The fruit teas were great but they seemed to disappear and stopped sending subscriptions in Spring 2022. Have not been able to order on the website since this time, and no products are available to or... See more
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Great and stylish office cup that seats perfectly in hand and on my desk. It keeps hit for hours and ages so no more cold cups of tea of coffee. The teas selection gives you good idea of what the true... See more
Absolutely love OffBlak teas; I first started off with the taster packs and was pleasantly surprised to discovered each and every flavour was delicious! So many teams give off a fab smell, then disa... See more
Company replied
It rouses me from somnolent to alert in afteronnons when I need it, and appears not to inhibit my sleep that night.
Company details
Information provided by various external sources
OFFBLAK - Join the tea subscription T-Club and Fall in Love! A new generation of tea for a new generation of you. Discover the entire range of OFFBLAK tea flavours and choose from our black, green, herbal or fruit flavoured teas and infusions.
Contact info
Shepherds Bush Road 184, W6 7NL, London, United Kingdom
- hi@offblak.com
- offblak.com
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Great service and fantastic teas
Great service and fantastic teas. Could work on having more sustainable and recyclable packaging.
Good shipping
The tea arrived very quickly. It was nicely packaged and was all recyclable.
real good tea yum yum
Good Tea Bad Customer Service :(
Up until recently I have been delighted with Offblak and have rated the company highly. The tea is good, I will not dispute this, but the customer service is really bad - to the point of rude :( I have now cancelled my subscription.
From order
From order, to delivery, to customer service and of course the amazing tea's, Off Black has been brilliant from start to finish. I would highly recommend
lovely tasting tea the orange tasted…
lovely tasting tea the orange tasted very fresh and uplifting a lovely tea to drink as a alternative to coffee very good quality and refreshing too
I wrote to you about cancelling my…
I wrote to you about cancelling my subscription. Apparently you chose to ignore that email. Once again I am going to cancel my subscription to your tea.
Bonnie Dempsey

Reply from OFFBLAK
Discovered your beautiful tea at my…posh tea
Discovered your beautiful tea at my daughters. Instantly tried them all.
My favourite is nicely spicy. Sweet bliss I’m drinking too. Looking forward to trying all the blends. Posh tea at its best .
Good service and lovely tea
Birthday gift set
I've got the birthday gift set as a present. Don't think I would have bought it since it's a little pricey, but every flavour is so rich and intense that actually it worths its price!
Great products
Great service. Products arrived quickly, lovely box and tea tastes amazing
I haven’t tried the products as they…
I haven’t tried the products as they are for a gift, but they look amazing , well packaged and presented.
Exceptional, consistent quality...
I love Offblak's teas. They have some of the most delicious flavours I've tried and the quality is exceptional across the board. It can sometimes take a little while for items to be shipped, but it's worth the wait!
Love this tea love the mug 😍
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