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Rated 3 out of 5 stars

Peel off labels don't stick. Called and emailed company. No response. Total waste of money and time 5/24/2023. Phone call? Still waiting. 6/2/2023 OK. It took awhile, but I think it was mo... See more

Company replied

Rated 5 out of 5 stars

I have used Nursinghomelabelco for the past two years for all my mother's clothing. I just feel better getting them labeled myself before taking them to her nursing home and these labels have handl... See more

Rated 3 out of 5 stars

Please excuse my previous review.. just received my order today... however there was the evident absence of communication... after I paid the invoice .. I heard nothing.. not even notice that the ord... See more

Company replied

Rated 5 out of 5 stars

I ordered labels from two companies. The Nursing Home labels were far superior. The print was crisp and clear and they adhered in half the time of the others. This was very important because mom is... See more

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3.7

Average

TrustScore 3.5 out of 5

343 reviews

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Rated 3 out of 5 stars

Peel off labels don't stick. Zero Customer Support

Peel off labels don't stick. Called and emailed company. No response. Total waste of money and time

5/24/2023. Phone call? Still waiting.

6/2/2023
OK. It took awhile, but I think it was mostly a problem with communication links failing and Emma has told me those will be addressed. So I upgraded review to three stars given the issues. In any case I got replacement labels, they work well. Additionally, once I got some customer support, it couldn't have been much better. Thank you Emma.

23 April 2023
Unprompted review
Nursinghomelabelco logo

Reply from Nursinghomelabelco

I am so sorry to hear you have had issues with your labels. I have checked on all our systems and I can't find any correspondence apart from the order we originally took for you. We pride ourselves on our customer service so I apologise for all the upset and inconvenience this has caused you. I will call you immediately so we can sort out why this is happening. Emma

Rated 1 out of 5 stars

Absolutely No Gaurantee and NO Customer Service. DO NOT USE!

I was getting ready to order for a third time and noticed the guarentee. So I left two messages and received NO REPLY! After this I decided to try another label company.
Nursing home washings destroys the ink used on the iron on Once Labels (which are the only labels I have purchased) and the label which turns a yellowish grey. All this makes it difficult to read the label then it needs to be replaced. The labels the nursing home uses last longer and they are free. For the cost of these labels you would think they would last more than six months.

14 November 2019
Unprompted review
Rated 5 out of 5 stars

Great Labels!

I love these labels. They really work well, and stay on even through the many harsh washes the clothes go through at the Memory Care Facility.

3 February 2018
Unprompted review
Rated 4 out of 5 stars

Would recomment

Would have given this company a 5 star review if not for the fact that I never did receive a reply to my email order query. Other than that, the ordering was quick and easy and the product quite nice, though it took a lot longer than posted reviews indicated. Would recommend if you need this type of product as the labels are nice and easy to apply.

6 January 2018
Unprompted review
Rated 4 out of 5 stars

For the most part I have had no problem …

For the most part I have had no problem with the labels. The only negative I have is getting the iron on labels to stay on the bras.

1 January 2018
Unprompted review
Nursinghomelabelco logo

Reply from Nursinghomelabelco

Hi Jacqueline,

So glad to hear you are happy with your labels. The best place we find to place the label for bras is the part of the bra that sits under your arm and is a patch of fabric that runs along the back to where to then fix your bra on. This part has the smoothest and often unpatterned area of fabric. Any problems please shout and we will look into it for you.

Happy New Year!

Kindest regards,

Emma

Rated 4 out of 5 stars

Product is fine

Product is fine. It takes too long to receive it.

29 December 2017
Unprompted review
Nursinghomelabelco logo

Reply from Nursinghomelabelco

Hi Vicki,

Thank you for sharing your experience with us. I'm glad you are happy with the labels. We always aim to get your order out within 24 hours of ordering, which I can see we did with your order and the free shipping that you chose is standard US Mail and takes 6-9 business days to reach you, I apologize if this wasn't clear on ordering.

Kindest regards,

Emma

Rated 4 out of 5 stars

Name lables for my Mother in nursing care

The sew-in labels are OK but I was expecting more of a fabric type label & these are like plastic but they work. The labels came in the mail promptly. I do wish we had a label company in the USA...I was unable to find one.

28 December 2017
Unprompted review
Nursinghomelabelco logo

Reply from Nursinghomelabelco

Hi Brenda,

Thank you for taking the time to tells us about your experience with us. We do have cloth embroidered labels but the ones you chose were bought into the range for people with sensitive skin so they are made of a special nylon fabric and the wording is printed rather than embroidered so there is no irritation.

If you would like me to call and talk through our woven range please let me know and I will happily do so.

Kindest regards,

Emma

Rated 5 out of 5 stars

Always top notch service and a quality …

Always top notch service and a quality iron on label. Every time I order I find I need another item. Be sure to order enough. My first 150 lables were thought to be enough until my wife started to gain weight! The second order of 150 is doing fine but I find I need shoe lables now and maybe a few tags for coats made of material sensitive to heat. Great item. Free mail came almost as fast as DHL.

John

20 December 2017
Unprompted review
Rated 5 out of 5 stars

The labels are amazing

The labels are amazing! Easy to read, and the Once labels are absolutely impossible to remove. My mother has never complained about feeling them inside her clothing, and she has always been sensitive to the size and care labels on clothing. The stick-on labels make all her possessions easy to identify. I would recommend any of these labels to everyone.

19 December 2017
Unprompted review
Rated 4 out of 5 stars

The labels are nice but just trying …

The labels are nice but just trying them so not sure how long the iron-on labels will last but so far so good. The only real problem was that they took 10 days to get here but that was partly my fault in not noticing that they were coming from the UK. Great price and shipping was free so that was 2 wins in my book!

18 December 2017
Unprompted review

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