beakfast order on Tuesday 28th January was late. I specified 0730 delivery time on the "notes" section of the online ordering form, which was not picked up by either the driver or the office. It a... See more

Company replied

Company details

  1. Online Food Ordering Service
  2. Caterer

Information provided by various external sources

Order sandwich platters, handcrafted salads, snacks and more for delivery to office meetings, working lunches and corporate events.


Contact info

1.4

Bad

TrustScore 1.5 out of 5

266 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

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Rated 4 out of 5 stars

It would be really good if there wasn't…

It would be really good if there wasn't so much plastic

24 January 2020
Unprompted review
OfficeServe logo

Reply from OfficeServe

Hi there and thanks for the feedback. You'll be glad to know we're researching the best available non plastic packaging options so we can make a switch to bio degradable platters. Currently we're struggling to find options that will work well for our salads and keep the sandwiches fresh. In case you didn't know however the platters are 100% recyclable.

All the best,
OfficeServe

Rated 5 out of 5 stars

so good to be able to order day before

so good to be able to order day before, arrived on time and fresh and tasty, good selection of options offered

14 January 2020
Unprompted review
OfficeServe logo

Reply from OfficeServe

Hi Karen, thank you so much and glad you enjoyed the food!

Rated 4 out of 5 stars

Overall the experience was good but…

Overall the experience was good but they were late than I arranged

30 December 2019
Unprompted review
OfficeServe logo

Reply from OfficeServe

Hi Adam, thank you for the feedback and apologies if we were a little late on this occasion. I'll send you an email to follow up on this.

Best wishes,
OfficeServe

Rated 5 out of 5 stars

Quality food and reliable service

Although the last delivery day was the 24th of Dec they’ve made and delivered the food on the 26th of December when I needed them. Not only that but the customer adviser was prompt and helpful over the emails to give us the best solution. Food was really good aswell. Amazing service.

27 December 2019
Unprompted review
Rated 4 out of 5 stars

Great Sandwiches

Lovely variety, very pleased with the service, Sandwiches were fresh and delivered on time.

20 December 2019
Unprompted review
Rated 5 out of 5 stars

Great service great food

OfficeServe arranged a bespoke 'packed lunch' for a corporate event we recently had. The variety and quality of food looked and tasted fantastic. They tried to accommodate all of our dietary requirements and amended some of the dishes to help. Delivery was prompt and the whole process was easy from start to finish.

20 December 2019
Unprompted review
Rated 5 out of 5 stars

Service was immaculate

Service was immaculate - I am super pleased with the way everything was handled. Food portions are good in size, desserts are very nice and big as well, all in all - very happy we used OfficeServe and will use them again in the future for all sorts of office events.

20 December 2019
Unprompted review
OfficeServe logo

Reply from OfficeServe

Thank you Martina, so glad the team enjoyed the food!

Rated 5 out of 5 stars

OfficeServe - Fresh sandwiches

First time we have used this company, we ordered due to the Halal range of fresh sandwiches, tasty and well presented. The website had excellent information, Allegens, Nutrients and good descriptions. The packages once delivered also had clear labells and ingredients to demonstrate the above. Easy to use website. Would use the company again.

12 December 2019
Unprompted review
Rated 2 out of 5 stars

Not using again

Arrived on time and sandwiches were fine but the tray bake cake platter was very small and looked horrible, hardly any got eaten. Not great customer service when I complained about this issue either.

10 December 2019
Unprompted review
OfficeServe logo

Reply from OfficeServe

Hi Dale, I apologies again that you didn't like the look of the Tray bake platter.
We provide multiple pictures on the website and even offered to refund the cost of these off a future order for you. It's a shame that only a full refund will satisfy you even though you confirmed nothing was actually wrong with the food.

Rated 5 out of 5 stars

Exactly what we wanted!

I hadn't ordered from OfficeServe before but needed catering for a business lunch of 12 people. I found OfficeServe on google and the reviews were great and the food options were exactly what we wanted. I placed the order and selected the date and 2 hour time slot (9am-11am), the food arrived at 10:15am and was nice and chilled.
Everyone commented on how nice the food was so all in all a great experience. Well done OfficeServe, I will be using you again and would recommend to others.
Thank you!

9 December 2019
Unprompted review
Rated 5 out of 5 stars

Always great fresh food the wraps were…

Always great fresh food the wraps were lovely and the cakes delicious.

Our favourite element though is always the comprehensive ingredient list on each platter as we have several members of the team with specific dietary requirements and intolerances and this makes a massive difference

5 December 2019
Unprompted review
OfficeServe logo

Reply from OfficeServe

We're so happy you enjoy the service Julie, thanks for the feedback!

Rated 5 out of 5 stars

Great help in resolving a potential problem.

As our usual in-house catering service were unable to provide a buffet lunch I had to organise a replacement at fairly short notice and did an online search. I came across" Office Serve" and found it very easy to open an account and place an order, there was a slight problem with making the payment but a phone conversation with a helpful staff member soon resolved that. On the day of the meeting the food order was delivered on time and very well packaged. The food provided was of excellent quality and much appreciated by everyone.
I would certainly place an order again in the future if the need arises.

22 November 2019
Unprompted review

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