Customer Service is quick and reliable. The app is also easy to use. Despite the complexity of our business process, we were able to organize and manage our data and sales processes to a very satisfac... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
Nutshell has been a good fit for our business overall. It does a strong job of covering the CRM fundamentals without becoming overly complex, which makes it easy for a small team to use consistent... See more
Our company uses Nutshell to streamline our database, assign tasks, and capture leads and sales. We're still figuring out how to best optimize it, but it has been a helpful CRM for us.
Nutshell has been super helpful for email management and lead management. I love being able to see the whole history of a lead in one place, and the current conversations. It helps our team to maintai... See more
Company details
Written by the company
Founded in 2009, Nutshell is a comprehensive all-in-one platform for sales, marketing, and customer engagement. It combines simplicity and power, making it accessible for any user while meeting the demands of businesses of all sizes. Nutshell is ideal for teams seeking to consolidate their tools without the need for a dedicated admin to manage the software. Whether your goal is to increase revenue, optimize your sales process, or create impactful marketing campaigns, Nutshell provides the perfect solution. Each Nutshell subscription includes unlimited CRM contacts and data storage, fully customizable reporting tools, free data migration assistance, and world-class live support, all at an extremely affordable price. In 2024, Nutshell expanded its offerings with the launch of Nutshell Marketing and Nutshell Engagement. Nutshell Marketing enables businesses to design engaging email campaigns and landing pages to boost audience interaction, while Nutshell Engagement facilitates seamless communication with leads and customers through web chat and text messaging. Additionally, Nutshell integrates seamlessly with popular tools like Google Workspace/Gmail, Microsoft Office/Outlook, QuickBooks Online, Intercom, and Slack. A mobile version is also available, empowering sales reps to manage, search, and update contact information on the go.
Contact info
213 S. Ashley Street Suite #200, 48104, Ann Arbor, United States
- growth@nutshell.com
- nutshell.com
THE Sales Tool for Small Businesses
I don't know how any sales team could get the job without it. Before Nutshell, my team had no formal method to track or work leads. Adopting this sales tool prompted us to build out a sales process that is now a driving factor in our growth. My team can easily communicate within the system and I have visibility into what's going on. I don't know where we'd be without Nutshell!
7 September 2016
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.