NYXI Reviews 

125
TrustScore 1.5 out of 5

1.5

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Rated 1 out of 5 stars

The company is a farce and run by incompetent people. I had issues ordering the Hyperion 3 beginning of the year. I had to refund the first order and they didn't refund the full amount and blamed it... See more

Rated 1 out of 5 stars

Awful. AVOID AT ALL COSTS. Connection problems meant the controller had a life of its own so would input random buttons. The most grating was when the controller decided to shut down the game... See more

Rated 1 out of 5 stars

Bought clear nyxi hyperion joycons. After less tham a year the left thumbstick on the left con has completely lost calibration with no way to fix. Judging from others that have said where they've h... See more

Rated 1 out of 5 stars

Worst communication ever. Bought a GameCube joy con and never received a confirmation. Never got registered to my account either and the company does not answer message though email and you can’t sp... See more

Company details

  1. Gaming service Provider

Written by the company

NYXI is an international B2C Switch controllers production and sales integration company. The company mainly focuses on controllers for Switch. NYXI mainly targets Europe, America, Australia along with other consumer markets.


Contact info

1.5

Bad

TrustScore 1.5 out of 5

125 reviews

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No recent history of asking for reviews

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1.5

All reviews

(125)

24 reviews in the last 12 months

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Rated 1 out of 5 stars

Incompetent support

6 Days until shipped! I aksed the support and they gave me the wrong tracking number. When the package should have been delivered (which it wasnt because it was the wrong number) the support told me its not their problem, go searching or ask hermes. Hermes told me its the wrong number. I told the support and they told me passive agressivly, im to stupid to read, tjis is the number and its still in transit. A completely different number!!! With the wrong number still below in the email history. Still waiting for the article, its stuck at the airport for days, still not revieved after 2 weeks.

Very incompetent support, also answers take several days.

Even if the controller arrives and is great i will not buy from nyxi again

14 December 2023
Unprompted review
Rated 5 out of 5 stars

My first purchase

It is my first purchase, for the moment everything was simple. Waiting for the arrival of the product to qualify it.

26 August 2023
Unprompted review
Rated 5 out of 5 stars

Great but..

Easy and fast. 1 complain I do have is, I got confused. Apparently there’s another NYXI website which I thought it was you guys. Was going to purchase there but my payment didn’t go through, thank god! I found your official Twitter page and from there clicked on your official website. I don’t know why there’s a 2nd nyxi website.

20 August 2023
Unprompted review
Rated 5 out of 5 stars

Just a perfect experience

Just a perfect experience. I LOVE your Products, the Hyperion is my absolute favorite joycon, so I‘ve had to try the Wizard and your Pro Controller. You are getting better and better every year.

10 August 2023
Unprompted review
Rated 1 out of 5 stars

Stay away!

Their products are trashy quality, which is fine, but charging premium prices, which again not a big deal, but when really makes this a terrible company is that they suppress any negative reviews to their products on their website so as a customer you can’t even make an informed decision. Very shady and unethical as a business, they are directly lying to their customers! Not a single review on any product on the whole site that’s less than 4 stars, come on…. Really??

10 August 2023
Unprompted review
Rated 5 out of 5 stars

NYXI IS THE BEST

Hello I am very satisfied with nyxi they are the best joy-cons and controllers for the Nintendo Switch they are super processed the buttons are easy to use and connect to the switch immediately I can highly recommend nyxi products KEEP UP

4 August 2023
Unprompted review

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