Nuroclean Reviews 400

The promptness of the response and resolution of the problem

Was reasonably easy to go thru although i did not like all of the add ons. Actually bought by mistake when I didn't want something.

nice ad ...wait for the results

Website redirects you to so many "bonus" products that weren't needed.

Very easy to navigate, great visuals and economical to buy. I will be back. Thankyou.

I applied the mold remover gel to mold in my bathtub. I waited about 5 minutes and then tried to wipe it off. I didn't come off so I waited another 15 minutes and tried again. I still didn't remove the mold.

The order process started easy but then they bombard you with additional items. Admittedly I did choose 2 extra items however at what I thought was the checkout I noticed an item for secure delivery that I did not choose so I went backwards through the pages and I had NOT ticked the box for extra security but found it was added into the first item cost. I went forward again and discovered the the whole order went through again! I was totally confused. I checked my credit card and the order was definitely duplicated. I contacted the help desk within 5 minutes of realising the error. I got a response a few hours later to say that the second order could not be cancelled as it was packed and ready to ship. I was advised that I could return the item once delivered. I tried to find out if the company would cover the return shipping cost but was advised that this information was not possible until I received the item. I was not happy with is at all. The product itself- mould remover gel did not work as expected. It removed the mould from the grout in some places but did not remove mould from the silicon seal along the window edges. I can’t comment on the other items as I have not used them yet

Although not happy with the product I must commend the customer service for their quick response. Quick response to do nothing. This stuff is nothing but a scam. I ordered two tubes and they shipped and charged for four and this mold eraser is nothing but gel bleach and not as effective as regular bleach. Like other reviews they did offer a 25% credit or I would have pay to ship, back to China, only the full tubes for a refund I might never see. There is no mention of this in their (100%) guaranteed as they are a foreign company they do not fall under US Department of Commerce regulation and protections.
Definitely a Don’t Buy!!

Reviewed the tests and hoping product is as good as advertised. Did not appreciate lots of other product ads.

I don't appreciate all the upselling, or I would have given a rating of 5 out of 5! Some of the upselling is alright, but not so much of it.

Hopeless product- I had to go out and buy exit mold and toothbrush to clean after this gel did absolutely nothing

Looks like your product is doing well

Very good customer service! Helpful and quick responses.

I had an excellent experience talking with Abby. It is a mistake made by the agent who took my order on March 9th, 2026.
I just ordered a package of 5 gels and I received two similar packages and they were charged on my credit card. So, I just ordered one and I need to return the other one to you. That so. Please guide me what to do Abby treated me very nice.

TOTAL SCAM. Enquired about their products on their website, nothing finalised in the selection then suddenly got charged £95.88 for stuff I hadn't ordered and on PayPal it states that this is an automatic payment(?).
They say you have to finalise an order - UNTRUE.
Tried to cancel on their website but got a message saying the items had already been sent - UNLIKELY.
Tried to raise query through PayPal but the resolution centre directs you to a set message from the company. I've had a message from PayPal saying that the automatic payment has been cancelled but don't know whether this refers to just future payments. In the meantime, I'm keeping my fingers crossed that I get the initial £95.88 back.