Nz Myprotein Reviews 870

TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Evaluating 81 reviews, reviewers had a great experience with this company. Customers consistently praise the product quality, highlighting the delicious flavors and ease of digestion, making it a preferred choice for many. Many also appreciate the excellent pricing, especially when considering the high quality and value for money. The ordering process is generally described as easy and straightforward, with a user-friendly website that simplifies purchases. However, some customers also noted issues with order fulfillment, including delayed deliveries and packages arriving damaged with spilled contents. A few other people also felt that the variety of product flavors has become limited, particularly in certain regions, and some experienced difficulties with order amendments or incorrect items.

What people talk about most

Product

Reviewers highlight positive aspects of product, with many customers expressing satisfaction with the quality... See more

Order

Clients share ambiguous opinions on order, with many reviewers finding the ordering process easy and... See more

Price

Customers had positive experiences with price, often finding products at good or even super cheap rates,... See more

Quality

Customers consistently note positive experiences with quality, often praising the products as the best vegan... See more

Website

Users describe ambiguous interactions with the website, with many finding it easy to navigate and make... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Best protein ever. Love everything about it. The only issue that there is some other flavours that NZ myprotein aren't providing. Sucknas vimto water protein. Date with caramel. Cerelak milk. Like mid... See more

Company replied

Rated 4 out of 5 stars

This is my first purchase as you where recommend by my daughter in Australia. Once I recieve my order I guess I'll have a better idea of how good you and your product are.

Company replied

Rated 5 out of 5 stars

Very happy with our first order of unflavoured collagen protein powder. Now have ordered whey isolate unflavoured and hoping for a good product once again. Probably once of the best value for money su... See more

Company replied

Rated 5 out of 5 stars

Easy online ordering, with prompt feedback and updates on delivery progress. Great quality product in a delicious range of flavours - I have been using the protein powder for over a year now - still l... See more

Company replied


Company details


Contact info

4.0

Great

TrustScore 4 out of 5

870 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars
Nz Myprotein logo

Reply from Nz Myprotein

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Kayleigh

Rated 5 out of 5 stars

Easy to figure out how to order products

Easy to figure out how to order products

14 June 2026
Nz Myprotein logo

Reply from Nz Myprotein

Hello,

Thank you for taking the time to leave your review. We truly value and appreciate your comments.

We are always striving to improve and enhance your shopping experience, and we wouldn’t be able to do this without your valuable feedback.

If you have any further questions or queries, please do not hesitate to contact us, as we will be more than happy to assist.

Kind regards,
Natalia

Rated 5 out of 5 stars

best vegan protein I've ever had

best vegan protein I've ever had, and at a good price. (salted caramel)

12 June 2026
Nz Myprotein logo

Reply from Nz Myprotein

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,Natalia

Rated 3 out of 5 stars

Quite expensive + missing the best flavours

Quite expensive, alleged discount isn’t really a discount when prices are overinflated, and missing the best flavours (raspberry mojito and apple & elderberry) in the Vegan Clear Protein range. Feel really disappointed in my purchase and not sure if I’ll be making another in a hurry :(

29 May 2026
Nz Myprotein logo

Reply from Nz Myprotein

Hello,

Thank you for taking the time to leave your review, we value and appreciate your comments.

We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.

Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.

Kind regards, Natalia

Rated 5 out of 5 stars

Easy to order and quick delivery 👌

Easy to order and quick delivery 👌

10 May 2026
Nz Myprotein logo

Reply from Nz Myprotein

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,Natalia

Rated 1 out of 5 stars

Terrible customer service!

I accidentally selected the wrong flavour when placing my order and emailed them immediately to fix it. Despite contacting them straight away, they refused to make any changes, which is pretty frustrating for what should be a simple request.

On top of that, it’s now been almost 2 weeks and my order still hasn’t arrived. When I reached out to customer service, I was told one of the items is out of stock which is apparently causing the delay but I was never notified about this at all.

Poor communication, no flexibility, and slow delivery. Honestly, one and done for me.

20 April 2026
Nz Myprotein logo

Reply from Nz Myprotein

Hello Aleks,
 
Thank you for leaving your review. 

I am sorry to hear that you have not had the experience we strive to provide on this occasion.
 
I have sent you a message via your account to help resolve this matter. Please may I kindly ask you to take a look at this when you are able to do so?

Kind Regards,
Kayleigh

Rated 5 out of 5 stars

ordering online

so quick and easy

19 April 2026
Nz Myprotein logo

Reply from Nz Myprotein

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Sue

Rated 5 out of 5 stars

I think overall prices had great…

I think overall prices had great discounts which made the subtotal at a very good prices, website was really easy and well made

27 March 2026
Nz Myprotein logo

Reply from Nz Myprotein

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our valued customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care, and have a lovely day.

Kind Regards,
Kayleigh

Rated 5 out of 5 stars

Excellent ..

Easy site to navigate ... great products ... missing the toffee and maple flavors in the flava drops though lol ... love it

19 March 2026
Nz Myprotein logo

Reply from Nz Myprotein

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Sue

Rated 5 out of 5 stars

Excellent product

Excellent product, well presented, good price.

19 March 2026
Nz Myprotein logo

Reply from Nz Myprotein

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Sue

Rated 5 out of 5 stars

Best supplements in the world

Quick and easy to access and delivery was instant . Super cheap too. Best ones out there

17 March 2026
Nz Myprotein logo

Reply from Nz Myprotein

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Sue

Rated 5 out of 5 stars

Happy as

I've been ordering off here a little while now and never had any issues

12 March 2026
Nz Myprotein logo

Reply from Nz Myprotein

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Sue

Rated 5 out of 5 stars

Great prices!

25 February 2026
Nz Myprotein logo

Reply from Nz Myprotein

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Natalia

Rated 5 out of 5 stars

Very cool

Clothes look cool

22 February 2026
Nz Myprotein logo

Reply from Nz Myprotein

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Liam

Rated 5 out of 5 stars

Great fair price

Great fair price. Products were great value for money, high quality and comfortable.

5 February 2026
Nz Myprotein logo

Reply from Nz Myprotein

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Liam

Rated 5 out of 5 stars

Quick and easy

17 February 2026
Nz Myprotein logo

Reply from Nz Myprotein

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Leah

Rated 3 out of 5 stars

Easy

Easy, just not sure of timeframe of delivery or email confirmation it has been dispatch

13 February 2026
Nz Myprotein logo

Reply from Nz Myprotein

Hello,

Thank you for taking the time to leave your review, we value and appreciate your comments.

We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.

Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.

Kind regards, Natalia

Rated 3 out of 5 stars

The order went fine

The order went fine - yet to open. Didn't know it would be drop-shipped but it was reasonably quick. Very spammy emailing though - heaps of emails about protein deals - too many.

1 February 2026
Nz Myprotein logo

Reply from Nz Myprotein

Hello,

Thank you for taking the time to leave your review, we value and appreciate your comments.

We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.

Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.

Kind regards, Natalia

Rated 1 out of 5 stars

Not a Great Experience

Hi MyProtein Team,
I hope you are well.
I am writing regarding my recent order, which unfortunately arrived with multiple issues.
Firstly, the delivery was delayed. I did receive an email from MyProtein acknowledging the delay and apologising for the inconvenience, which I appreciated. However, the delivery still arrived later than expected.
Secondly, and more importantly, when I opened the package, I noticed that protein powder had spilled everywhere inside the box. Upon checking the bags, it appears they were subjected to significant pressure, causing them to burst open. The damage makes the product unsafe to consume, as the contents may have been contaminated.
I have attached screenshots/photos showing the condition in which the items arrived.
Given the situation, I kindly request a replacement for the damaged bags as soon as possible. Please also swap all 5 packets.
Please let me know if you need any additional information from my side.
Thank you,
Aaryansh
PFA screenshots.

25 January 2026
Nz Myprotein logo

Reply from Nz Myprotein

Hello Aaryansh,

Thank you for leaving your review. 

I am sorry to hear that you received your item in poor condition, and I can appreciate how disappointing this must have been for you.
 
I have sent you a message via your account to help resolve this matter. Please may I kindly ask you to take a look at this when you are able to do so?

Kind Regards,
Kayleigh

Rated 5 out of 5 stars

Easy to use website

Easy to use website, great discount and it doesn't take too long to ship to here in NZ

29 January 2026
Nz Myprotein logo

Reply from Nz Myprotein

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Sue

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