The company is a farce and run by incompetent people. I had issues ordering the Hyperion 3 beginning of the year. I had to refund the first order and they didn't refund the full amount and blamed it... See more
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Awful. AVOID AT ALL COSTS. Connection problems meant the controller had a life of its own so would input random buttons. The most grating was when the controller decided to shut down the game... See more
Bought clear nyxi hyperion joycons. After less tham a year the left thumbstick on the left con has completely lost calibration with no way to fix. Judging from others that have said where they've h... See more
Worst communication ever. Bought a GameCube joy con and never received a confirmation. Never got registered to my account either and the company does not answer message though email and you can’t sp... See more
Company details
Written by the company
NYXI is an international B2C Switch controllers production and sales integration company. The company mainly focuses on controllers for Switch. NYXI mainly targets Europe, America, Australia along with other consumer markets.
Contact info
United States
- nyxigaming.com
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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Incompetent support
6 Days until shipped! I aksed the support and they gave me the wrong tracking number. When the package should have been delivered (which it wasnt because it was the wrong number) the support told me its not their problem, go searching or ask hermes. Hermes told me its the wrong number. I told the support and they told me passive agressivly, im to stupid to read, tjis is the number and its still in transit. A completely different number!!! With the wrong number still below in the email history. Still waiting for the article, its stuck at the airport for days, still not revieved after 2 weeks.
Very incompetent support, also answers take several days.
Even if the controller arrives and is great i will not buy from nyxi again
I like the nyxi wizard a lot
I like the nyxi wizard a lot. I hope to receive it as soon as possible =)
Portal it's intuitive and works really…
Portal it's intuitive and works really well, the information on the products is good enough to see what you're purchasing.
I have already made other purchases…
I have already made other purchases with the company, great quality products!
I was giving a 10% off in my shopping…
I was giving a 10% off in my shopping and I was thinking that it will apply automatically and when I receive the confirmation of my order i was not see the 10% off
Super easy to navigate website
Everything was super easy to navigate, and I didn't have to jump through a lot of hoops to complete an order.
Easy and simple to check out
the best company partner nintendo
Good design,easy to use
Lot of option,with a good description products
My first purchase
It is my first purchase, for the moment everything was simple. Waiting for the arrival of the product to qualify it.
I bought before a chaos pro controller…
I bought before a chaos pro controller that had some issues with the A button, so I'm not completely sure with this purchase, but I'm still giving it a shot
Very easy to figure out.
Great but..
Easy and fast. 1 complain I do have is, I got confused. Apparently there’s another NYXI website which I thought it was you guys. Was going to purchase there but my payment didn’t go through, thank god! I found your official Twitter page and from there clicked on your official website. I don’t know why there’s a 2nd nyxi website.
I obliterate my first Nyxi joycons…
I obliterate my first Nyxi joycons because of Splatoon 3. Buying new one, hope they serve me longer.
Fast and simple
The website was very easy to navigate and very fast and simple to complete my purchase.
Was not able to add to my cart
Was not able to add to my cart. I had to click buy it now. I was using my 2020 12.9 iPad Pro.
Just a perfect experience
Just a perfect experience. I LOVE your Products, the Hyperion is my absolute favorite joycon, so I‘ve had to try the Wizard and your Pro Controller. You are getting better and better every year.
Stay away!
Their products are trashy quality, which is fine, but charging premium prices, which again not a big deal, but when really makes this a terrible company is that they suppress any negative reviews to their products on their website so as a customer you can’t even make an informed decision. Very shady and unethical as a business, they are directly lying to their customers! Not a single review on any product on the whole site that’s less than 4 stars, come on…. Really??
Easy to register and buy
NYXI IS THE BEST
Hello I am very satisfied with nyxi they are the best joy-cons and controllers for the Nintendo Switch they are super processed the buttons are easy to use and connect to the switch immediately I can highly recommend nyxi products KEEP UP
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