Obvy Reviews 

5,527
TrustScore 4 out of 5

4.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

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Rated 5 out of 5 stars

The chat allowed my sender and I to get a clear discussion. I appreciate the unpacking video as a proof of honesty. Trust is an undispensable way in making online business and Obvy is a well thought a... See more

Rated 5 out of 5 stars

Great first experience. Good seller and safe transaction through the website.

Company replied

Rated 3 out of 5 stars

a few niggly problems but Obvy support was able to sort them out in the end quelques petits problèmes que Obvy a pu régler, mais pas aussi simple qu'il aurait pu l'être

Company replied

Rated 1 out of 5 stars

Cannot change language of the app. Cannot register a LU phone number. =>Cannot open an account

Company replied

Company details

  1. Payment Service
  2. Money Transfer Service

Written by the company

Obvy est le moyen de paiement sécurisé entre particuliers de référence pour toutes vos transactions sur Leboncoin, Facebook, ParuVendu ou tout autre site de petites annonces. Disponible en France, en Belgique, et au Luxembourg.


Contact info

4.0

Great

TrustScore 4 out of 5

6K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

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4.0

All reviews

(5,527)

0 reviews in the last 12 months

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Rated 2 out of 5 stars

Excellent service mais commission trop…

Excellent service mais commission trop importante.
Désolé..

15 May 2021
Obvy logo

Reply from Obvy

Bonjour merci pour votre retour.

Je vous invite à consulter nos tarifs ci dessous.

https://www.obvy-app.com/tarifs

L'acheteur a lui payé des frais de transport ainsi que les frais de la plateforme.

Cordialement,

L'équipe Obvy

Rated 1 out of 5 stars

Awful experience (updated - still awful)

Awful experience. I made a payment of 40 eur to a seller 7 days ago now and Obvy have not paid the seller and cancelled the transaction. My chat messages are ignored, no help at all. I have statement and evidence to show the payment was made but no response to my queries

Update:
Nearly 3 weeks later and still no further. Neosurf(who the transaction came from) have confirmed that Obvy received my payment.

21 April 2021
Unprompted review
Obvy logo

Reply from Obvy

Bonjour Monsieur merci pour votre retour.

Nous vous avons accompagné à chacune de vos étapes. Il s'avère que votre transaction n'a pas été acceptée par votre vendeur. De plus votre demande de paiement s'est réalisé via un ticket Neosurf. Je vous invite à les contacter pour en savoir plus sur votre coupon de paiement.

Dear Custumer,

We apologize for the inconvenience this may cause. You have to contact Neosurf Custumer service for your request.

Best regards

Obvy

Rated 3 out of 5 stars

Assez complex

17 February 2021
Obvy logo

Reply from Obvy

Bonjour, merci pour votre retour.

Nous sommes navrés des difficultés que vous avez rencontrées. En plus de notre FAQ vous avez accès à un tchat qui vous accompagne lors de chaque étape.

N'hésitez pas à nous faire part de vos retours afin de nous améliorer via l'adresse mail : hello@obvy-app.com

En espérant vous revoir très vite.

Cordialement,

L'équipe OBVY

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