OFFDADA Reviews 88

TrustScore 1.5 out of 5

1.6

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Review summary

Created with AI, based on recent reviews

Looking at 43 reviews, most reviewers were let down by their experience overall, primarily due to significant issues with order fulfillment and delivery. Customers frequently reported not receiving their items, with some waiting months for orders or receiving no updates at all. The delivery service was consistently criticized for being slow and unreliable, leading to frustration for some. Additionally, many people experienced a lack of communication, with emails and messages often going unanswered, making it difficult to get information about their purchases. However, some customers also noted that when products did arrive, the quality was often excellent, with items described as next-level, super thick, soft, and well-designed. A few other people also felt that the packaging was clean and minimal, contributing to a premium experience, and some even received quick responses to sizing questions.

What people talk about most

Order

Customers had negative experiences with order fulfillment, with many strongly advising against ordering from... See more

Product

Users describe ambiguous interactions with product, with many reviewers expressing significant... See more

Delivery service

Customers consistently note negative experiences with delivery service, with many reporting extremely long... See more

Quality

Clients share positive opinions on quality, with many reviewers describing items like t-shirts and hoodies as... See more

Response time

People report negative experiences with response times, with many customers stating that their requests for... See more

Reviews shaping this summary

Rated 1 out of 5 stars

DON'T ORDER HERE!!! This is a scam. Made my order back in September and didn't receive anything yet. No messages, nothing. Please use the European Customer Centre (ECC) or Geschillencommi... See more

Rated 1 out of 5 stars

It’s been more than two months since I placed my order, and I still have nothing. No delivery, no update, and no real communication. This is completely unacceptable. I’ve been patient long enough, bu... See more

Rated 1 out of 5 stars

The product looks like expected, but the delivery time of two months is not acceptable. The birthday of my child was nearly one month ago, so that’s very disappointing.

Rated 1 out of 5 stars

Simply do not order here and spend ur money elsewhere. It has been over a month and i havent even received any update. Im contacting them and they reply that theyre sorry i have to wait. Multiple days... See more



Contact info

1.6

Bad

TrustScore 1.5 out of 5

88 reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 4% of negative reviews

Typically replies within 2 weeks

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Rated 1 out of 5 stars

Scam avoid at all cost

Ordered t-shirts in summer and it has been nearly 6 months with zero updates from their side. Tried to reach them multiple times via different channels with no response. 100% scam and money seems lost. Avoid at all cost!

31 July 2025
Unprompted review
Rated 1 out of 5 stars

It’s been more than two months since I…

It’s been more than two months since I placed my order, and I still have nothing. No delivery, no update, and no real communication. This is completely unacceptable.
I’ve been patient long enough, but this brand clearly doesn’t respect its customers. I strongly advise anyone thinking about ordering here to be very careful — my experience has been awful from start to finish.

9 October 2025
Unprompted review
Rated 1 out of 5 stars

I orderd some clothes on june 5th and i…

I orderd some clothes on june 5th and i still dont have it! I emailed them a couple of times, and the awnser was that the clothes are from quality and needs some time! This week i got a e-mail that it is deliverd! I want to know where! Not at my houseee!

29 August 2025
Rated 1 out of 5 stars

Save ur money and dont order

Simply do not order here and spend ur money elsewhere. It has been over a month and i havent even received any update. Im contacting them and they reply that theyre sorry i have to wait. Multiple days ago i sent them an email that i want to cancel my order but i havent gotten anything back. Its so disrespectful and regretful because i ordered multiple pieces in the past and it always took some time but not like this… they have lost all trust

3 September 2025
Unprompted review
Rated 1 out of 5 stars

Do not buy from this guy

Do not buy from this guy. 100% scam. Makes you wait 3 months for updates regarding the order. When I tried to cancel and paypal close the issue in his favor he finnaly replies on an email just laughing. He knows what he is doing. aboslute digrace, ripping his own people off.

21 April 2025
Unprompted review
Rated 1 out of 5 stars

I placed an order for multiple items

I placed an order for multiple items. The cap arrived quickly, but nearly a month later the rest of my order is still missing. Multiple follow-up emails have been ignored. When I needed sizing advice before purchasing, they replied within days but once they had my money, the communication stopped. Looking at the generic copy-paste replies they give to other negative reviews, it’s clear they’re not taking customer issues seriously.

13 August 2025
Unprompted review
Rated 1 out of 5 stars

My order is late

My order is late. The customer support did nothing to acknowledge and own their mistake, and suggested me to figure it out with the delivery provider THEY hired.

21 July 2025
OFFDADA logo

Reply from OFFDADA

we’re truly sorry for the delay and that you felt unsupported — that’s not the experience we aim to provide.

We take full responsibility and are actively following up to resolve this for you as quickly as possible.

Thank you for your patience.
— The OFFDADA Team

Rated 3 out of 5 stars

I went with my normal size and it’s…

I went with my normal size and it’s definitely oversized, but it works. Gives that relaxed, clean look. The stitching and fabric feel way above average.

14 July 2025
Unprompted review
OFFDADA logo

Reply from OFFDADA

We really appreciate you taking the time to share such thoughtful feedback. It helps us grow and motivates the team — thank you!

Rated 4 out of 5 stars

Everything was great overall good…

Everything was great overall good quality, nice packaging, and exactly as described.
The only downside was the delay in receiving the order. Hope next time the delivery is faster!

27 June 2025
OFFDADA logo

Reply from OFFDADA

Means a lot to us! Thanks for the love and for supporting OFFDADA 🙌

Rated 1 out of 5 stars

Waited over 2 months for my order

Waited over 2 months for my order, I had to chase THEM to post my order. NO regard given for my waiting time. Lied in there responses to me saying they would post that week, that day etc. Had I of not chased I would not have received this order over two months later received the order. To very average T-shirts. A refund should have been given for this poor service and the the amount of my own time that was consumed due to the poor service.

28 May 2025
OFFDADA logo

Reply from OFFDADA

thank you for your feedback. We’re sorry for the delay and that you had to follow up multiple times — that’s not the experience we aim to offer.

We understand your frustration and are reviewing how we can improve going forward. If you’d like to discuss a possible compensation or share more details, feel free to reach out to us directly at hello@offdada.com — we’ll take another look at your case.

Best regards,
— The OFFDADA Team

Rated 1 out of 5 stars

Order didn‘t arrive

I ordered in April. It should have been a gift. Now it‘s June and the purchase still did not arrive. Costumer service answered quickly, saying they cannot predict how long it will take. I asked again weeks later. They apologized. I got a shady link, apparently now it is on its way. Not sure how this will end.

29 May 2025
OFFDADA logo

Reply from OFFDADA

thank you for your feedback. We’re sorry for the delay and the inconvenience caused during the process.

We’re constantly working to improve our logistics and communication, and your input helps us do better. If you’d like to follow up or share more details, feel free to contact us at hello@offdada.com — we’re happy to take another look.

Best regards,
— The OFFDADA Team

Rated 1 out of 5 stars

Where is my order??

A weeks ago, I ordered 2 shirts. I did not receive them yet. Offdada does not reply on any of my messages. Littlebit worried about my order now. It's a lot of money. I want to know when I can expect my order....Untill then.. worried and one star..

3 June 2025
Unprompted review
OFFDADA logo

Reply from OFFDADA

thank you for your feedback. We’re sorry for the delay and the inconvenience caused during the process.

We’re constantly working to improve our logistics and communication, and your input helps us do better. If you’d like to follow up or share more details, feel free to contact us at hello@offdada.com — we’re happy to take another look.

Best regards,
— The OFFDADA Team

Rated 1 out of 5 stars

More than 2 month for a delivery

More than 2 month for a delivery , no feedback from your support even if reaching out to them.
Very bad experience I would not recommend offdada .

28 May 2025
OFFDADA logo

Reply from OFFDADA

thank you for your feedback. We’re sorry for the delay and the inconvenience caused during the process.

We’re constantly working to improve our logistics and communication, and your input helps us do better. If you’d like to follow up or share more details, feel free to contact us at hello@offdada.com — we’re happy to take another look.

Best regards,
— The OFFDADA Team

Rated 1 out of 5 stars

Don’t buy

I ordered already 1,5 month ago, I’m asking for updates about my order. They never reply, I would not recommend to shop here. I hope my order still arrives m.

25 April 2025
Unprompted review
OFFDADA logo

Reply from OFFDADA

thank you for your feedback. We’re sorry for the delay and the inconvenience caused during the process.

We’re constantly working to improve our logistics and communication, and your input helps us do better. If you’d like to follow up or share more details, feel free to contact us at hello@offdada.com — we’re happy to take another look.

Best regards,
— The OFFDADA Team

Rated 2 out of 5 stars

Great products, terrible shipping delays

Great products, but terrible customer service. Took more than 1 month to ship most of the articles, with little to no explanation.

6 May 2025
OFFDADA logo

Reply from OFFDADA

thank you for your feedback. We’re sorry for the delay and the inconvenience caused during the process.

We’re constantly working to improve our logistics and communication, and your input helps us do better. If you’d like to follow up or share more details, feel free to contact us at hello@offdada.com — we’re happy to take another look.

Best regards,
— The OFFDADA Team

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