It took a long long time and many many emails to get our product
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Review summary
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Extremely sus and RED FLAG to deal with. They demanded a copy of my bank statement. "To proceed with the processing of your order, we kindly ask you to provide us with a screenshot of your b... See more
Company replied
Took 6 weeks to be delivered and then was a completely different product and dosage to what I ordered. When I emailed them they wanted me to keep the wrong order with 50% refund. I had to request twic... See more
Our order was placed on the 10th Dec 2025. It is now January 8th 2026 and no sign of our order. Tracking tells me it is only half way here from the USA. Bit disappointed so far. If it arrives short... See more
2.2
Poor
164 reviews
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Replied to 8% of negative reviews
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product has not arrived
12 April 2024
It still hasn't arrived
It still hasn't arrived. Let's talk refunds ..
... it did arrive recently. Just late to what was quoted. It appears its sent from the good old you ess of ayyyy instead of Australia. Again as quoted . Just tell the truth it works for the rest of us outside of usa
28 March 2024
Not an Australian supplier
Ordered on 11 April thought I was dealing with an Australian supplier according to their web address .com.au still waiting on product to arrive coming from USA not happy
11 April 2024
I still don’t have my supplement and…
I still don’t have my supplement and expected that it was in Australia given you are an Australian company . I now see it is coming from the US and is still in the USA, weeks later.
I find this very misleading as well as the cost which was far higher than I realised
11 April 2024
NOT AUSSIE WEBSITE POSSIBLE SCAM
This Website is decietful or possibly a SCAM not confident I will get my order !
THIS IS NOT AN AUSTRALIAN BUSINESS BUT IS SET UP TO DECEIVE CUSTOMERS INTO THINKING IT OPERATES IN AUSTRALIA AND YOU WILL GET YOUR ORDER SWIFTLY .
Placed and paid form my order 22 days ago and according to the tracking it hasn't left the US Yet. I COULD OF ORDERD DIRECT FROM THE MANUFACTURER IF I WANTED TO PURCHASE FROM THE US AND WAIT TO GET MY ORDER
BUYER BEWARE!!! DO NOT GIVE YOUR HARD EARNED MONEY TO THIS DODGY WEBSITE!
CUSTOMER SERVICE IS APOLOGETIC BUT OFFERS NO SOULUTION OR COMPENSATION !
9 April 2024
ordered on 12th of March
ordered on 12th of March, still haven't received order, waiting for more than a month. After 10 days from the purchase I contacted customer support and only after they shipped my order.
18 April 2024
No Communication
Paid $50 for Express Post but, they refused to send it Express, they then refused to refund me until I questioned them about it. After finally being refunded, they refused to answer any of emails. Postage was worse than snail mail, it was marked as “Pending” for 3 days and then asked about this the answer I got was NOTHING. I will never use this company again, they don’t even deserve a 1 star rating.
6 April 2024
Very helpful customer service
3 April 2024
Mandy was a great help
28 March 2024
Wheres my order
Wheres my order ? It's been over 1 month since order was placed and still not received ,
18 March 2024
Ordered cancelled after 11 days…
Ordered on 6 March based on website representation that my item was in stock. 11 days later I received an email saying my order was cancelled as the item was not in stock. That happens, I guess, but the time period for notifying me of this was excessive.
Won’t be buying from this place again.
17 March 2024
Unprompted review
Do not order from this site!!
Do not order from this site!!! It is a scam! They are not contactable. The product I purchased was over $200. Disgusting!
13 March 2024
Unprompted review
Terrible experience
Not an Australian based site despite the .au on website! I was suss as there prices were incredibly high compared to other sites, but it said the item I wanted was in stock so thought would try. Unfortunately found the reviews after had placed order. Terrible decision and I regret. Worst customer service.. they respond with dribble not answering your question, then cease responding altogether. Do not recommend. Who knows if product will arrive or not!
13 March 2024
Unprompted review
Terrible
Terrible. Worst ever ordering experience. Evasive answers to my questions or no response at all. What are you hiding about your location?
24 January 2024
I recently ordered a health supplement…
I recently ordered a health supplement online and have been incredibly impressed with the results. Not only did it arrive quickly, but I've also noticed a significant improvement in my overall wellbeing since starting to use it. The effectiveness of this product has exceeded my expectations, and I'm definitely planning to shop here again for my supplement needs. Highly recommend!
11 February 2024
Never received the order and there was…
Never received the order and there was no follow up service - does this company really exist?
10 January 2024
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