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Nuovva Reviews 

832
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 797 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality and durability of the products, often noting they are well-made and offer excellent value for money. Many people also highlight the efficient delivery service, with items arriving quickly and as expected. Furthermore, the exceptional customer support receives frequent commendation for promptly resolving issues and providing helpful advice, ensuring a smooth overall experience. However, some people mentioned that certain products, particularly frying pans, did not live up to their non-stick claims, with food sticking despite following instructions.

What people talk about most

Product

Customers had positive experiences with product quality, often praising the durability, appearance, and value... See more

Quality

Consumers find quality to be positive, with many reviewers praising the good quality, durability, and solid... See more

Delivery service

Users describe positive interactions with delivery service, frequently praising the speed and efficiency of... See more

Customer service

People report positive experiences with customer service, highlighting the team's responsiveness,... See more

Price

Reviewers highlight positive aspects of price, consistently praising the great value and affordability of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I had a nightmare with the Evri delivery but Cherri at Nuovva customer services was amazing, kept me updated and arranged a replacement order which came the following day. I haven’t used the pans yet... See more

Company replied

Rated 5 out of 5 stars

This is my second purchase from Nuovva and, just like the first, I absolutely love it. I initially bought the smaller loaf tin, but as I started baking larger loaves, I decided to purchase the bigge... See more

Company replied

Rated 5 out of 5 stars

These pans are absolutely brilliant, wish we had known about them before and not wasted money on other products. Had a delivery issue which was not their fault and Cherri sorted it out brilliantly.... See more

Company replied

Rated 5 out of 5 stars

Bought the Skillet set, followed all instructions and so far everything has held up brillliantly, fantastic value for brilliant quality. Also bought the carbon and standard knife sets, again amazing... See more

Company replied



Company details

  1. Kitchen Supply Store
  2. Chinaware Store
  3. Countertop Store
  4. Home Goods Store

About Nuovva

Written by the company

Nuovva Cookware

Welcome to Nuovva

Where great cookware meets everyday cooking joy.

Nuovva was born from a simple belief: cooking should feel effortless and quality cookware should never be out of reach. Founded by former professional chef Emily Goldsmith, Nuovva takes inspiration from real kitchens and real cooks. Whether you’re preparing weekday meals or perfecting a signature dish, your cookware should support you - not slow you down.

After years working in top London restaurants and private kitchens across the US, Emily saw the same challenge everywhere: brilliant cooks using sub-par equipment that cost far too much. Nuovva was created to change that, delivering professional-grade performance, incredible durability and beautiful modern design at a price that makes sense.

Every collection is engineered for heat distribution, comfort, balance and ease of use. No harmful pollutants like PFAs, just cookware you’ll love to cook with every day.

Cookware for Every Kitchen

  • Granite – everyday ease, non-stick convenience
  • Stainless Steel – precision, control and longevity
  • Cast Iron – unmatched heat retention and flavour

Whatever your cooking style, we make cookware designed to elevate it.

With 15,000+ five-star customer reviews, we’re proud not just of our products but of the community behind them: families, home cooks, students, professionals and food lovers across the world.

Nuovva isn’t just a brand. It’s a growing movement of people who believe that good cookware matters. We listen, improve and innovate based on real customer feedback, because the best kitchens are built together.

Welcome to Nuovva: let’s make cooking extraordinary, one meal at a time.

Built for Kitchens That Work

Written by the company

Quality You Can See, Performance You Can Trust
Nuovva crafts cookware that combines thoughtful design, lasting functionality and effortless usability. Every pan and pot is engineered for real kitchens and real cooks, whether you’re experimenting with recipes, cooking for family or hosting friends.

Why Choose Nuovva

Real Benefits. Real Cooking Joy.

  • Effortless Cooking: smart design that makes prep and cleanup easier.
  • Healthier Meals: precise heat and non-toxic materials preserve nutrients.
  • Versatile Collections: cookware that adapts to any recipe or kitchen style.
  • Time-Saving Performance: fast, even heating so dishes cook perfectly.
  • Long-Term Value: professional-grade quality without the premium price.

Contact info

Promotion box for Nuovva

Seasonal Sale Continues 🔥

Professional-grade cookware, now half price for a limited time

4.5

Excellent

TrustScore 4.5 out of 5

832 reviews

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Replied to 100% of negative reviews

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4.5

All reviews

(832)

820 reviews in the last 12 months

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Rated 5 out of 5 stars

The frying pans are heavy & good…

The frying pans are heavy & good quality & easy to clean

6 May 2026
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Reply from Nuovva

Hi Kevin,

Fabulous to hear that your new frying pans feel solid and well made - and even better that they’re easy to clean too!

Happy frying,
The Nuovva Team

Rated 5 out of 5 stars

Delivered on time

Delivered on time. Good quality product

23 April 2026
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Reply from Nuovva

Hi Sambeet,

That’s great to hear. We're glad your stainless steel frying pans arrived on time and that the quality lived up to expectations.

Here's to many fabulous dishes.
The Nuovva Team

Rated 5 out of 5 stars

My experience using the casserole set…

My experience using the casserole set has been amazing. If you follow the manual, you will love it. And my food doesn’t burn like people claim. Thank you Nuovva, definitely getting more.

24 April 2026
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Reply from Nuovva

Hi Anthonia,

We're really glad the stainless steel casserole set is working so well for you and giving you great results in the kitchen. You’re right once you get used to the cookware properly, it really comes into its own. We’ll be here when you’re ready for the next piece 😊

Happy cooking,
The Nuovva Team

Rated 5 out of 5 stars

Very happy with my saucepans and…

Very happy with my saucepans and knives. I would definitely buy from this company again.

27 February 2026
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Reply from Nuovva

Hi Soph,

Thanks for leaving such a great review! We're so happy your cream granite saucepans and knives are both doing the job. We’ll be here when you’re ready for the next addition ☺️.

Happy cooking,
The Nuovva Team

Rated 5 out of 5 stars

Ordered Nuovva knife block

Small issue with the identification/verification process but upon contacting Nuovva via email received a very prompt personalised email response from Cherri explaining the issue and apologising for any inconvenience caused. Excellent and efficient customer service. And my delivery arrived two days later in very good condition. Excellent quality - would buy from Nuovva again.

10 May 2026
Unprompted review
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Reply from Nuovva

Hi Sue,

We apologize again for the small hiccup at the start, but glad Cherri could get it cleared up quickly for you. It's great to hear that the knife block set arrived safely and that you’re happy with the quality. We really appreciate you saying you’d buy from us again 🤗.

We can't wait to see you again,
The Nuovva Team

Rated 2 out of 5 stars

Pans looks nice but inner lining on the…

Pans looks nice but inner lining on the pan began to come away from just 3 months of use.

13 May 2026
Unprompted review
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Reply from Nuovva

Hi Kelsey,

We’re really sorry to hear this, that’s not what you should expect after only a few months of use. We’ve tried reaching out through Trustpilot to get a few more details so we can properly look into it and help get this resolved for you. If you’re still happy to, please come back to us and we’ll take it from there, or email us directly at customerservice@nuovva.co.uk.

Thanks for your patience,
The Nuovva Team

Rated 5 out of 5 stars

Beautiful pans

Lovely ,well crafted pans.
Practically non stick and easy to clean

24 April 2026
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Reply from Nuovva

Hi Ms Hannon,

We’re really pleased the stainless steel frying pan set is doing the job and proving easy to cook with and clean. They’re the kind of pans that quickly become everyday favourites, we hope you keep enjoying them.

Best wishes,
The Nuovva Team

Rated 5 out of 5 stars

Lovely colour great to cook with

The Dutch ovens look great in my kitchen I chose the green and they are great to cook with. I did have some teething problems which have now been sorted out but I was very impressed with the support from customer services

28 April 2026
Unprompted review
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Reply from Nuovva

Hi Mrs Pointer,

The green Dutch ovens are a wonderful choice, so glad they’re looking the part and cooking well too. We're sorry again for the teething issues, but pleased we could impress you and get everything sorted for you.

Happy cooking,
The Nuovva Team

Rated 5 out of 5 stars

Had cumnicate with customer service…

Had cumnicate with customer service regarding my service and issue, the situation resolved with very helpful service and customer care.

12 May 2026
Unprompted review
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Reply from Nuovva

Hi there,

Thank you for sharing your experience. We're happy we could get everything sorted for you in the end, that’s what truly matters. We really appreciate your patience while we worked through it.

We hope to see you again,
The Nuovva Team

Rated 5 out of 5 stars

Excellent Customer Service

What made this experience great was the. Excellent customer service and company policy. I received a dutch oven as a gift. When I opened the box, the handle was broke. I was heartbroken. I did not get a chance to use it. I contacted customer service and with some emails and pictures, I received a replacement. I was blown away. Ahmed went above and beyond to help me.
Grateful🙏🏽

12 May 2026
Unprompted review
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Reply from Nuovva

Hi Cheri,

What a wonderful review and what a fabulous gift 💝! We’re really sorry the Dutch oven arrived damaged, especially as it was a gift, but we're so glad Ahmed could step in and get it sorted quickly for you. We hope you’re loving your new cast iron Dutch oven.

Happy cooking,
The Nuovva Team

Rated 5 out of 5 stars

Very gd quailty

Very gd quailty. V happy

5 May 2026
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Reply from Nuovva

Hi Des,

We're glad the cast iron skillet set is making you happy. Pre-seasoned and built to last we hope you get plenty of good use out of it!

Happy cooking,
The Nuovva Team

Rated 5 out of 5 stars

Perfect and stylish

Perfect and stylish

5 May 2026
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Reply from Nuovva

Hi Raymond,

Thanks for sharing! We're glad the 15-piece cookware set is ticking both boxes - looking fabulous as it does the job 😊. We hope you enjoy using it.

Happy cooking,
The Nuovva Team

Rated 5 out of 5 stars

I have been seeing the ads pop up all…

I have been seeing the ads pop up all the time. I’ve been tempted to buy it so I bought the lidded wok. To be honest first impression was looks and feels great but this would be tested when I cook. What I’ve noticed is I can’t cook in full heat. Which is good as it’s energy efficient. I can cook and get same result using low flame. My food did not stick nor did it burn. I thoroughly enjoyed my dish. I have recommended this to few more friends and they have said the same. I’m glad I bought it.

5 May 2026
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Reply from Nuovva

Hey Sugana,

It sounds like the stainless steel wok has really impressed, especially once you got cooking with it. You’re spot on with the heat, they hold it well, so you don’t need much to get great results! We're glad nothing stuck to your pan and you enjoyed the dish too 🤗.
We really appreciate you recommending it to others.

We hope to see you again soon,
The Nuovva Team

Rated 5 out of 5 stars

Great

Grrrrrrrreeeet

23 April 2026
Nuovva logo

Reply from Nuovva

Hi Gordon,

Haha we love love this, thankssssss! We're glad your stainless steel cookware set has been a hit.

Happy cooking,
The Nuovva Team

Rated 5 out of 5 stars

Brilliant company nothing was a…

Brilliant company nothing was a problem.
We had a missing knife you replaced it so quickly thank you

21 April 2026
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Reply from Nuovva

Hi Karen,

We're sorry again about the missing knife, but glad we could get a replacement out to you quickly and without any hassle. We hope you're loving your new kitchen knife set with its acrylic block, it's a real beauty in the kitchen 🥰!

Happy cooking,
The Nuovva Team

Rated 5 out of 5 stars

First class customer service and excellent quality pans

I bought a skillet (ie deep-sided frying pan with lid) and the quality is wonderful. For me, minor gripes are the weight as I have weak wrists but that doesn't detract from the pan's quality. Slight worry in that the lid handle gets quite hot: the other handle is fine.

I had a couple of minor problems one of which was nothing to do with Nuovva, more to do with nanny-state, and one incorrect item sent. Otherwse, delivery was excellent, very quick. Customer service was first class. E-mails were responded to almost immediately, reassurance given when I was annoyed (nanny-state's fault again), and immediate delivery of the replacement pan. Thank you, Ahmed: you were great!

I've been thinking of something else I could buy . . . .

8 May 2026
Unprompted review
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Reply from Nuovva

Hi Don,

This was such a beautiful read, thanks for sharing. We're so glad your new cast iron skillet’s doing the job, even if it gives the wrists a bit of a workout! Cast iron can be heavy on the hand, but it earns its worth in cooking.
We appreciate the note on the lid handle too that’s really helpful, we'll be sure to forward that to our team. I’ll make sure Ahmed sees your message, he’ll be pleased. And we’ll be here when you find that next thing to add 😊.

We can't wait to see you again,
The Nuovva Team

Rated 5 out of 5 stars

Speedy rectification of a damaged Dutch…

Speedy rectification of a damaged Dutch Oven.
Company was apologetic and ensured a replacement was dispatched promptly.

7 May 2026
Unprompted review
Nuovva logo

Reply from Nuovva

Hi G Morgan,

Thanks for sharing this, we really appreciate it. We're sorry again that your Dutch oven arrived damaged, but glad we could get a replacement out to you quickly. We hope you love your new cast iron cookware!

Happy cooking,
The Nuovva Team

Rated 5 out of 5 stars

I bought two Dutch ovens from Amazon…

I bought two Dutch ovens from Amazon came next day really lovely items, ordered two more from you still waiting for the m to arrive, how long usually is the wait?still no answer it is now five days since I ordered in future will order from Amazoni finally after six days
My items arrived but will buy from Amazon as no reply to my complaint only replies to those who praise Nuovva

7 May 2026
Unprompted review
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Reply from Nuovva

Hi Brenda,

Thanks for your feedback and we’re sorry for the lack of response, that’s on us. While your order should have been sent with tracking details, we know that doesn’t replace proper communication when you’ve taken the time to get in touch.
We’re glad your cast iron bread pan has now reached you, but we completely understand why the experience felt disappointing and will be looking into this on our side to make sure it doesn’t happen again.

Thanks for getting in touch,
The Nuovva Team

Rated 5 out of 5 stars

Great price

Great price. Ordering easy. Delivery quick. ⭐️⭐️⭐️⭐️⭐️

30 April 2026
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Reply from Nuovva

Hi Anne,

We love this! Easy ordering, quick delivery and good value… that’s exactly how your shopping experience should be.

Enjoy your new cookware.
The Nuovva Team

Rated 5 out of 5 stars

Great quality frying pan at a…

Great quality frying pan at a reasonable price , fast delivery . I've never used the company before , I'm happy overall so will happily use again .

21 April 2026
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Reply from Nuovva

Hi Emma,

Thanks for sharing, that’s a fabulous first experience. We're glad your new nuovva frying pan feels like good quality and arrived quickly too. We’ll be here when you’re ready for the next one 🤗.

See you soon,
The Nuovva Team

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