I had a nightmare with the Evri delivery but Cherri at Nuovva customer services was amazing, kept me updated and arranged a replacement order which came the following day. I haven’t used the pans yet... See more
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Written by the company
Where great cookware meets everyday cooking joy.
Nuovva was born from a simple belief: cooking should feel effortless and quality cookware should never be out of reach. Founded by former professional chef Emily Goldsmith, Nuovva takes inspiration from real kitchens and real cooks. Whether you’re preparing weekday meals or perfecting a signature dish, your cookware should support you - not slow you down.
After years working in top London restaurants and private kitchens across the US, Emily saw the same challenge everywhere: brilliant cooks using sub-par equipment that cost far too much. Nuovva was created to change that, delivering professional-grade performance, incredible durability and beautiful modern design at a price that makes sense.
Every collection is engineered for heat distribution, comfort, balance and ease of use. No harmful pollutants like PFAs, just cookware you’ll love to cook with every day.
Whatever your cooking style, we make cookware designed to elevate it.
With 15,000+ five-star customer reviews, we’re proud not just of our products but of the community behind them: families, home cooks, students, professionals and food lovers across the world.
Nuovva isn’t just a brand. It’s a growing movement of people who believe that good cookware matters. We listen, improve and innovate based on real customer feedback, because the best kitchens are built together.
Welcome to Nuovva: let’s make cooking extraordinary, one meal at a time.
Written by the company
Real Benefits. Real Cooking Joy.
London, United Kingdom

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Great product and great customer service. Fast delivery.

Reply from Nuovva
I got a a 17 piece set for £169 and it’s amazing. Built to last, well impressed!

Reply from Nuovva
Ipurchad a small skillet from you recently.
I used it for the first time yesterday after preparing it as recommended. I cooked tomatoes, mushrooms& small egg.
On removing the cooked food, a small amount of egg was stuck on the base of the skillet.
AgainI did as requested in booklet, ending up leaving it overnight with small liquid soup & water.
I am unable to remove the burnt food, & am not sure what to do next.
Your help please!
CPascal( Mrs)

Reply from Nuovva
These pans are proof that you don’t need to spend 100s of £’s on just 1 stainless steal pan.
I bought the 3 frying pan set.
You need these in your life.

Reply from Nuovva
One of the best shopping experiences I’ve had!
Really helpful team :)
Thank you Nuovva

Reply from Nuovva
They look nice but the finish is not that great to them !

Reply from Nuovva
Nuovva immediately reached out to me regarding the complaints I had and it was resolved. This is a company that priortises customers.

Reply from Nuovva
I ordered a pots and pans set. Nice looking items, but the pans stick. I thought they were meant to be non-stick. Will be contacting customer service.

Reply from Nuovva
Plenty of choices and I wanted a quality product that was safe and healthy to used. The pans arrived well packed and I had updates about the delivery.

Reply from Nuovva
Great item, quality and description are exact. Fast delivery and well packed.

Reply from Nuovva
as i told trustpilot. im really impressed with this company. rarey get such friendly efficient service. snd the pans are top class. i recommend them

Reply from Nuovva
A lovely product,the quality is obvious, haven't used it yet but looking forward to.

Reply from Nuovva
Ordered a 15 piece pan set and knives , my order was taken and fully paid for!!!
Move on a couple of weeks and without warning my order is cancelled, out of stock , rubbish!!!
No refund for 10 days and an offer of15% discount,it’s a joke they are selling same pans and knives separately, so what’s the problem.
I’m not sure if they are legally allowed to launder your money in this way ??
Very disappointed, be careful !!

Reply from Nuovva
My order was not initially received but I got a swift response from customer services and they sent out a replacement immediately.

Reply from Nuovva
This is my second purchase from Nuovva and, just like the first, I absolutely love it. I initially bought the smaller loaf tin, but as I started baking larger loaves, I decided to purchase the bigger size too.
Both tins are fantastic quality and perform beautifully. I'll definitely be adding more Nuovva products to my collection in the future. So glad I found this brand!

Reply from Nuovva
Some pots came with some scratches. Also, after using only once, the stains from the sauce that spilled from sides are difficult to remove and we cannot use a pot scrubber. I expected too much and was disappointed.

Reply from Nuovva
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