The process of using the NX Rewards site is relatively hassle free. CS are very prompt to reply when there is a problem. When I signed up I agreed to T and C s . However even after reaching the £250... See more
Company replied
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The idea is great. I love I can use it for extra savings for the cash rebate and the savings from gift cards. The admin work in claiming them is a bit tedious, especially the apps. I love claims can b... See more
Company replied
Very good cashback programme. I have used NX Rewards for about 8 months and I’m satisfied with the savings I have made on flights, fashion, online auctions, household purchases etc. Customer service a... See more
Company replied
It saved me a ton during Black Friday! Really the best cash back ever! Although needs follow up to most claims, still think it is worthy. To avoid long waiting time, follow up email for on-line pur... See more
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Company details
Written by the company
Find out more about how to use NX Rewards and get a minimum of 10 percent cashback on your purchases
Contact info
3.9
Great
1K reviews
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Pleased
I've been using NX rewards for a year now, and I am really pleased with the service. Even though the monthly fee is relatively high, I've always been able to "refund" it by using one of their retailers, even it is only once a month and even if the amount purchased is less than the monthly fee. Plus, I always get some sort of cashback.
15 April 2026
Reply from Nxrewards
We're happy to hear that you're pleased with our rewards program. It's great to know you find value in the cashback and retailer options, even with smaller, less frequent purchases. Thank you for sharing your positive experience with us!
Missing NX reward: A recent request of a missing online…
A recent request of a missing online purchase cashback has been sorted out quickly and smooth. I am happy on that.
13 April 2026
Reply from Nxrewards
We're happy to hear that your missing cashback request was resolved quickly and smoothly. We appreciate you taking the time to share your positive experience with us.
Smooth rewards experience with a few areas to improve
I’ve been using NxRewards for a while now, and overall, the experience has been fairly positive. What stood out to me initially was how straightforward the sign-up process was. Everything felt quick and accessible, which made it easy to get started without unnecessary friction.
The range of rewards and offers is quite appealing. There’s a decent variety, and I found some genuinely useful deals that I could actually benefit from, rather than just generic or impractical offers. The platform itself is also easy to navigate, which makes browsing and redeeming rewards feel seamless.
That said, there are a few areas where things could be better. At times, the terms and conditions around certain offers aren’t as clear as they could be, and that can leave you second-guessing whether you’re getting the full value promised. Also, response times from customer support could be improved, especially when dealing with time-sensitive issues.
Overall, NxRewards is doing a good job in providing accessible rewards and a user-friendly experience. With a bit more transparency and faster support, it could easily become an excellent platform rather than just a good one.
14 April 2026
Reply from Nxrewards
We're happy to hear that the sign-up process was straightforward and that you found appealing and useful offers.
Please know that our team is here to provide clarity for any questions you may have on the programme Terms and Conditions. We also acknowledge your feedback in regard to our customer service response times.
We're always looking for ways to improve the services we provide to our valued members, and your feedback means a lot to us.
Service excellence always
14 April 2026
Reply from Nxrewards
We're glad to hear you're finding the service as excellent! Thank you for your 5-star review.
Excellent service
Excellent service. Lots of options and quick and easy process for Cashbacks
2 April 2026
Reply from Nxrewards
We're happy to hear that you found our service excellent and the cashback process quick and easy with many options. Thank you for your feedback!
Poor System Capability
The cash back discount is definitely a good product. However, the NX rewards system capability is poor. Over the past 2 months, I have experienced two frustrating issues, which have taken a long time for team to respond and look into it.
1. Update Account Bank Details to receive cash back money
2. Unable to purchase the OneforAll gift card and experience system error— Still pending to be resolved.
I would suggest NX rewards team to improve their customer service team’s training. When a customer reports a system issue, it would help if the staff can show a bit more patience and properly record and escalate the technical issue for the relevant team to investigate, rather than telling the customer to wait another 24 hours to retry and hope system will work automatically.
11 April 2026
Reply from Nxrewards
We appreciate you sharing your experience. We regret the difficulties you've faced with updating bank details and purchasing gift cards.
Upon review, we see that your concern regarding your bank account was addressed when you contacted our team via phone and we're sorry to hear that this process has caused you dissatisfaction.
As for your concern regarding OneforAll Gift Card, please know that this type of transaction is handled by our third-party vendor. For us to review and provide additional information, please send us an email to contact@nxrewards.com along with the screenshot of the error you’re getting so we can follow-through.
Kind regards,
NX Rewards Team
Speed payments and great experience.
13 April 2026
Reply from Nxrewards
We're happy you had a great experience with our speed payments. Thank you for your positive feedback!
Great and address my question about the…
Great and address my question about the monthly rewards promptly.
19 March 2026
Reply from Nxrewards
We're happy to hear that we promptly addressed your question about the monthly rewards. Thank you for your positive feedback!
Fantastic
Fantastic! I’ve saved a lot of money and the service is perfect. Previously I’d used Quidco more but this is far better and far more reliable for tracking and approvals. Highly recommended! I’ve been using it for about a year now and it’s fantastic!
11 April 2026
Reply from Nxrewards
We're happy to hear that you've had such a positive experience! It's great to know our service has helped you save money and that you find our tracking and approvals reliable. Thanks for recommending us!
Avoid NX Rewards
Avoid NX Rewards. The claim for the initial cash back offer is not straightforward. Asks for a receipt that Nat Express does not provide in a simple form. The e mail confirming the purchase contains all the relevant info but saving it as a pdf exceeds the size permitted by the system.
10 April 2026
Unprompted review
Reply from Nxrewards
We appreciate you bringing this to our attention. We're sorry you experienced issues with the cashback offer and receipt submission.
Please share your membership details via email to contact@nxrewards.com so we can follow through on your concern and provide resolution.
Nx Rewards is excellent platform for…
Nx Rewards is excellent platform for earning cash back and rewards..Customer Care staff are very helpful at all times..very easy to call them in case of any problems.I highly recommend everyone to join Nx Regards
23 March 2026
Reply from Nxrewards
We're happy to hear that you find our platform excellent for earning rewards. We appreciate your kind words about our customer care staff and their helpfulness. Thank you for recommending us!
Awesome experience with NX Rewards Customer service
Awesome experience.
Got connected with customer care in just 1 min and agent understood and complete the task in a min. so it was really good.
30 March 2026
Reply from Nxrewards
We're happy to hear that you had such a swift and efficient experience with our customer care team. Thank you for sharing your positive feedback with us!
Tesco
Tesco, Tesco, Tesco. Every week it does not track the order, every week it does not track the cashback, every week I have to email my receipt, every week I’m told I’ve done it wrong. I haven’t done it wrong, it’s your system. Check other reviews on Trustpilot. Many many people are having the same problem. Listen to us and get it fixed.
31 March 2026
Reply from Nxrewards
Hello Paul, we're sorry to hear your cashback claim was declined.
Upon our review, we found several activities/click-through for your visit on Tesco, but it doesn't match the dates on the receipt you submitted.
When making a purchase, please ensure complete your purchase in one visit (don't browse away to Google or other sites mid-checkout).
Our team is always here to help validate your cashback claims. You can easily contact our Customer Service Centre:
• Our free telephone number from within the UK: 0800 917 7684*
I thought there was a mistake with my…
I thought there was a mistake with my cash back N Xrewards looked into it and sorted it out very quickly thank you N Xrewards
30 March 2026
Reply from Nxrewards
We're happy to hear that we resolved the cash back issue quickly. We appreciate you bringing this to our attention and thank you for your feedback.
useless
...in a word, useless. You have to do everything yourself. Nothing is ever on time.
8 March 2026
Reply from Nxrewards
We appreciate your feedback and regret that your experience was not satisfactory. We will review your comments as we strive to improve our services.
Reply from Nxrewards
We appreciate you taking the time to share your experience. We're happy to hear that you found our customer service quick and responsive.
Does exactly what they say they do
Does exactly what they say they do
Cashback was on time and they sort out problems over phone
18 March 2026
Reply from Nxrewards
We're happy to hear that you had a positive experience! It's great to know the cashback was on time and that we could resolve your issue over the phone.
CS is very responsive still.
CS is very responsive still.
Having a problem with Tesco tracking. Having to manually submit every week
23 March 2026
Reply from Nxrewards
We appreciate your feedback and are glad our customer support is responsive.
We’re sorry to hear that you have to submit manual claim for your transactions for Tesco. Upon review, there are clicks registered on your membership for visiting the Tesco website, however, your claims were declined due to the date on your submitted receipt does not match the click-through date registered on your account.
We highly encourage you to respond to our team's email with a copy of your online order confirmation for us to re-validate your claim.
If you need further assistance, you can easily contact our Customer Service Centre:
• Our free telephone number from within the UK: 0800 917 7684*
I really can earn rewards as long as I…
I really can earn rewards as long as I follow the procedure.
10 February 2026
Reply from Nxrewards
We're happy to hear that you can earn rewards by following the procedure. Thank you for sharing your positive experience with us!
Reply from Nxrewards
We're happy to hear that your experience was awesome, smooth, and transparent. Thank you for your positive feedback; it means a lot to us.
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