Aaron was so helpful in resizing my photos and working with me to get the photos sent in and printed out thank you so much. If you need help with a specific project I would for sure recommend him.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Disgusting rip-off company who use misleading images on the website. I purchased the Complete Harmony Light Desk and Bookcase Pack - Sonoma Light Oak Product code: 439112 that clearly has a picture sh... See more
Company replied
Ordered 'Vinsetto Massage Recliner Ergonomic Gaming Heated Home Office Padded Velvet-Feel Fabric & Swivel Base Office Chair - Grey' on a Sunday night and it turned up on the next Tuesday. Can't faul... See more
I bought genuine Epson printer inks online for in-store collection. Nice and easy website and collection process. I took advantage of a 15% online discount which actually matched another high street s... See more
Company replied
Company details
- Office Supply Store
- Computer Store
- Data Destruction Equipment Store
- Office Furniture Store
- Prints and Signs Store
- Stationery Store
Information provided by various external sources
Office Supplies, Stationery, Furniture, Print Services, Business Technology, Paper, Filing, Folders, Ink, Toner, DHL, Mail & Ship. Huge brands at great prices. (Some stores include Card Factory & kikki k stationery – see our website for details)
Contact info
United Kingdom
- help@officeoutlet.com
- officeoutlet.com
Excellent service. Happy to use again
I used to get my stationery from Viking Direct but gave up after endless packages delivered by Yodel were always damaged. Found Office Outlet and gave them a try. Very quick service, well packaged and delivered by DHL. Hurrah - no damaged goods!
15 March 2019
Unprompted review
Reply from Office Outlet
Hi!
I am delighted to hear you chose to shop with us and you are happy with the service you received!
Kind Regards
Marium
Customer service team
The member of staff was very helpful
The member of staff when finding out the item required was out of stock quickly ordered the item and it was delivered within a day.
15 March 2019
Unprompted review
Reply from Office Outlet
Hi Peter!
Its fantastic to hear your issue was dealt with immediately and you received your product within a day!
Kind Regards
Marium
Customer service team
Easy to order online
Easy to order online. Friendly staff although it took a while to work out my discount at the till, even so -a great price.
15 March 2019
Unprompted review
Reply from Office Outlet
Hi Steve!
Thank you for your great review! I am happy to hear you found our website easy to use.
Kind Regards
Marium
Customer service team
Very sturdy strong items
15 March 2019
Unprompted review
Reply from Office Outlet
Hi John!
Its fantastic to hear you were happy with your items!
Kind Regards
Marium
Customer service team
Very helpful
15 March 2019
Unprompted review
Reply from Office Outlet
Hi Eric!
Thank you for your 5* review!
Kind Regards
Marium
Customer service team
Excellent service
Excellent service, very obliging staff nothing a problem.
Recommend with no reservation
15 March 2019
Unprompted review
Reply from Office Outlet
Hi Brian!
Its great to see you received excellent service!
Kind Regards
Marium
Customer service team
Excellent service
Excellent service, both in store and delivery process.
15 March 2019
Unprompted review
Reply from Office Outlet
Good Afternoon Kenneth,
Fantastic news you received Excellent service.Thank you for the 5*.
Kind Regards
Misbah
Customer service team
Excellent service in Cambridge store
Excellent service in Cambridge store, and very efficient home delivery. Thank you.
15 March 2019
Unprompted review
Reply from Office Outlet
Good Afternoon John,
Great job well done Cambridge, I am very pleased to hear that the store delivered excellent service for you.
Kind Regards
Misbah
Customer service team
Fantastic service very fast…
Fantastic service very fast delivery,definitely recommend them.
15 March 2019
Unprompted review
Reply from Office Outlet
Good Afternoon Vera,
I am pleased to hear you received a speedy delivery.Thank you for the 5*.Thank you for the recommendation.
Kind Regards
Misbah
Customer service team
Great price and superfast free delivery
Really good price for printer paper as it was on an offer just at the time when we needed it. The added bonus of free next day delivery, which actually arrived the next day too was great. Communications are great as we had both texts and emails to say the order was on its way and a little surprise inside one of the boxes, which I will keep as a surprise for others! Will definitely be using Office Outlet again.
15 March 2019
Unprompted review
Reply from Office Outlet
Good Afternoon Tina,
Great feedback thank you for shopping with us we are glad to be at your service.
Kind regards
Misbah
Customer service team
Easy website to navigate
Easy website to navigate and reserve for collection at local store
15 March 2019
Unprompted review
Reply from Office Outlet
Good Afternoon,
Thank you for the 5*.I am pleased to hear the website was easy to navigate.
Kind Regards
Misbah
Customer service team
The person who collected the goods I…
The person who collected the goods I came to pick up was very friendly and pleasant. The team leader much less so.
15 March 2019
Unprompted review
Reply from Office Outlet
Good afternoon Johnathan,
Thank you for taking the time to feedback to us regarding your instore experience. I am glad to hear that on the whole it was a pleasurable one and apologise for the team leader. I can assure you that this feedback has gone back to him and the store manager .
Kind regards
Maria
Customer service team.
Excellent service and very helpful with…
Excellent service and very helpful with my choice of purchase
15 March 2019
Unprompted review
Reply from Office Outlet
Good Afternoon,
Excellent!!!Thank you for the 5* and feedback.
Kind Regards
Misbah
Customer service team
Excellent value
Excellent value, speedy delivery and even a complimentary bag of Haribo, we will be definitely shopping with Office Outlet again
15 March 2019
Unprompted review
Reply from Office Outlet
Good Morning,
I am very pleased to read this. Thank you for the 5*.We look forward to your next shop.
Kind Regards
Misbah
Customer service team
Good service.
15 March 2019
Unprompted review
Reply from Office Outlet
Good Morning,
Thank you for the 5* and review.
Kind Regards
Misbah
Customer service team
Slick
Slick process and great follow up by store to inform me that the item was available for collection
15 March 2019
Unprompted review
Reply from Office Outlet
Good Morning Alan,
Many thanks for the 5* review. I am really pleased to read your review this morning.
Kind Regards
Misbah
Customer service team
Never again
I have bought my item from your website where the option of click and collect with 15% discount in place. I choose to reserve the item and pay in store. My email confirmation arrived with a bill to pay of £17.00.
When I went to collect the item the staff could not believe why the item was £17.00 and at the time of collection they could not apply the discount. The manager then said my option was to click and collect with purchase online only, in this why was I offered the option to pay in store. So I had to book the item and pay for it online and come back to the store for the exact same thing.
15 March 2019
Unprompted review
Reply from Office Outlet
Good afternoon,
Thank you for feeding back to us on your recent store experience. We have escalated this up to the regional manager who will take the necessary steps to ensure the team are re trained on the procedures regarding the Click and collect/reserve. I do hope that this does not deter you from shopping with us again as this was a genuine mistake .
Kind regards
Maria
Customer service team
Reply from Office Outlet
Good Morning Jo,
Man thanks for the 5*and feedback.
Kind Regards
Misbah
Customer service team
To receive my order in under 24 hours…
To receive my order in under 24 hours was excellent service
14 March 2019
Unprompted review
Reply from Office Outlet
Good Morning Nicola,
Thank you for the 5* review.I am pleased to know you received your goods within 24 hours.
Kind Regards
Misbah
Customer service team
Printer good for me
14 March 2019
Unprompted review
Reply from Office Outlet
Good Morning Kevin,
I am pleased to hear the printer served you well.Thank you for the 5*.
Kind Regards
Misbah
Customer service team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.