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Company details

  1. Computer and Accessories Store

Information provided by various external sources

We sell and supply office products at equipments and technologies at competitive price. Price Promise. If you find a lower price on an identical stocked item, we will beat it by 15% on Stationery and 7% on It products. Discount coupons are available on...


Contact info

2.0

Poor

TrustScore 2 out of 5

11 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Ordered 13th Feb and website said order…

Ordered 13th Feb and website said order would be shipped the same day. Nothing so far and a poor response from them which matches the comment below that they will check with the warehouse and get back to me. Big red flag with reply and clearly is not a legitimate business and will now need to get a dispute lodged with my bank for a refund .

13 February 2026
Unprompted review
Rated 1 out of 5 stars

Is there even a shop?

Is there even a shop?

Ordered 12 Feb. Queried 16 Feb why hadn't been sent yet. Replied 19 Feb "I will check this with the warehouse team and get back to you once I have an update from them".

Luckily had paid via Paypal so was able to get a refund there.

12 February 2026
Unprompted review
Rated 1 out of 5 stars

Terrible (aka Northern Hospitality)

Appears to also be trading with/as Northern Hospitality, out of Tauranga.

Terrible customer service.

Order not progressed. Emails ignored. Answered a call finally and they discussed with warehouse team where order was. Then told me it would be shipped next day and I would receive tracking info... 10 days later nothing.
Another call, another assurance it had been shipped. Still no tracking. We shall see if it ever arrives.

10 November 2025
Unprompted review
Rated 1 out of 5 stars

Scammers

Useless, No customer service, no communication.
Scam site, took the money, no goods.
Do not buy from these scammers!!!!

28 October 2025
Unprompted review
Rated 1 out of 5 stars

Poor Customer Service

Terrible customer care basically none exist. No ones answer their phone nor reply to emails. Placed order 3 weeks on a product and still waiting. I have asked to cancel my order for this reason but nothing has happened. I would not recommend purchasing here, imaging having to chase them down for a faulty product??!! I am staying away from this place for sure.

19 December 2022
Unprompted review
Rated 5 out of 5 stars

Great customer service

Office Connect is a responsible company with great customer service. They do care about their customers. Their products are very affordable and competitive in price. I highly recommend it to anyone. Thanks.

5 August 2020
Unprompted review

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