Oak and Luna creates timeless yet chic pieces of jewelry that an on the go girl like me can wear all day, every day. I am mom and teacher, so I look for ways to add pops of fashion into my wardrobe wi... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
Your destination for custom and fashion jewelry. Explore Oak & Luna for bracelets, necklaces, rings and more. Everyday beautiful.
United States
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great response for warranty coverage. Customer service quick to respond.
Oak and Luna customer service is friendly and responsive. I have always loved their jewelry and have had so many compliments from my friends that they have also purchased their own!

Reply from Oak & Luna
I have many pieces from Oak and Luna
I love the quality and unique designs
Received many compliments
Necklace was way smaller than looked in picture and bad customer service. Charged extra for it to be re done bad website explanation also. And no preview of what it will look like and took a long time to arrive. Don’t buy here

Reply from Oak & Luna
My necklace is more beautiful than expected! My first necklace was something very similar that I purchased off of Etsy after my 2nd born child. Unfortunately that necklace broke and i never replaced till 3 years later. Happy I came across this site because this one is even more beautiful than my first one. I will cherish this necklace forever with both my children’s initials on it!
Thank you Oak And Luna!!

Reply from Oak & Luna
Have been buying from O&L and love each piece I get they last you can wear all day I wear mine in the shower and they look great still after many times

Reply from Oak & Luna
I am writing this review because I feel I have been sold an inferior product at an inflated price. I bought the Singapore Chain Name Necklace in Silver for my wife to celebrate the birth of our first daughter. Two months later, the plating is coming off every component of the necklace; the chain, name pendant, gemstone casing, and clasp are all noticeably worn to the point that my wife doesn't want to wear it any more. The necklace was worn during daytimes only, and never got water, sweat, sun cream, or anything else on it.
Oak & Luna offered an exchange under warranty but refused a refund.
Do yourself a favour and get something made of sterling silver from a local craft person for a fraction of the cost.

Reply from Oak & Luna
Love my necklace! So beautiful and arrived quickly for a custom order!
This has been my 5th purchase so far and I’ll keep coming back. If you like gold, silver, or mixing both (like me) all of their collections go together perfectly. I get so many compliments!!
I absolutely love Oak & Luna! Their jewelry is beautiful, stylish, and great quality. I’ve ordered from them and I’m always impressed by how quickly they ship everything. The packaging is also beautiful and carefully done, which makes receiving an order feel extra special. I’ve had such a great experience with them and will definitely continue purchasing their jewelry. Highly recommend! 💕✨

Reply from Oak & Luna
Oak and Luna designs are classic and beautiful. You can wear them any time for any occasion. I absolutely love each and every piece I have ordered.

Reply from Oak & Luna
Necklace is beautiful. Will see how it wears and tears but so far 10/10
I love this company! I have ordered 3 pillar necklaces over the last 2 years. The quality is great, and the fact you can engrave names on the pillar is the best.
I have also ordered 3 men’s brackets with engraving as well. They were loved by the recipients. Shipping is hassle free.

Reply from Oak & Luna
the product and customer service was great as well as the pricev
Oaks and Luna gave me great costumer service before buying a necklace for my girlfriend I wasn’t sure but I took the chance and we loved it my girlfriend accidentally vacuumed it and I got in contact with costumer care they replaced it at zero cost and it was shipped and received very fast definitely recommend and would be coming back

Reply from Oak & Luna
My necklace is exactly as pictured in the website. It's perfect.
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.