OceanAir Travels Reviews 196

Really enjoyed my Abu Dhabi tour and highly recommend. Mohamed Iqbal was the best guide you will find in all of Dubai for sure

The best desert experience we had! Ride, camel, the slides were a must for Dubai. Totally recommend Sheikh Nadeem for his guide

We did the desert safari experience in Dubai. This is the biggest tourist scam ever. Advertised as super luxurious, paid way above the average price to get that premium experience, instead — faced incredible disappointment.
At every stop possible, they are trying to sell you something by pushing their products. The quads are not even included in the price, and when you pay for them — you are allowed to ride only in a fenced territory like kids in kindergarten. In order to go further, the price goes up several times. We asked to do the real dune bashing for 5 minutes and then take it mild. Instead, our driver did it for 5 minutes and totally skipped the rest, including the sandboarding experience.
The Al Khayma camp doesn't look like it is shown in the pictures, so you do not receive what you pay for. It is literally next to the city, surrounded by artificially made dunes to make it feel like a desert. The shisha is one of the worst I have ever tried — you smoke pure coal, so it is an extremely bad representation of it. The only good part was the food — cannot say a bad thing about it; it was delicious, and there was a variety of it.
Overall, it is not worth it — try finding a better option.

Great tour guide Nomi gave us a nice tour, dune ride was toff. Evening shows are nice. I can recomend this tour to do if you are in dubai

⭐☆☆☆☆ Very disappointing experience – do NOT recommend

We visited Egypt in October 2025 and booked a Cairo tour with OceanAir Travels. Unfortunately, the experience was extremely disappointing.

First, the pickup was late. Then, on the way to Cairo, the driver stopped for a very long time at their partner shop, forcing tourists to shop and eat there. Because of this unnecessary stop, we arrived in Cairo very late (around 11:00 AM), even though we had started the trip at 02:00 AM.

Due to the delay, the tour guide told us that we could not visit all the planned and promised attractions. Without our agreement, he significantly shortened the program, and we missed many important sights — after such a long and exhausting journey, this was extremely frustrating.

After the tour, we were promised compensation, but since November we have contacted the company multiple times and have received no reply at all.

Stay away from this provider.
They may offer cheap prices, but they mislead tourists and deliver very poor service.
We are extremely dissatisfied and would absolutely not recommend OceanAir Travels to anyone.

We had 8 hours in Dubai and booked a jeep safari with OceanAir Travels. Our driver Shaukat was excellent from the first WhatsApp and advised which hotel to go to for pick-up. Luggage was easy to store in airport lockers behind Boots for 75 AED plus 5 AED for a laptop. We then took an Uber to Kempinski Central Avenue Dubai Hotel for about £12. The 3pm start meant we caught a beautiful December sunset. The jeep was comfortable, water provided, and dune buggies were amazing though bring a turban and glasses to avoid sand. Both my 9-year-old and 19-year-old loved it. The camp was good with clean bathrooms, gentle camels, fun sandboarding, a kids play park, and friendly staff. Food was pricey so bring snacks. Free airport showers after were a bonus. Highly recommend OceanAir Travels.

Review Comment: Dubai Premium Safari, Camel Ride & Al Khayma Camp (OceanAir Travels). Date 8/Dec/2025
I booked the Dubai Premium Safari, Camel Ride & Al Khayma Camp (3 Buffets) with OceanAir Travels, expecting a memorable experience. Unfortunately, it turned into one of the most disappointing parts of my stay in Dubai.

Pickup Issue: My booking confirmed pickup from Dubai International Airport Terminal 3, but the company initially asked me to arrive at another location. Only after repeated follow-ups did they agree to honor the original pickup point. I must mention that I was successful in convincing the company to pick me up from the airport, which should not have been necessary, as it is clearly advertised that pickup is possible from all locations in Dubai. Moreover, my booking confirmation clearly stated pickup from Dubai International Airport Terminal 3. I was disappointed with the initial online booking experience.

Uncomfortable Seating: The vehicle provided was a Toyota Land Cruiser (blue/white). I was assigned the rear seat, which was extremely cramped and uncomfortable. Seat rotation with other passengers was never implemented or explained by the tour guide. I had to share the seat with my 4‑year‑old daughter during dune bashing (both of us in the same seat sharing one secured seat belt), which was unsafe and spoiled the experience. Despite requesting the tour guide, the middle seat was not offered, and the seat rotation policy was not followed with other passengers.

Poor Guidance: The tour guide was inattentive throughout. He only explained activities to one passenger sitting next to him and ignored the rest of us. Compared to other guides I observed, who were engaging and attentive, his performance was unacceptable. I would rate him 1/10. I noticed favoritism, lack of professionalism, bias, and improper time management from the tour guide (Nadeem).

Broken Commitment: The tour guide assured us that we would be dropped first at our destination but later changed the route to favor other passengers, breaking his own commitment and showing clear bias.

Overall, the lack of professionalism, favoritism, and failure to manage responsibilities ruined what should have been a highlight of our trip. While the safari activities themselves were well-organized, the tour guide’s behavior and the seating arrangement turned it into a negative memory for my family.

Issues/Negatives:

Pickup issue (resolved only after repeated follow-ups)

Lack of guidance from the tour guide about activities

Lack of professionalism, favoritism, and poor time management by the tour guide

Seating issues in the vehicle

Positives:

Food

fire show

Camel ride

⚠️ Caution to future travelers: The tour guide plays a crucial role in shaping your desert safari experience. Choose carefully based on reviews, as a poor guide can completely spoil the trip as tour guide should accompany and guide all mentioned activities in the package.

Overall comment: Not worth considering my expectations and experience.

Experience Abu Dhabi with Moja very recommended guide

The comment concerns the HR representative Mirna Medhat.
She is an unprofessional and mentally unstable person with clear bullying behavior. She is completely unqualified to work in any company and lacks even basic English communication skills. She doesn’t know what questions to ask during interviews and treats applicants disrespectfully.

I had already heard negative feedback about her from several colleagues before my interview, but the reality turned out to be far worse. She is absolutely unfit for her role, and it’s shocking how someone like her was even hired. This gives the impression that the company itself lacks professionalism—starting from the HR department.

One of the best desert trips I’ve ever done!

The experience was full of fun and variety — from quad biking across the dunes to sandboarding and an exciting safari ride through the desert.

Everything was perfectly organised and timed by Ocean Travels Dubai, so despite the full program, I never felt rushed — I could truly enjoy every moment. The evening ended with delicious food and beautiful live shows under the stars.

A special thanks to our amazing guide Wajahat Mahmood, who made the trip even more enjoyable with his energy, kindness, and attention to every detail.

Highly recommended for anyone visiting Dubai — a perfect mix of adventure, culture, and relaxation!

The day before the event, we received a message asking us to arrive one hour earlier than our originally booked time. Then, just 10 minutes before the tour was supposed to start, we got another text saying the guide would be 15–30 minutes late.

The guide was rude and disrespectful. If you sit in the back seat and can’t hear what the guide is saying, or if you’re not used to an Arabic accent, be prepared for comments like, “You have a small brain.” When we arrived at the quad bikes, I had to listen to another comment: “You are too fat for the quads.” (For reference, I’m 70 kg and 169 cm tall.)

Please note that quad biking is not included in the price. If you don’t want to pay 299 per quad, you’ll have to wait for over an hour while others take their ride.

Maybe we were just unlucky and ended up with a poorly trained guide, but waiting more than an hour during a four-hour tour and having last-minute schedule changes is unacceptable. There are plenty of better tours available to choose from.

My cousin and I booked a package through HaloFlights US to Dubai. We added an excursion to the package. One of the excursions was through OceanAir Travels, we did the Dunn Bashing, 4 Wheeling, and Sand Boarding with the BBQ, this was the dessert excursion. Our tour guide was named Dilshad. He was absolutely amazing; he was so much fun and had a great personality. I would recommend this dessert excursion to everyone, and if your lucky you will get Dilshad.

We did the desert experience with our guide Adnan Noor. He was great guide and was very informative and helpful. My experience was a great one. He made sure we got the full range of activities.

⭐️⭐️⭐️⭐️⭐️
Our guide Hashim was absolutely amazing – a true 10/10! The trip was fantastic from start to finish, with great food and brilliant activities all the way through. Everything was really well-organized, fun, and stress-free thanks to Hashim’s knowledge and energy. We couldn’t have asked for a better experience – highly recommend!

Booked the activity for myself and my 15 yr old. Quad bike, sand boarding, camel ride and BBQ with evening entertainment. This was amazing, safe and Fazil our guide was brilliant. Worth every penny and what an adventure it was. My son said the best part of the Dubai trip. Thank you!

I used this company twice, including last nights for my Desert Safari. Waqar was my guide and just outstanding! The experience was fantastic beyond words and will surely be part of my most precious memories.

I'd love recommend to everyone to use them and will for sore use again! 🐫❤️🇦🇪😄🌟

Our guide was Rizwan. He was friendly, informative, safe driver, and flexible with times at each venue. We went to Zayed Grand Mosque, Emirates palace, Ethiad Towers Observatory Deck, Qasr Al Watan presidential palace, Louvre, and shopping.

Hosam Hassam was exceptional. Very punctual & amended the pick up location to collect us , very warm welcome and even provided us with water to stay hydrated during the ride to see the Mosque , throughout the journey he educated us with some cultural history & kept his sense of humour . The experience was well programmed , well executed and surely a day to Rememeber . Aside from the experience I must say Hosam was a very warm character and I hope Ebru tourist has the opportunity to experience his customer service . Truly thankful.

I booked this safari via Viator here from the UK. Our guide Mansoor Manz was great, polite and knowledgeable. Upon leaving the main road going towards the camp the amount of litter particularly disregarded plastic was a concern. On our activities at Alkhayma Camp lots of activities went amiss such belly dancing and unlimited Shisha.
On the subject of feeding the camels 🐪 (dromedaries) they had no available water and they were looking for my bottle of water that I was carrying on and they drunk it all 1.5 litres. On the subject of the cats they were feed in front of us for the show - in my opinion.They were all under weight and I have asked staff to look after a particular one that had a kitten looking very ill and the mother was injured.

Not a good experience particularly if you are an animal lover as I am. The best show was from the telescope man where you could appreciate
some planets. The falcons appeared loved by their owners which was great to see.

This was my dream trip thinking that the desert was loved and respected by their people…the cats Mohamed’s beings as their carry on the ‘M’ in their forehead.
Certainly a figment of my imagination

On our recent holiday to Dubai we booked in advance the trip with Oceanair and went on the: Dubai: Red Dunes Quad Bike Safari, Dune Bashing, Sandboarding, Camels & BBQ at Al Khayma which was an afternoon and evening trip.

The communication throughout was perfect, letting you know the day before what time the pick up was and who your driver is.

We had a brilliant trip with 4 other people and our driver Shaukat was very informative and made it a very enjoyable trip