I have now used Nutrapreps quite a…
I have now used Nutrapreps quite a number of times without issues, the quality of the food has always been to a high standard and up until today i couldn't comment negatively, however...
I placed an order for delivery yesterday and everything went through as normal, someone at home all day but nothing received. Today i tried to make contact by Mobile phone (multiple times) but no answer, texted the mobile number and no answer, sent an email and yes you've guessed it no answer. Tried to use the contact form on their website and this isn't working either.
There is an increasing number of companies these days all supplying healthy meal preps and I would have thought customer service would be both a big way of ensuring you keep your customer base and increasing it rather than pointing your customers to a competitor.
If your contact methods are not working or covered then I would suggest you remove those methods and concentrate on what you can see and respond to.

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