Office Boffins Reviews 

370
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 178 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the products for their excellent quality, comfort, and sturdiness, often finding them to be great value and easy to assemble. The ordering process is consistently described as easy and straightforward, with many appreciating the wide selection available. People also highlight the delivery service, noting its speed and efficiency, with many items arriving quickly, often the next day. The overall service, including handling queries, is also commended. However, some customers also noted issues with delivery, including delays, packages being left in inconvenient places, or even delivered to incorrect addresses. A few other people also felt that some products arrived damaged or with missing components, or did not match the website's description.

What people talk about most

Product

Customers had positive experiences with product quality, often describing items as excellent, sturdy, and... See more

Delivery service

Consumers find delivery service to be positive, with many reviewers praising the fast and efficient delivery,... See more

Quality

Users describe positive interactions with quality, with many reviewers expressing satisfaction with the... See more

Order

People report positive experiences with the ordering process, often highlighting its ease and efficiency from... See more

Service

Reviewers mention positive feedback about service, with many praising the great service from order to... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I bought a chair years ago, 2023. A few months back, somebody had transported it into storage and lost all the screws. I have it back and contacted Emily yesterday afternoon. This morning I... See more

Company replied

Rated 5 out of 5 stars

The customer service I received from Harri at Office Boffins in everything you could hope for. I had a complicated return situation and he made me feel reassured that he’d help rather than hold it aga... See more

Company replied

Rated 5 out of 5 stars

Had a look online at various desks, chairs etc and decided that Office Boffins had exactly what I was after. Didn't want anything fancy although they also do fancy if that's what you want. Chose... See more

Company replied

Rated 5 out of 5 stars

Comfortable chair. Assembly instructions are primarily in diagram form and positioning of washers is not obvious. There is leeway with the securing of the seat to the back position, though it's not ob... See more

Company replied


Company details

  1. Office Furniture Store

About Office Boffins

Written by the company

Office Boffins

A big HELLO from all of the team at Office Boffins. In busy organisations, we know that office space is constantly evolving. Here at Office Boffins we can help with office furniture that supports the way you work. Office Boffins is hands down, your No.1 place to buy office furniture online. With over a million products available, we have everything you need at competitive prices. From Offices to Schools, Bedrooms to Call Centres We cover all your bases. From office desks and chairs to call centre kit outs, office expansions, renovations and upgrades or even a working from home solution, our knowledgeable team are ready and waiting to help. Call and speak with one of our Boffins to talk through your requirements or use our live chat and we’ll answer your questions in real-time.

Visit Our website Shop Office Chairs Shop Special Offers

Yes, delivery is FREE on all the items we stock.

Free Shipping to UK Mainland

We deliver to the whole of the UK. FREE delivery applies to addresses within UK Mainland, except for a few specific (awkward freight) products delivered to the Highlands of Scotland where a small excess may apply. If there are any issues, we will contact you as soon as any they are flagged up, after your order is placed. If however you would like to talk to us or want some advice regarding delivery before you order, please email our sales team at info@officeboffins.co.uk or call us on 020 3991 1375. Alternatively, you can use our live-chat facility where our customer service are standing by to help with any questions you may have.

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

370 reviews

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Asks customers to review

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Replied to 100% of negative reviews

Typically replies within 48 hours

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4.5

All reviews

(370)

164 reviews in the last 12 months

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Rated 5 out of 5 stars

Very good experience quick delivery

Very good experience quick delivery, quality products

27 March 2026
Office Boffins logo

Reply from Office Boffins

Hello Mark,
We really appreciate the stars awarded to the Ergo operator chairs and the Office Boffins service. We hope your new chairs are keeping your team nice and comfy there.
Thanks Mark for getting in touch with your thoughts.
From the Team Boffin

Rated 5 out of 5 stars

A1 Thank You

Great website, easy to order and very fast delivery. Product received is excellent. Thank you.

31 March 2026
Office Boffins logo

Reply from Office Boffins

Hello Fred,
Thanks for getting in touch! The Delta office chair is a hard worker so you will be well looked after in it. Great to hear its journey to you was smooth!
We wish you may productive times in it.
From Team Boffin

Rated 5 out of 5 stars

Prompt service and delivery

Prompt service and delivery, chair is great for home working, probably would buy more expensive models for the office with adjustable lumbar though.

27 March 2026
Office Boffins logo

Reply from Office Boffins

Hello there,
Great to hear our quick delivery was appreciated and the Ergo operator chair is a great fit for your home office. Thanks for the feedback and we wish you happy sitting in your new chair.
From the Office Boffins team

Rated 5 out of 5 stars

Excellent after sales care

Excellent after sales care.

Purchased a drawer unit late afternoon, and it was delivered first thing the next day.

Unfortunately the item was damaged. I contacted customer service and they responded super quickly, arranging a replacement of the damaged item, which arrived next day.

Understand that these things can happen, and so, it is always a sign of a company's service with how they deal with issues.

19 March 2026
Unprompted review
Office Boffins logo

Reply from Office Boffins

Hello Clint,
All's well that ends well! We're delighted to hear our responsive team get a shout out. They work hard to get things sorted out. Hopefully your office storage is coming in handy there.
Thanks so much for getting in touch Clint. We do appreciate it.
From the Office Boffins team

Rated 5 out of 5 stars

Prompt service quality product

Prompt service, overall quality product, slightly let down by the feet underneath the filing cabinet that are adequate but could have been designed a bit better for ease of use

2 March 2026
Office Boffins logo

Reply from Office Boffins

Hi Clive,
Thanks for letting us know how you got on with your new filing cabinet. Hopefully it's helping you stay organised there.
Happy filing!
From the Office Boffins

Rated 5 out of 5 stars

Arrived on time and very easy to…

Arrived on time and very easy to assemble

25 March 2026
Office Boffins logo

Reply from Office Boffins

Hello Jasmine,
Thanks for the stars awarded to the Essentials mesh chair and the Office Boffins service. We trust your new chair is looking after you well there. We wish you happy sitting in it!
Thanks again!
From Team Boffin

Rated 5 out of 5 stars

good price and excellent delivery…

good price and excellent delivery service

24 March 2026
Office Boffins logo

Reply from Office Boffins

Hello there!
We try to get orders out quickly so our customers can get sitting well asap! Good to hear that has worked well for you. We're so pleased you thought the Ergo Mesh office chair was good value. Hopefully it's keeping you nice and comfortable there.
Thanks for sharing your thoughts!
From the Office Boffins team

Rated 5 out of 5 stars

The chair was easy to assemble and is…

The chair was easy to assemble and is Very comfortable

24 March 2026
Office Boffins logo

Reply from Office Boffins

Hi Graham,
Great to hear you and the Impulse office chair are getting on well. Sounds like a great result! Thanks for letting us know your thoughts.
From Team Boffin

Rated 5 out of 5 stars
Office Boffins logo

Reply from Office Boffins

Hi David,
Great to hear our service was a hit! Our thinking is, the quicker we can get your new office chair out, the quicker you can get sitting comfortably. Great result.
Thanks David for the stars and the comments!
From the Office Boffins team

Rated 5 out of 5 stars

EASY TO ORDER

EASY TO ORDER, EASY TO PAY, BEST PRICE ON THE INTERNET, FAST DELIVERY

16 March 2026
Office Boffins logo

Reply from Office Boffins

Hi there,
We love it when a plan comes together! Great to hear you thought the Office Boffins service was tip top. We trust the Horizon office desk is doing a good job for you there. It's certainly a sturdy little number.
Thanks for taking time to get in touch and tell us what you think. We do appreciate it.
From Team Boffin

Rated 5 out of 5 stars

Great Company

Great Company, service and website, a huge selection with comprehensive details about each chair I viewed making it easy to make the correct choice.
Delivery was equally impressive, providing a great quality product and assembly of the chair very straight forward.

12 March 2026
Office Boffins logo

Reply from Office Boffins

Hi Nicholas,
Sounds like a great success all round! We're delighted with your comments about our service however, best of all is that you are pleased with the Airform office chair. It's so important to be comfortable when we sit for so many hours per day.
Thanks so much for letting us know your thoughts.
From the Office Boffins team

Rated 5 out of 5 stars

Good Quality and Style

Happy with the quality and look of the Filing cabinet. It arrived within the timescale given and was easy to construct.

10 March 2026
Office Boffins logo

Reply from Office Boffins

Hi Lesley,
We are so chuffed the office storage you bought is fitting in well there. Good to hear you found it an easy build too! We hope it's helping keep your home office organised.
Thanks for letting us know how your order went!
From the Office Boffins

Rated 5 out of 5 stars

Very good product.

16 March 2026
Office Boffins logo

Reply from Office Boffins

Hello Robert,
Lovely to see 5 more stars for the Apollo office chair, thank you! We hope it's settling in well to its new workplace.
Thanks for getting in touch Robert.
From the Office Boffins team

Rated 5 out of 5 stars

Very Comfy Chair

Delivered on time easy to assemble and very comfy

12 March 2026
Office Boffins logo

Reply from Office Boffins

Hi Timothy,
Thanks for the stars for the Office Boffins service and the Motion office chair. We hope it's helping to keep you moving as you work and it's making a difference to your workdays.
We really appreciate you letting us know how you got on.
From the Office Boffins team

Rated 5 out of 5 stars

Excellent service

Easy ordering system, fast delivery. Good price. Furniture good quality.

5 March 2026
Office Boffins logo

Reply from Office Boffins

Hello Helen,
Great to hear you were happy with our service and felt like you had value for money too. Hopefully the Horizon storage pedestal is helping you keep your space organised and neat. They are very handy!
Thank you for the feedback. We are so pleased with it.
From the Office Boffins

Rated 5 out of 5 stars

My new chair arrived promptly and in…

My new chair arrived promptly and in good condition. The instructions weren't quite as clear as they could be to assemble, but now that it's all done, it's a comfortable seat. Thanks.

10 March 2026
Office Boffins logo

Reply from Office Boffins

Hi Tina,
Great to hear the Ergo Mesh office chair was a hit! Thanks for the feedback re the instructions too. We'll feed it back to the production team to see how these can be improved. We really appreciate your comments Tina and we wish you happy sitting in your new chair!
From the Office Boffins team

Rated 5 out of 5 stars

Delightful

Great chair, delivered in good time. Next chair we’ll choose the setup option as the box was well heavy, but we got her on her feet and it’s lovely. Thanks, Boffins!

2 March 2026
Office Boffins logo

Reply from Office Boffins

Hello Shannon,
You are very welcome. We appreciate you getting in touch to let us know how your order went. Good to hear the Alpha XL office chair has settled in well to its new workplace. It can be hard starting a new job 😆.
Thanks again Shannon for the message.
From the Office Boffins team

Rated 1 out of 5 stars

Desk came without legs

I placed an urgent order with Office Boffin for an office desk on 24 February 2026. The desk arrived on time, but surprisingly it was delivered without any legs, making it completely unusable.
We contacted Office Boffin several times, and were initially told the missing parts would arrive the next day. It is now 5 March 2026, and we still have not received the desk legs.
This level of service is extremely disappointing and unacceptable. The delay has affected our ability to set up a workspace for a new advisor, and despite multiple follow‑ups, there has been no resolution.
Based on this experience, we will not be using Office Boffin again, and we cannot recommend them to anyone else.

24 February 2026
Unprompted review
Office Boffins logo

Reply from Office Boffins

20th March 2026
Hello,

We’ve made a couple of attempts to locate your order and assist you, but unfortunately we’ve been unable to find any record using the details provided, and we haven’t received any further information from you.

We take feedback very seriously and always aim to resolve any issues as quickly as possible. If you are able to share your order details, we’d genuinely welcome the opportunity to investigate and put things right for you.

In the meantime, as we’re unable to verify this order, we’re unable to take this any further. Please do feel free to get in touch with us directly so we can assist.

Thank you,
The Office Boffins Team

9th March 2026
Good morning,
Just checking in to ask if you could supply more information about your order. We're not able to find it using the information provided here and we'd really like to help clear this up.
Thank you,
The Office Boffins team

Hello there,
We're sorry to see you've had some issues. We're not able to see an order for you on our system with the information provided. Could you please pop us your order number so we can try and find out what's happened?
Thank you so much
The Boffins

Rated 5 out of 5 stars

Excellent kneeling chair

Quick delivery, quality kneeling chair. I also had cause to message their customer service, which was prompt and very helpful. Highly recommend.

6 February 2026
Unprompted review
Office Boffins logo

Reply from Office Boffins

Hi Rob,
Great to hear you were impressed with our service. We try to be on the ball!
Hopefully the kneeling chair is revolutionising your sitting comfort there. They are great for improving posture.
Thanks Rob for your comments and the stars!
From the Office Boffins team

Rated 5 out of 5 stars

Chairs comfortable and of good quality…

Chairs comfortable and of good quality . Ordering straightforward , delivery quick and efficient , communication good at every step . We will be ordering more . thank you

2 March 2026
Office Boffins logo

Reply from Office Boffins

Hello Gail,
Sounds like the Office Boffins service was just what was needed. Thank you! We trust the Taurus stacking chairs are coming in handy there.
Thanks for letting us know how your order went. We do appreciate that.
From Team Boffin

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