Nurp Reviews 648

TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Looking at 157 reviews, reviewers had a great experience with this company. Customers consistently praise the staff for their helpfulness, knowledge, and dedication, often highlighting staff members for their exceptional support and guidance. The customer service is frequently described as outstanding, with many appreciating the personalized attention, quick responses, and smooth onboarding process. Reviewers also value the continuous efforts to improve the user experience and the educational content provided. However, some people were dissatisfied with the service, particularly concerning the performance of the algorithms and the responsiveness of support after initial setup. These customers reported issues with algorithms underperforming, experiencing significant losses, and a lack of transparency regarding these issues. A few also mentioned difficulties with customer service becoming unresponsive when problems arose, especially regarding algorithm errors or failed trades.

What people talk about most

Staff

Reviewers highlight positive aspects of staff. Customers consistently praise the team's helpfulness,... See more

Customer service

Consumers generally express satisfaction with customer service, highlighting the responsiveness and... See more

User experience

Clients share positive opinions on user experience, highlighting that the company provides a good user... See more

Service

Customers consistently note ambiguous experiences with service. While some reviewers praise the "white glove... See more

Artificial intelligence

Customers had ambiguous experiences with artificial intelligence. While some reviewers praise the algorithms,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Nurp has been great to work with so far (since 9/2025). Their products work and they seem to very vigilant in continuously improving them. When issues arise, they also make good decisions that are cus... See more

Company replied

Rated 4 out of 5 stars

NURP continues to innovate. I've been using NURP's services for about 2 years now and there have been some ups and downs in the market. They have always worked hard to innovate to meet the challen... See more

Company replied

Rated 4 out of 5 stars

Working with Ian at NURP has been the best! NURP seems to always be evolving and changing with the market which is great and I appreciate being part of it. Ian in the Customer Support/Service has be... See more

Company replied

Rated 5 out of 5 stars

The NURP team has been wonderful to work with. This is a new financial tool that I can visualize but not totally grasp. NURP's representatives helped through the entire process. It's been successfully... See more

Company replied


Company details

  1. Software Company

Written by the company

Nurp is a financial software company dedicated to helping investors harness the power of algorithmic trading. Our advanced trading algorithms are designed to analyze and execute trades in Forex, Gold, and Cryptocurrency markets—giving individuals an edge through automation, data, and precision. We work with high-net-worth individuals, entrepreneurs, executives, and those planning for retirement who are seeking smarter, tech-driven ways to grow and manage their portfolios. Whether you're new to algorithmic strategies or looking to scale your investment performance, Nurp provides the tools, transparency, and support to help you stay ahead of the curve. Our commitment to innovation, education, and client success is at the core of everything we do. We believe in empowering our clients with cutting-edge technology backed by real results and real people.


Contact info

4.0

Great

TrustScore 4 out of 5

648 reviews

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Rated 5 out of 5 stars

I have zero experience trading and when…

I have zero experience trading and when I heard about the new product Nurp is offering I thought it may be too good to be true. I took the leap after I started to get to know their company and CEO better as I felt everyone I spoke with were trustworthy and honest people. Instead of my money sitting in my money market account generating 5% a year, I have already made 1.4% in the first week of trading. I set my own risk parameters and stop loss and feel confident in the system and strategies. It was very quick and easy to set up (3 minutes after choosing my broker and depositing money), and I highly recommend it to people like me who want to make the most of their money but don’t have the knowledge to trade on their own yet!

9 January 2025
Nurp logo

Reply from Nurp

Thank you Helena for your review! Nurp is glad to hear you are enjoying our product.

Rated 1 out of 5 stars

I wouldn’t recommend this company

I wouldn’t recommend this company. Technology is faulty. Team is not very genuine. Beware. You’ll likely have a loss.

14 August 2024
Unprompted review
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Reply from Nurp

Hello Antonio. Thanks for taking time out of your day to leave this review. I see you purchased a product from us on June 10th, 2024 and Nurp stood by its Money Back Guarantee and issued you a full refund on August 2, 2024.

We’d be happy to offer you free access to our newly upgraded program, which includes a US based broker option, multi strategy algorithms, and more built in protective measures. We believe this version better aligns with the needs of our users, and we’d love for you to give it a try.

Please feel free to reach out to our team at support@nmurp.com, and we’ll set you up with access. We appreciate your feedback and hope to turn your experience into a positive one!

Rated 1 out of 5 stars

Beware of Nurp they only want your money

I bought their bot at 12k price. Put 50k in it at recommanded settings plus paid a 497 monthly fee. I followed everything they told us. With the audjpy event in july or august it blew my account. I asked for a refund and they told me in an agressive way that its not in their policies to refund customers even if its their fault my account blew up. THEY REALLY DONT CARE if their bot does shit and you lose your money, they wont even refund 1 cent. Wow you guys only care about money

11 February 2025
Unprompted review
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Reply from Nurp

Hello Zachary- Thank you for answering my phone call today. As a company, we fully stand by our product and user experience. Like I communicated over the phone with you, since you purchased the product on December 20, 2023, unfortunately you are beyond the Money Back Guarantee period we offer to all of clients. Additionally- you paid $9,000 as we gave you a $3,000 discount.

With that being said- please feel free to contact support@nurp.com to take advantage of the offer I made you on gaining free access to our upgraded system anytime! Thank you.

Rated 5 out of 5 stars

The support and attention we received…

The support and attention we received while setting everything up was great! They were very patient with me and answered all of my questions. The application is so easy to read and use since moving to a web browser.

6 January 2025
Unprompted review
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Reply from Nurp

Thank you Kori! Appreciate the feedback!

Rated 4 out of 5 stars

Nurp so far with Gold and Fed

I have signed up with Nurp in late October 2024. Since signing up I have tried Fed and later the Gold algo. Since I have only one algo license, so I had to pause Fed to try Gold. Fed algo gave me little below 2% during the evaluation. In mid-December I replaced it with Gold algo and so far see 2.4% monthly.
Now to the onboarding experience. On-boarding was easy except that they couldn't get Fed working on my VPS with no good explanation and I had to switch to a different VPS. Otherwise, its working smoothly and I have a relationship manager that I can reach out to in case I need anything. I had two calls with them so far and they helped me switch the algo to evaluate Gold.
I will however, also say that the price is bit steep and without substantial capital it will take longer to recover the Algo and monthly fee along with VPS charges and any ongoing interest/fee with the broker of your choice. Consider all the cost, not just the algo cost before you on-board.

23 January 2025
Unprompted review
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Reply from Nurp

Hello Kamlesh. Thank you for your review. I will make sure to inform our Support Team to give you a call to review your account to see if there are any areas for improvement and optimization. Thanks for being a Nurp customer!

Rated 4 out of 5 stars

First impression

Highly attentive client service folks who made things easy to digest. Easy to get set up and moving. 2 months in and averaging about 6% a month

4 December 2024
Unprompted review
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Reply from Nurp

Hey Corey! Thanks for leaving us a review. We're glad you are having a good experience so far.

Rated 5 out of 5 stars

Steady Returns and a Great Experience!

**Review for Nurp.com**

I joined Nurp a few months ago, and I’ve been very impressed with the results so far. The returns I’ve seen have been steady and significantly better than what I would get with my money market accounts. The platform is user-friendly, and everything has been smooth and reliable. Overall, I’ve been very pleased with my experience and am optimistic about continued success. Highly recommend it for anyone looking to grow their investments!

17 January 2025
Unprompted review
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Reply from Nurp

Thank you so much Troy! We appreciate the review and having you as a client!

Rated 5 out of 5 stars

Consistent Returns and Excellent Customer Service

I have been pleased with the consistent returns provided by the NURP algorithm(s). Once setup, there has been very little management requires. I have also been impressed with the excellent level of customer service and support with initial setup and training. After comparing several algorithm based services I am convinced NURP far exceeds their competitors with their excellent level of customer service and training materials.

19 January 2025
Unprompted review
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Reply from Nurp

Thank you for taking the time to share your positive experience with Nurp. We're thrilled to hear you found your interaction with our staff illuminating and that you're excited about moving forward.

We're confident in our staff and their ability to address any questions or concerns you may have. Please don't hesitate to reach out to us directly.

Thank you for choosing Nurp.

We appreciate your business and look forward to a successful partnership.

Rated 5 out of 5 stars

The knowledge and ease that your people…

The knowledge and ease that your people are able to guide you through the steps needed.

15 January 2025
Unprompted review
Nurp logo

Reply from Nurp

Thank you for taking the time to share your positive experience with Nurp. We're thrilled to hear you found your interaction with our staff illuminating and that you're excited about moving forward.

We're confident in our staff and their ability to address any questions or concerns you may have. Please don't hesitate to reach out to us directly.

Thank you for choosing Nurp.

We appreciate your business and look forward to a successful partnership.

Rated 5 out of 5 stars

Very Happy So Far

7 Weeks in, everything is going according to plan. Nurp appears to be transparent and open about everything. Their training and educational videos are informative and engaging. Their algorithms are performing as expected and generating good returns. I am running Dalio with real money and Golddigger on a demo account. Very happy so far!

17 January 2025
Unprompted review
Nurp logo

Reply from Nurp

Thank you for taking the time to share your positive experience with Nurp. We're thrilled to hear you found your interaction with our staff illuminating and that you're excited about moving forward.

We're confident in our staff and their ability to address any questions or concerns you may have. Please don't hesitate to reach out to us directly.

Thank you for choosing Nurp.

We appreciate your business and look forward to a successful partnership.

Rated 5 out of 5 stars

Great training and support

Although I've only been with Nurp for two months, the initial training was very professional, easy to follow and always on time! The accessibility for support is excellent.

2 December 2024
Unprompted review
Nurp logo

Reply from Nurp

Thank you for taking the time to share your positive experience with Nurp. We're thrilled to hear you found your interaction with our staff illuminating and that you're excited about moving forward.

We're confident in our staff and their ability to address any questions or concerns you may have. Please don't hesitate to reach out to us directly.

Thank you for choosing Nurp.

We appreciate your business and look forward to a successful partnership.

Rated 4 out of 5 stars

NURP is composed of professional

NURP is composed of professional, organized, and friendly individuals! I also love the online education provided. It is straightforward and clear.
The online community provides me with amazing intel. NURP truly succeeds in what they do.
(The only thing I hope NURP can improve is responding to IT help earlier via email.)

1 December 2024
Unprompted review
Nurp logo

Reply from Nurp

Thank you for taking the time to share your positive experience with Nurp. We're thrilled to hear you found your interaction with our staff illuminating and that you're excited about moving forward.

We're confident in our staff and their ability to address any questions or concerns you may have. Please don't hesitate to reach out to us directly.

Thank you for choosing Nurp.

We appreciate your business and look forward to a successful partnership.

Rated 5 out of 5 stars

Outstanding trading experience!

I mean, the performance of the algorithms are outstanding, which are unlocking eye-watering returns I never thought were humanly possible. But what sets this experience, and this company, apart from the rest, is the focus on a great trader experience. Everything about this company is great, from the no-pressure sales seminars, to the seamless onboarding process, to the fantastic and intuitive training, the extremely responsive tech support and weekly recurring market analysis, to hosting a great online community. Most importantly, they’ve demonstrated a great culture towards continued product development and process improvement ever since I signed up in July 2024. Markets evolve over time, and Nurp is right there at the forefront, continuously innovating to keep their traders on top. I thought I was purchasing a product, but what I’m really getting is an awesome trading experience! Thanks Nurp!

16 January 2025
Unprompted review
Nurp logo

Reply from Nurp

Thank you for taking the time to share your positive experience with Nurp. We're thrilled to hear you found your interaction with our staff illuminating and that you're excited about moving forward.

We're confident in our staff and their ability to address any questions or concerns you may have. Please don't hesitate to reach out to us directly.

Thank you for choosing Nurp.

We appreciate your business and look forward to a successful partnership.

Rated 5 out of 5 stars

The team at Nurp has been super helpful

The team at Nurp has been super supportive and knowledgeable about the product, and they have even rolled out a streamlined dashboard that minimizes the adjustment the user of the ATA software will have to make to their investment parameters.

22 November 2024
Unprompted review
Nurp logo

Reply from Nurp

Thank you for taking the time to share your positive experience with Nurp. We're thrilled to hear you found your interaction with our staff illuminating and that you're excited about moving forward.

We're confident in our staff and their ability to address any questions or concerns you may have. Please don't hesitate to reach out to us directly.

Thank you for choosing Nurp.

We appreciate your business and look forward to a successful partnership.

Rated 1 out of 5 stars

Warning do not buy anything from this…

Warning do not buy anything from this company. You will lose your account or if not, the majority of your funds. The company only cares about gaining from monthly payments. They don't care about their clients. Major warning

17 January 2025
Unprompted review
Nurp logo

Reply from Nurp

We take all concerns seriously from NURP customers. However, we've requested additional information from you to investigate your concerns, which you've not provided. We welcome you to contact us with more information so that we can thoroughly investigate your concerns.

In the absence of any further information, we must assume this review is not legitimate.

We caution the Trust Pilot community to question the authenticity of reviews like this one from non-organic users.

Rated 5 out of 5 stars

Initial Experience

Communication has been great! Nurp team is very responsive and they offer a lot of learning resources!

16 January 2025
Unprompted review
Nurp logo

Reply from Nurp

Thank you for taking the time to share your positive experience with Nurp. We're thrilled to hear you found your interaction with our staff illuminating and that you're excited about moving forward.

We're confident in our staff and their ability to address any questions or concerns you may have. Please don't hesitate to reach out to us directly.

Thank you for choosing Nurp.

We appreciate your business and look forward to a successful partnership.

Rated 5 out of 5 stars

Newbie Friendly!

I believe the company is doing great. They actually listen to their customers and recognize them repair the weak areas. I am fairly new to this company (under 6 months) and I have had great success with every question I asked. The staff is knowledgeable and willing to listen and help a newbie like me- much appreciated!

16 January 2025
Unprompted review
Nurp logo

Reply from Nurp

Thank you for taking the time to share your positive experience with Nurp. We're thrilled to hear you found your interaction with our staff illuminating and that you're excited about moving forward.

We're confident in our staff and their ability to address any questions or concerns you may have. Please don't hesitate to reach out to us directly.

Thank you for choosing Nurp.

We appreciate your business and look forward to a successful partnership.

Rated 5 out of 5 stars

Awsome team & product

The Nurp team is fully in control of the service they provide and inspire confidence from the get go. They know their stuff and get you up and running quickly. The product is distinctive and works as expected.

16 January 2025
Unprompted review
Nurp logo

Reply from Nurp

Thank you for taking the time to share your positive experience with Nurp. We're thrilled to hear you found your interaction with our staff illuminating and that you're excited about moving forward.

We're confident in our staff and their ability to address any questions or concerns you may have. Please don't hesitate to reach out to us directly.

Thank you for choosing Nurp.

We appreciate your business and look forward to a successful partnership.

Rated 5 out of 5 stars

Glad I Took the Leap!

At first, I was definitely hesitant about trying out Nurp.com. Like many, I had doubts about trusting AI bots with my goals, but something told me to go with my gut. I’m so glad I did! The performance has been outstanding, and I’ve been blown away by how well the bots have delivered. If they keep performing at this level, I might be planning an early retirement! The results have exceeded my expectations, and I’m genuinely excited to see what the future holds. Highly recommend Nurp.com to anyone on the fence—it's been a game changer for me!

15 January 2025
Unprompted review
Nurp logo

Reply from Nurp

Thank you for taking the time to share your positive experience with Nurp. We're thrilled to hear you found your interaction with our staff illuminating and that you're excited about moving forward.

We're confident in our staff and their ability to address any questions or concerns you may have. Please don't hesitate to reach out to us directly.

Thank you for choosing Nurp.

We appreciate your business and look forward to a successful partnership.

Rated 4 out of 5 stars

Beating the competition.…

So far the customer service has been far and above. I have another algo service and Nurp service is making them look bad.

15 January 2025
Unprompted review
Nurp logo

Reply from Nurp

Thank you for taking the time to share your positive experience with Nurp. We're thrilled to hear you found your interaction with our staff illuminating and that you're excited about moving forward.

We're confident in our staff and their ability to address any questions or concerns you may have. Please don't hesitate to reach out to us directly.

Thank you for choosing Nurp.

We appreciate your business and look forward to a successful partnership.

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