Nurojit Reviews 270

TrustScore 4 out of 5

3.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 80 reviews, reviewers had a great experience with this company. Many customers praise the product's quality, noting it is effective and provides noticeable benefits such as increased energy and improved sleep. People often describe it as the best shilajit they have tried, even after experimenting with other brands for years. Reviewers also highlight excellent customer service, with fast replies and consistent updates, and appreciate the quick delivery. However, some customers experienced significant issues with delivery, reporting long wait times, lost orders, and products not arriving at all. There were also complaints about customer service regarding unresolved issues and lack of proper communication. A few people also found the product's taste unpleasant and did not experience the advertised results.

What people talk about most

Product

Consumers find product to be ambiguous, with many praising its quality and effectiveness, noting increased... See more

Quality

Users describe positive interactions with quality, with many reviewers consistently praising the product's... See more

Delivery service

People report ambiguous experiences with delivery service, with some customers praising very good and fast... See more

Order

Clients share ambiguous opinions on order experiences, with many expressing significant frustration regarding... See more

Customer service

Customers consistently note ambiguous experiences with customer service, with many praising the support... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Amazing product dont get me wrong, one of the best shilajit brands ive used. ONLY critisism i have is that they do take AGES to deliver, i always have to wait over 2-3 weeks for it to arrive which is... See more

Rated 4 out of 5 stars

I placed my order on July 29, 2025, but I still haven’t received anything. The tracking link shows that the package is with the Dutch postal service, but when I called them, they said they have no r... See more

Company replied

Rated 3 out of 5 stars

I wish the product had been sent via courier, as apposed to Canada Post, which was on strike at the time. It just took a lot longer to arrive than expected. I have been taking this product for a... See more

Rated 5 out of 5 stars

I purchased my first jar simply for overall wellness, energy etc. After a number of weeks taking it with my coffee every morning, I noticed a considerable improvement in my body shape post workout and... See more

Company replied


Company details

  1. Vitamin and Supplements Store

Written by the company

Nurojit - Elevate Your Health with Shilajit Welcome to Nurojit! We're your Shilajit experts, and we're here to supercharge your health naturally. Join our community of satisfied customers who have unlocked the secret to vitality with our premium Shilajit supplement. Discover the Nurojit difference today!


Contact info

3.8

Great

TrustScore 4 out of 5

270 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 18% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I've ordered Nurojit's Shilajit now for…

I've ordered Nurojit's Shilajit now for the 3rd time. The price and quality is top notch. Retired 13 years army fitness enthusiast who loves a natural take to dieting and supplements, I'd recommend Shilajit only from Nurojit.

Also if you have any issues their customer service is always quick to reply and help mitigate any issues asap. I really appreciate this company. Even shipping to Canada is quick! Thank you for providing such a stellar product.

1 February 2025
Unprompted review
Rated 5 out of 5 stars

I have bought shilajit Essence

I have bought shilajit Essence, Mystic Shilajit, and Nurojit shilajit and in my opinion if your looking for the most pure shilajit on the market it would be Nurojit. It tastes the worst out of the bunch that I tried but it's not supposed to taste good. And also makes me feel the best. It did take over two months to come in but if you want the legit stuff it's going to take time. Look up how they harvest it and sun dry it, takes time.

23 January 2025
Unprompted review
Rated 1 out of 5 stars

I have purchased and used this product

I have purchased and used this product. Definitely won’t be again. In my opinion after 3/4 weeks of use as directed with also good diet and training 3/4 times per week.!!! Nothing at all, no changes.

20 December 2024
Unprompted review
Rated 1 out of 5 stars

Left in the dark.

Like others, I have not received my order from Nurojit.com I have sent several emails asking for updates and receive the same lazy, generic “thanks for your patience” response every time. Their products are far too expensive to be continually sloughed off.

5 December 2024
Unprompted review
Rated 5 out of 5 stars

I use this product everyday

I use this product everyday. It's absolutely 💯 the best. I look younger, much more energy with the busy life style l live. I totally recommend to anyone. Be game and try it. It won't be a regret. Veronica

21 November 2024
Rated 5 out of 5 stars

Didnt received it but got refund

Got refund, thank you

21 November 2024
Nurojit logo

Reply from Nurojit

We’re truly sorry your order from November 21st still hasn’t arrived, and we completely understand how frustrating this must be. We’ve reached out again to follow up and ensure this is fully resolved as soon as possible.

Thank you for your patience—we’re committed to making this right.

Best regards, NuroJit support

Rated 1 out of 5 stars

Still waiting for my order

Still waiting for my order. Feeling scammed 200$

1 December 2024
Unprompted review
Nurojit logo

Reply from Nurojit

We’re truly sorry to hear you’re still waiting for your order, and we understand how frustrating and disappointing this must feel—especially after spending $200.

We’ve reached out again to follow up and ensure this issue is fully resolved as soon as possible.

Thank you for your patience, and please know we’re committed to making this right.

Best regards, NuroJit Team

Rated 3 out of 5 stars

My purchase was refunded.

After some back and forth Nurojit has refunded my money. It’s a shame I never got to try the product as I was truly interested in seeing the benefits.

27 November 2024
Unprompted review
Nurojit logo

Reply from Nurojit

We sincerely apologize for the experience you’ve had, and we understand how frustrating and disappointing this situation must be. We’ve reached out again regarding your order #34770 to ensure this issue is addressed and resolved as quickly as possible.

Thank you for your patience—we’re fully committed to making this right.

Best regards, NuroJit Team

Rated 1 out of 5 stars

Going to police on nurojit SCAMMERS

Another company scamming people out of hard earned money I have two orders 32185 and 34032 combined over 1000 dollars and when I contact delivery company they say contact merchant which is impossible and no replies.

Not sure if lawyers or police need to be both involved but I’m sick of these companies falling short and scamming people out of money it’s time to contact police and see if I can get help

1 January 2025
Unprompted review
Nurojit logo

Reply from Nurojit

We sincerely apologize for the frustration and stress this situation has caused you. We completely understand your concern, especially given the value of your orders #32185 and #34032.

We’ve reached out again to ensure these issues are addressed and resolved as quickly as possible. Your trust is incredibly important to us, and we’re fully committed to making this right.

Thank you for your patience as we work to resolve this matter.

Best regards,
NuroJit support

Rated 1 out of 5 stars

Poor Customer Service

Attempting to unsubscribe from the text messages outside of USA is a nightmare! No help from Customer Service, I believe they choose to ignore my countless emails requesting for help - and do not read the finer details - instead send a stock standard reply.

9 December 2024
Unprompted review
Nurojit logo

Reply from Nurojit

We sincerely apologize for the frustration you’ve experienced while trying to unsubscribe from our text messages. We understand how aggravating it is to feel unheard, especially after reaching out multiple times.

We’ve followed up again to ensure your concerns are properly addressed and resolved as quickly as possible. Your experience matters to us, and we’re committed to making this right.

Thank you for your patience and understanding.

Best regards, NuroJit Team

Rated 5 out of 5 stars

Two Thumbs Up

I ordered my Shilajit from Nurojit and I have nothing but positive things to share!! Their product was as advertised!!! After about 3 days I experience more energy, better sleep and improved mental clarity. I simply FELT healthier!!
The customer service has been amazing! I experienced ZERO issues with ordering or delivery of my products!
I am so impressed by Nurojit I have placed my order for their blueberry shilajit gummies.
I am positive I will experience nothing but positive results from this product as well !! :)

18 December 2024
Unprompted review
Rated 1 out of 5 stars

Customer service is the worst

Customer service is the worst. I’m waiting for an order since Oct. I had to post a review here to get a response and after I got a long winded response, nothing was actual done to reship my order or even refund me. I have emailed them multiple times and am getting zero satisfaction or response. If you’re ordering internationally I would avoid.

17 December 2024
Unprompted review
Nurojit logo

Reply from Nurojit


We truly apologize for the ongoing frustration and disappointment you’ve faced while waiting for your order since October. We understand how upsetting it is to feel unheard, especially after multiple attempts to resolve this.

We’ve reached out again to ensure your concern is properly addressed and resolved as quickly as possible. Your experience is incredibly important to us, and we’re committed to making this right.

Thank you for your patience, and we’ll be in touch shortly.

Best regards, NuroJit Support

Rated 1 out of 5 stars

Horrible Customer service/Will not refund order

I returned their product and they have IGNORED my emails. I sent them a tracking number and they have the product but are not providing a refund. They take FOREVER to reply to your initial request to set up and return/refund. Based on their customer service alone, I would never order from them.

***UPDATE*** they have replied to this review with more lies. No “priority” email in my spam or junk mailbox. They still are ignoring my refund AGAIN, EVEN AFTER they have the product returned to them (verified with tracking number). The fact that they replied so quickly to this review and have ignored their PAYING customer for WEEKS speaks loudly to their priorities.
Happy to update this review further if and when they actually refund me for the product they have back in their possession.

15 December 2024
Unprompted review
Nurojit logo

Reply from Nurojit

Hi Anthoney,

We sincerely apologize for the delay in processing your return and the lack of communication—that’s not the experience we want for our customers.

We’ve reached out to you directly via email to resolve this issue as a priority. Please check your inbox, including spam or junk folders.

Thank you for your patience, and we’re committed to making this right.

Best regards,
The NuroJit Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look