Ocean Elements Reviews 

11
TrustScore 2.5 out of 5

2.4

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Company details

  1. Cruise Agency
  2. Tour Operator

Information provided by various external sources

Be on the Water and In Your Element! At Ocean Elements, we design our holidays to work hard, so that you don’t ever have to. It’s why a holiday with us is created to give you as much (or as little) to do as you want. Whether you want to feel sand between your toes at our beach clubs or sail the Ionian Sea on board your own yacht, we’ll make sure you’re in your element. Our philosophy is simple: we believe that everything is more fun when it’s on, or by, the water. Beach Club Holidays with Ocean Elements provide a great family holiday at beach-front hotels in Greece. All our beautiful resorts are right on the shores of clear, warm blue waters and stacked with the latest free-to-use sports equipment. Sailing and Yacht Charter Holidays with Ocean Elements provide access to a breathtaking sailing area offering line-of-sight sailing and safe anchorages. Choose from a wide selection of yachts to suit all budgets and group sizes.


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2.4

Poor

TrustScore 2.5 out of 5

11 reviews

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2.4

All reviews

(11)

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Rated 1 out of 5 stars

Management simply didnt care about providing a holiday not as advertised;

Went with the family to kos last july. Hotel is a million miles off the 4 star advertised ( not ocean elements fault) simply avoid it it is awful. The OE mountain bikes were simply not looked after and a number were not roadworthy and dangerous to ride; no guided tours as advertised. That said the local OE staff were lovely. However also no childcare for under 2's as advertised which ruined the holiday. Management totally dismisive of our complaints. Would never use again, and note they are not part of ABTA anymore having gone out of business and pheonix risen so you are likely not protected. Avoid, far better and more professional alternatives out there.

18 June 2021
Unprompted review
Rated 1 out of 5 stars

Our holiday was cancelled by Ocean…

Our holiday was cancelled by Ocean Elements in May we are still awaiting a refund, it’s now the 28 September
Booked to go on our fourth holiday with them in May. Its now the 28th September and they are still refusing to provide us with a refund, even though by law they have two weeks.
Do not believe what they have written on their website abut refunds, its false.
They no longer provide anyway of contacting them other than email, do next expect to talk to someone at this company.
Avoid like the plague probably close to going under, plenty of other providers out there.
Shame, as you can see from my previous review, I used to be fond of this company.

28 September 2020
Unprompted review
Rated 1 out of 5 stars

Tried to book a sailing course with…

Tried to book a sailing course with ocean elements. Was told that we had places. We talked to them over 4 days to confirm. On the day of the actual course we arrived got out on the water with zero instruction. Towed about to find a bit of breeze. After an hour we were told that was it. I had booked a 3 hour lesson each day with my daughter. When we got towed back to shore we were told there was no spaces by their so called manager Tom as the member of staff Hugo wasn't working that day. Later I was out running and saw both Tom and Hugo working. I stopped only to be told he wasn't working and the issue had not been discussed. So I turned up at 9:30 the next day to be told what I knew that there wasn't a place on a course that I had booked and paid for. So I was very annoyed with the service and told them so in small words they could understand. From a health and safety standard they took no details except name and my telephone number. From the time we spent on the one hour we had zero instruction from a man called JT or JP or something along those lines. So if you want to learn to sail look elsewhere. These people are poor in pretty much everything they do.

11 August 2020
Rated 1 out of 5 stars

Gone bust

Gone bust - looks like Ocean Elements have gone bust as they have stopped taking phone calls and don’t respond to emails any more. They still took my money last week though. Nightmare!

16 April 2020
Unprompted review
Ocean Elements logo

Reply from Ocean Elements

Hi JF

Please rest assured we are still here and are sorry to hear you haven't heard from us.

In this busy time with teams working from home, we have been asking guests to please email us rather than call. If you have emailed us, I can assure you that you will have a response as soon as poss.

All the best
Ocean Elements

Rated 5 out of 5 stars

Flotilla Sailing from Lefkas

We had one of our best ever holidays last month on an Ocean Elements flotilla. The boat was great - much more modern than some of the opposition offer - and the weather and scenery were stunning.
What was the icing on the cake was the professionalism and hard work put in by the Ocean Elements crew (Matt, Freya and George). Not only were they eternally cheerful and helpful (you expect that...), they really went the extra mile to make sure everyone on the flotilla was having a great holiday.
We will definitely be back!

5 October 2019
Unprompted review
Rated 5 out of 5 stars

Dinghy sailing in Kos

I have recently returned from Kos where I took part in sailing courses 1 and 2. the tuition was excellent as were all the staff, very helpful and patient. Great fun and would definitely recommend. Top marks to Ocean Elements. :-)

1 August 2019
Unprompted review
Ocean Elements logo

Reply from Ocean Elements

Hi Chris

Thanks so much for your review!

So pleased you found the staff helpful and patient and thanks for the recommendation!

We hope to see you again soon

The Akti Beach Hotel Team
Ocean Elements

Rated 4 out of 5 stars

Fantastic holiday in Vass.

17 September 2018
Unprompted review
Ocean Elements logo

Reply from Ocean Elements

Hi Gary,

Thanks for your review! So pleased to hear you enjoyed your stay in Vassilki and we really hope to see you again soon

All the best,

Rhianna
Customer Care Team
Alpine Elements

Rated 5 out of 5 stars

Just home from a great week in Porto …

Just home from a great week in Porto Heli with Ocean Elements. I would recommend this company to go on a dingy sailing and windsurf holiday with.
Nice sailing area, with good light winds for learning - would be great for kids to get started on sailing or windsurfing. Lots of other things to do if no wind. Mountain bikes, SUP boards and canoes. The kids club looked fun, and the youth squad were always busy, parents I spoke to, who were using them said they were great.
Good to have RYA courses included in the holiday, and also very good skill clinics in the afternoons to help improve in both sailing and windsurfing. Good selection of boats and windsurf kit as well. The staff are well trained, and helpful, nothing was a problem and they were always there collect the boats and kit as you came into shore. Very quick on the safety ribs as well.
Nice mid range hotel, rooms cleaned every day, good A/C and clean bathroom.

19 July 2017
Unprompted review
Rated 5 out of 5 stars

brilliant holiday,simples

Went to lefkas last september 13 and the whole thing was great.
The hotel was owned by locals which was good, and nothing was too much trouble.
The sailing and biking guys were really good,making it so much fun.
Never had an interest in sailing but came away with a sailing certificate!
The dinghies,canoes and bikes were all very good quality.
We have booked to go this year for 2 weeks because 1 wasn't enough.

16 May 2014
Unprompted review

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