Nykaafashion Reviews 

Very bad customer service. The app doesn't allow to me to update the pickup address for my return. Upon contacting support, the address was still not updated and pickup agent keep visiting the old adress. I loose my money as the product doesn't even fit.

Mera product tha medical box jise meine purchase kiya nykka fashion se also paid order trust krke mangaya but inhone uska hook mens uska lock bekar bheja vo band nhi ho rha tha theek se thts why I return nd courier vala 3 days bad pick up lene aaya usko cll krte but vo pick nhi krta usko as it is inka medical box inko de diya oto bhi diya usko but deliver boy ne remark kiya ki product mila hi nhi wrong remark kiya is tarah ye log mere 600 somthing rs kha gae even meine supportnykka par complaint ki usi time jb vo lene aaya uske kuch time bad jb meine remark padha bas bolte h investigate chal rha Or kuch nhi hua in logon se trust krke paid order kiya... kya 600 rs khakar ye log bade ho gae naykka company bhut worst h koi bhi product na khride

I had to return a product because it didn't fit well, and I placed a return order and everyday they will set a new date with shit reasons and delay my return and will eventually force you to keep the product which doesn't fit you.
They should learn from Myntra

Worst shopping app
Would never recommend it
Received wrong ,used and defected product without any tag.
My product was not replaced with the right one

my product is lying in munbai hub since 10 days.. but still not delivered.. lodged complaint.. but no result... ull need to shut shops if ull cant deliver... if u cant deliver today pls cancel my order...

Nykaa Fashion order NYK-39468468-1020120 containing Puma Wave Flip Y...

I am trying to return the order but no one is coming to pickup my order and when nykaa customer care calls me for this, they always say they are trying to fix this issue but again the same thing is happening and now I am not getting return option for my order

The most worst experience by nyka fashion and their deliveries. Fraudsters not delivering the product and then charging the amount for the sam. Its a request stop using this app as they are misleading their customers and extorting the money with fraudulent means. Also their customers services are also worst with no solutions.
Beaware

Nykaa Fashion is a highly unreliable app. They are selling counterfeit products and making it impossible to process returns through constant delays. Their customer service is unprofessional and unresponsive. I am extremely disappointed with this experience."

Nykaa is no longer the company I once trusted and relied on for my order fulfillments. I am switching to another e-commerce as they are unable to deliver items nor provide genuine customer service.
People : Save yourself from the hassle, rather give an opportunity to others who could provide better service.

The worst online app experience of my life
Worst utter worst
Do not try this app

I wish if 0 star was an option. I placed an order on 6 May and my order was supposed to come by 11 May but they are just delaying it. Now this pathetic customer care music and no one is picking up. Pathetic customer care service. I am going to takeoff on them if someone answers. Screw you Nykaa. I hope that one day Nykaa shuts down. Hate your waiting time and that shitty song you play.

Please don’t order from the Nykaa Fashion app. In my experience, they are misleading customers, especially the Gahan brand.

I ordered two kurta sets but received only one. I raised a complaint, but no action was taken. Now I’m planning to share this issue on LinkedIn and Instagram to make people aware.

If anyone else has faced a similar issue, please speak up and share your experience too. We should spread awareness so that others do not lose their hard-earned money. Money earned with effort should not simply disappear without accountability.

I bought few clothes from Nyka fashion. They delivered used and dirty clothes . Refund and Return are like major challenges. They don’t want to take it back or give the money back . They say quality issues when they themselves have delivered bad quality clothes .

Worst customer service and they will not pick up your return! BEWARE before ordering from this business.

I had ordered 2 Kenneth Cole reaction trolley bags from Nykaa fashion. They sent me an original bag along with a fake look alike one. I knew it was fake because I have the same model bought from the Kenneth Cole store.

When I tried to return the fake bag, Nykaa fashion assigned a courier pickup partner called Shadowfax. On the day of pickup I see that the pickup was marked as unsuccessfull. The courier partner had whatsapped me checking availability and I had mentioned I was available. There was no call to my phone number or an attempt to pick up the item. They just marked it as unsuccessfully.

I contacted Nykaa fashion customer support who assured me that a complaint was raised and they will pick it up in 24-48 hours. No one showed up in the next 2 days. This process of me calling Nykaa customer support and they raising an "internal complaint" did not work. They did not have a process to change the courier partner as well.

For shadowfax courier partner customer support, it just goes to a bot and you can't talk to a human. I would highly not recommend this business. They are scamming decent customers.

I have never had a more frustrating experience shopping online than with Nykaa Fashions. They have irresponsible senior management that does have the professional curtesy or care to call back customers when requested. I made one purchase and they made jump through hoops to get my parcel. Still haven’t received it. Most frustrating customer care, who have know clue what’s going on their own app. Slow response time on chat and call time. I would not recommend Nykaa fashion to anyone. They talk big but don’t care about customers sentiments or frustrations about the promised date of delivery. Their app differed with their delivery partners status on the time frame of delivery. For days my parcel
Was stuck in one place and Nykaa assured me of timely delivery. Parcel delayed and yet to be delivered. Have not received any call. I have requested atleast 5 calls that I am aware of and not one has been received. Shows how professional the management is. To some extent the customer care agents are lot professional than their manager. Never shopping at Nykaa Fashion again. ❌ My experience has been a total nightmare. Between the differing delivery statuses and the "ghosting" from their senior management, it’s clear they don’t care about their customers.I’ve jumped through hoops for a parcel I still don't have. If you value your time and peace of mind, stay away from @nykaafashion. 🚩 #BoycottNykaa
#CustomerExperience #WorstService

The worst company ever. Their customer care is pathetic. I ordered for two product (brand Gahan) from which both send where wrong size, wrong brand and a part of the product missing. The day it arrived I opted for the return that day itself. When I called the customer care they told me to email the response was pathetic very slow and now they are saying they have send the right product to me and it's not their fault. I am feeling cheated for sure. Worthless company do not fall into their sell traps.

Very disappointing experience. The support team was unhelpful and failed to resolve my issue despite spending an hour explaining it. I only received generic responses with no actual assistance. I would not recommend shopping on Nykaa Fashion

Pathetic shopping experience not once twice but thrice.. it’s high time learning to not to shop from other shopping platforms but Nykaa fashion .. what they have earned is a bad name for themselves for giving such a bad experience to its customers without any support.
Such money making sites should be at a check..
Never going to recommend to buy from any brand on Nykaa fashion ..real fraud!

Nykaa customer care is the worst ever!
They delay orders- they dont cancel shipments, they dont even refund your money or edit your address/mobile number.
Worst experience ever. Customer care should be given ---10 ratings.

Pathetic brand I order wonder chef from them. First thing they delayed my delivery and I didn't lneed the product when it reach me as it was a wedding gift for a friend and when I raise a concern and return within the same day they said they will come and pickup and refund my money. It's over a month now and they didn't pick up and refund my money and when try to call they never pick up and when you chat the same tjing again and again we have raise your refund and all that. Pathetic service. DO NOT BUY from them