OCS Worldwide Reviews 

Brilliant to work with. An excellent team throughout the company and really make things very easy. Huge improvement from other international carriers I have worked with.

Cannot recommend highly enough.

These guys really saved our asses when our previous fulfilment centre went bust.

They answer super quick and we have never had to ask twice to get something done.

So happy with the service.

Great company to work with. We've been shipping parcels with OCS for other 3 years. They've always given us the best possible service at extremely competitive rates. Would highly recommend.

I have been using OCS Worldwide for 7 years. During this time they have been excellent to deal with. Their delivery times are excellent and they are always prepared to go the extra mile. I highly recommend OCS Worldwide to others.

I ordered stuff from West ham United last Friday, 19 July and they did their bit well their end. They said that I could track my parcel. Nothing happened! Then I found out that OCS was the courier service. I got in touch with them and was explained their pertinent prodedures marvellously and assured me that it would arrive Monday morning. Sure enough my bell rings and it was an extremely pleasant young woman with my order.
Great stuff and thankyou all very much.
All the best, Paul Murphy.

We've been using OCS for a few years now and our rep Katherine is speedy at responding and dealing with any requests.

I have used many different services including Parcelforce, MyHermes, Landmark Global, Australian Post and FEDEX and I haven't found a more helpful and competent service. I now have an account for my new business and my account manager Gavin Ferris couldn't be more helpful and supportive. I would definitely recommend.

Excellent service, never had any issues and would highly recommend OCS to anyone sending any items overseas.

A winner for me.

Use them to send gifts to my brother in New Zealand and never had a problem.

Their tracking system is completely useless never updated

What is there to say when you rate a company one star - Its simple if you like wasting your time and money you can rely on OCS to deliver and that is the only delivery they can guarantee.

Always on point. Shout out to paul for helping me

I have been ordering things online from all over the globe for the better part of the last ten years and I can count the number of lost shipments on the fingers of one hand. It goes without saying that none of these shipments was a tracked one.

OCS' performance represents an all time low for carrier performance. They had left me waiting for my tracked shipment for more than a month without any updates only to inform me that the shipment was lost and that I should contact the seller for a replacement. This represents gross levels of neglect and incompetence. Stay away from this company to spare yourself time and frustration.

Ripped open a parcel full of products, smashed the lot up. When it was returned we've had to write off the entire value of the products inside. Disgraceful, will never use again. Stay away.

no update in he tracking of my parcel did the same at Christmas as well. Awful service, would not recommend

Send a parcel of presents for my grandchildren to Australia just before last Christmas, we then went away for a week, came back and a parcel was on our back doorstep badly stuck together and soaking wet, luckily we had packed it in a plastic bin liner so most of the contents did not get too wet
It was the parcel we sent that had been returned by OCS Worldwide with a courier waybill which had on it "contains baby lotion", there were no liquid in the parcel, what was in there was a dolls set containing things for a little girl to look after her doll, one of them being an empty plastic bottle with a "baby oil" label on the front of it. They had ripped open all the presents and this one was in a zipped clear fronted case, so they only had to unzip it to see there was nothing in the bottle, just pretend.
We had to re pack all the present and re send them with royal Mai, which they didn't get until after Christmas.
I am sure they must have xray equipment to see if there are any liquids in a parcel instead of ripping everything open.
I had to get the website Resolver to get my money back, who were excellent.
What type of person do they have working there that can't use their common sense, probably young teenagers who have no idea.

Absolutely rubbish company. I sent item to Malta and was everything ok scanned on aiport etc but I someone in Malta decide item it's on prohibited list. I know that list becouse I'm selling this item from over 3 years and was everything ok till I'm not used to company called OCS

I've ordered a tabletop game on November 21, the first update of it even being registered within the carrier system (OCS) was at 7/12, and it was assigned for export to destination country (from UK to Estonia via Heathrow), where it spent.. a whole month. On January 6th I received an update that it has reached destination country and that it was "In transit". Cue in two weeks later and still no sight of my package, I've contacted the company and the carrier support multiple times, all the time they were making up excuses that I should wait a bit more, and that they will try to contact each other to give me an update. Did I ever get any type of update? Nope. The last time I've written to OCS support last week, they've stated that on the 8th of January they tried to deliver the package, yet no one was home. I was home all day, and I didn't receive any notification, tracking update, SMS, e-mail, phone call, absolutely nothing. And the cherry on the top is that my tracking has been updated on 18th of January with the line "Unable to deliver - Not in" with a date of 8th of January. I tried to request the contact details for the carrier or post service for this package in Estonia, and also got nothing. I'm extremely disappointed that my Christmas holidays had to be ruined by this outrageously bad service. In the time that I'm still waiting for my package, I've ordered multiple items of various sizes from the UK, who didn't have OCS as a carrier, and all of them have been delivered within 2 weeks.
I still hope that I'll get info and my package, and I'll never recommend this service to anyone I know and if I ever see that a company uses OCS as a carrier, I'd just find an alternative company that offers the same product.

Used it for our company, missing parcels, terrible customer service, outsource to third party and have no control over the outcome. Basically don't care and offer no compensation or accept responsibility for their actions. STAY AWAY