The fruit teas were great but they seemed to disappear and stopped sending subscriptions in Spring 2022. Have not been able to order on the website since this time, and no products are available to or... See more
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Great and stylish office cup that seats perfectly in hand and on my desk. It keeps hit for hours and ages so no more cold cups of tea of coffee. The teas selection gives you good idea of what the true... See more
Absolutely love OffBlak teas; I first started off with the taster packs and was pleasantly surprised to discovered each and every flavour was delicious! So many teams give off a fab smell, then disa... See more
Company replied
It rouses me from somnolent to alert in afteronnons when I need it, and appears not to inhibit my sleep that night.
Company details
Information provided by various external sources
OFFBLAK - Join the tea subscription T-Club and Fall in Love! A new generation of tea for a new generation of you. Discover the entire range of OFFBLAK tea flavours and choose from our black, green, herbal or fruit flavoured teas and infusions.
Contact info
Shepherds Bush Road 184, W6 7NL, London, United Kingdom
- hi@offblak.com
- offblak.com
4.6
Excellent
367 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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I like your packaging and I like all…
I like your packaging and I like all the details that you care about.
You provide a great experience for customers who are tea addicted
Thank you
9 June 2020
Unprompted review
Reply from OFFBLAK
Hey Kholoud! Thank you for the fantastic feedback, it is very important to us! We don't only want to look good, we want to be good.
I love them
I love them. Since I got bored with all my regular tea brands, I decided to give them a try. And I was really impressed with the taste.
Ps your site is a bit unclear, I would recommend you to work on UX, but the tea is delicious.
9 June 2020
Unprompted review
Reply from OFFBLAK
Hi! Thank you so much for your great feedback, it is very important to us!
Reply from OFFBLAK
Hi Vanessa, we are very transparent on our website about how to subscribe and how it is fully flexible, so you can cancel anytime, i have cancelled your subscription for now. I'm so sorry you feel as though you've had a negative experience. You can email customer support anytime for assistance!
Fast delivery
Fast delivery, fantastic tea and generally brilliant company. I highly recommend.
1 June 2020
Unprompted review
Reply from OFFBLAK
Hi Charlie, thank you for your amazing feedback! If you haven't already, save 50% off when you subscribe to the Offblak Tea Plan!
Reply from OFFBLAK
Hi Louise! Thank you for your amazing feedback.
Unique, yet perfect tea blends.
I have drunk alot of tea in my 46 years on the planet, starting at about 10 years old. I am always open to try new and unusual blends.
Offblak hit the spot for me! Mint & chocolate is my favourite! Really cleverly blended. The naming of the teas as well as the quirky: Feels like.
If you haven't, you must try them! ASAP!
26 May 2020
Unprompted review
Reply from OFFBLAK
Hey Tamara! Our customer feedback is very important to us, thank you for your amazing feedback! If you haven't already, get 50% OFF your first Taster Pack Trial Subscription here: https://offblak.com/pages/tea-plans
Still Waiting
I ordered on 07-05-20, and have received nothing. I've emailed and been told my order has been fulfilled and I need to check with my local post office. How about you check with the post office because nothing had been delivered? I've since emailed asking for either my order or a refund, this was 4 days ago and again today 25-05-20, and I'm still waiting for a reply.
25 May 2020
Unprompted review
Reply from OFFBLAK
Hi Andrew, Our fulfilment centre is experiencing 3x the normal demand. Parcelforce have suspended their service level guarantees for the time being, which means that they do not guarantee on time deliveries until further notice. As well as all domestic carriers suspending their service guarantees. Due to this reason, there may be delays to your orders. We try our best to answer all emails as soon as possible, and apologise in the delay of our response. Your order has now been refunded.
Came quickly and the flavours are all…
Came quickly and the flavours are all nice and don’t taste watery
25 May 2020
Unprompted review
Reply from OFFBLAK
Hi Daisy, thank you for the amazing feedback! We are so glad you are enjoying our teas!
So so so so so so goooooood
19 May 2020
Unprompted review
Reply from OFFBLAK
Thank you for the great feedback Maria!
Excellent tea
I love these teas so much, they taste and smell amazing, and the best part is that you can recycle your sachets by sending them back.
19 May 2020
Unprompted review
Reply from OFFBLAK
Hi Melinda, thank you for the great feedback! At offblak, our Mission is to make great tasting tea that complements your style as well as having a positive impact on the environment and society.
Love this tea
Love this tea! Didn’t realise that you could send back the packaging for recycling too! Good job Offblak I’m planning so send lots of people tea for their birthdays.
18 May 2020
Unprompted review
Reply from OFFBLAK
Thank you for your amazing feedback! Our Mission is to make great tasting tea that complements your style as well as having a positive impact on the environment and society.
YUM!
Fruit tea that actually tastes like tea! Delish! Love that they’re environmentally conscious as well. What more could you ask for?
14 May 2020
Unprompted review
Reply from OFFBLAK
Hi Hannah, thank you for the great review! We don’t only want to look good. We want to be good. To you, to us and to the environment. In order to fulfil this core mission, we use recyclable packaging wherever possible, while keeping to our promise of high quality tea.
Lovely chai tea
Lovely chai tea, just the right balance of black tea and spices 🤩
14 May 2020
Unprompted review
Reply from OFFBLAK
Hi Lisa, thank you for your great feedback! Join our T-Club subscription to get ALL the Masala Chai tea you want, when you want!
Amazing taste and quality well worth…
Amazing taste and quality well worth the money for this amazing tea
14 May 2020
Unprompted review
Reply from OFFBLAK
Hi Kristie, thank you for your great feedback! We use straight up ingredients to bring you the best quality for you to live your best life.
The best fruit tea that I’ve tried
The best fruit tea that I’ve tried! Hope to try more flavours soon. Affordable and great value, definitely going to recommend to friends and family and going to be buying more for sure.
13 May 2020
Unprompted review
Reply from OFFBLAK
Hi Briony, thank you for your amazing feedback!
Did you know you can try all our flavours with our Taster Packs? Either as a subscription Trial https://offblak.com/pages/tea-plans?gclid=EAIaIQobChMI4LbzyraQ6QIVBeztCh2-rwL7EAAYASAAEgLaFvD_BwE
Or as a one-off: https://offblak.com/collections/all-teas-subscriptions/products/taster-pack-1 and https://offblak.com/collections/all-teas-subscriptions/products/taster-pack-2
Enjoy ;)
Excellent tea
Excellent tea, wonderful flavours and cool packaging! and this will be the most stylish present too.
will definitely buy again, Thank you Offblak te x
13 May 2020
Unprompted review
Reply from OFFBLAK
Hi Veronika, thank you for the amazing feedback! Our fun aesthetic is designed to allow our tea to slip right into your lifestyle. You no longer need to hide your tea in your cupboard!
Fave
Arrived so quickly considering the circumstances, my favourite tea and is what’s getting me through the day.
12 May 2020
Unprompted review
Reply from OFFBLAK
Thank you for the amazing feedback Victoria! We are so glad we can be there for you during this difficult time.
Really delicious tea!
12 May 2020
Unprompted review
Reply from OFFBLAK
Thank you for the great feedback Rebecca! We're so glad you are enjoying our teas.
After over a week still awaiting…
After over a week still awaiting delivery ???? Very poor service
12 May 2020
Unprompted review
Reply from OFFBLAK
Hi Belinda, thank you for your feedback.
We apologise for the slow delivery, our fulfilment centre is experiencing 3x the normal demand. They have suspended their service level guarantees for the time being, which means that they do not guarantee on time deliveries until further notice. As well as all domestic carriers suspending their service guarantees. Due to this reason, there may be delays to your orders. Rest assured, we are doing the best we can to fulfil your orders, and making sure they arrive on time.
Great product
Quick dispatch (delivery took a while but that’s expected with COVID-19), thoughtful and pretty packaging and being able to send back aluminium packets for recycling free post was a lovely added bonus.
And the tea is great, enjoying making my way through the taster packs!
7 May 2020
Unprompted review
Reply from OFFBLAK
Hey Hazel, thank you for the amazing feedback!
We apologise for the slow delivery, our fulfilment centre is experiencing 3x the normal demand and have suspended their service level guarantees for the time being, which means that they do not guarantee on time deliveries until further notice. Our mission is to make great tasting tea that complements your style as well as having a positive impact on the environment and society!
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