Definitely not next day. Ordered Sunday evening, not delivered until Thursday. Paid for sticky pads which were never sent. Quality of plates seems decent to be fair. Initial customer service was rapid... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Pros: the number plate looks so good and high quality in the 3D print. Great price for the product. I placed the order on Friday thinking it would be delivered next day, it wasn’t until I actu... See more
Order instructions clear and easy to follow. Fast response in seeking proof of identity and proof the vehicle is registered in customer's name. Would have been 5 star but for slight mis-alignment on... See more
Company replied
Contacted customer services multiple times, but emails ignored or only part response. Parts missing from the delivery and it took 5 days, not next day. Was not informed that the number plate would... See more
Company details
Written by the company
Number Plate Supplier for various styles of number plates from standard to the latest 3D/4D!
Contact info
Regent Place, B1 3NJ, Birmingham, United Kingdom
- accounts@numberplatesnextday.co.uk
- numberplatesnextday.co.uk
2.6
Poor
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 56% of negative reviews
Typically takes over 1 month to reply
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Pretty much same review as others
Pretty much same review as others, ordered plates on Monday and came Wednesday, contacted Shaun and blamed it on the delivery company, replyed to suggest using another delivery company as this is tarnishing your name(NEXT DAY PLATES) 🥴. When they did turn up they had wrong spacing on. My fault really as should have done a search for reviews on this company first.
10 June 2026
Unprompted review
Reply from Number Plates Next Day
Hi,
We're very sorry to hear that your experience didn't meet your expectations, and we sincerely apologise for the disappointment caused.
We understand your frustration regarding the delivery times, especially given our company name. While we always aim to dispatch orders as quickly as possible, delivery delays can unfortunately occur once parcels are with Royal Mail. We do appreciate your feedback regarding our delivery service, and we'll certainly take your comments on board.
We're also sorry to hear that the spacing on your plates wasn't what you expected. If your order was for road legal plates, the registration must be produced in the legal DVLA format, regardless of how it is entered during the ordering process. However, if this wasn't the issue, we'd be happy to investigate further.
Please email us at hello@numberplatesnextday.co.uk with your order number, or reply to your existing email thread, and we'll be happy to look into this for you.
Thank you for taking the time to leave your feedback.
– The Number Plates Next Day Team
Just like everyone else who has ordered…
Just like everyone else who has ordered recently still waiting on plates to arrive and no response to any of my emails. Ordered 24th May, royal mail still shows as awaiting the parcel to get to them. I am really disappointed used this company a few times before but they have really let themselves down this time!
10 June 2026
Unprompted review
Reply from Number Plates Next Day
Hi,
We're very sorry to hear about your experience and sincerely apologise for the delay with your order and the lack of communication.
As a returning customer, we're especially disappointed to hear that we've let you down on this occasion. We truly value your previous custom, and we're sorry that this experience hasn't reflected the level of service you've received from us in the past.
Please could you email us again at hello@numberplatesnextday.co.uk with your order number, or reply to your existing email thread? We'll make this a priority, investigate why your tracking is still showing as awaiting the parcel, and work to resolve this as quickly as possible.
Thank you for your patience and for taking the time to leave your feedback. We genuinely appreciate the opportunity to put things right.
– The Number Plates Next Day Team
Don’t waste your money with this company
Ordered show plates with particular spacing needed. What arrived looks ridiculous. Just like other reviews (which I really wish I’d read first) they are now ignoring my emails but flooding my inbox with promotions. Please don’t waste your money with this company. I had to reorder from Chase Lane Plates who I can definitely recommend.
28 May 2026
Unprompted review
Reply from Number Plates Next Day
We're very sorry to hear that you were disappointed with your order and sincerely apologise for your experience.
We're also sorry to hear that you feel your emails have been ignored. This is not the level of customer service we aim to provide, and we understand how frustrating this must have been.
Please could you email us again at hello@numberplatesnextday.co.uk with your order number, or reply to your existing email thread? We'll make this a priority and review the spacing on your show plates to see how we can resolve this for you as quickly as possible.
We appreciate your feedback and hope you'll give us the opportunity to put things right.
– The Number Plates Next Day Team
Avoid this company
Avoid this company!
Plates ordered, fast response to confirm ownership of plate.
Number plate delivered with incorrect printing. Company printed a ‘P’ instead of an ‘F’
No reply from multiple emails sent. Still flooding my inbox with promotional offers!
Scammers
8 June 2026
Unprompted review
Reply from Number Plates Next Day
Hi,
We're very sorry to hear about your experience and sincerely apologise that your number plate was printed incorrectly. We completely understand how frustrating it must have been to receive a plate with the wrong character.
We're also very sorry that you haven't received a response to your emails. This is not the level of customer service we strive to provide, and we appreciate how disappointing that has been.
Please could you email us again at hello@numberplatesnextday.co.uk with your order number, or reply to your existing email thread? We'll make this a priority, investigate the issue immediately, and arrange the correct replacement as quickly as possible.
We can assure you that we are not scammers, and we're sorry that your experience has led you to feel that way. We genuinely value your feedback and would appreciate the opportunity to put things right.
– The Number Plates Next Day Team
Next day how about never
I placed an order on 3 weeks ago despite numerous emails after an initial reply I have heard nothing, no number plates no replies to queries both on line and via email. Very poor service. On principle I intend to pursue a refund with the help of my bank and trading standards.
8 May 2026
Unprompted review
Reply from Number Plates Next Day
Hi,
We're very sorry to hear about your experience and sincerely apologise for the delay with your order and the lack of communication.
We completely understand your frustration, especially after waiting several weeks without receiving your number plates or the updates you were expecting. This is not the level of service we strive to provide, and we're sorry we've let you down.
Please could you email us again at hello@numberplatesnextday.co.uk with your order number, or reply to your existing email thread? We'll make this a priority, investigate your order immediately, and work with you to resolve the matter as quickly as possible.
We genuinely value your feedback and appreciate the opportunity to put things right.
– The Number Plates Next Day Team
No longer next day, and no response
I don't think this company is still in business. I used this company back in 2021, and they were great, so I thought I would use them again this year. I ordered on May 20th at 12:19, got an email asking for paperwork, and then at 13:30, I received an email saying they had been dispatched and received a Royal Mail tracking code.
As I had used them before for the same number plates, I emailed them to ask if they still needed my ID or not. Tracking still says they are expecting the parcel, and I've emailed them another 3 times, tried their Facebook Messenger, and called the number listed there, and no answer as of June 7th. I can't raise a complaint with Shop.app until it's been 30 days. I would avoid this company now.
7 June 2026
Unprompted review
Reply from Number Plates Next Day
Hi,
We're very sorry to hear about your experience and sincerely apologise for the delay and the lack of communication.
We're especially disappointed to hear this from a returning customer who previously had a positive experience with us. We truly appreciate your past support, and we're sorry that we've let you down this time.
We understand how frustrating it must have been to receive a tracking number that never updated and to not receive a response to your emails or messages. This is not the level of customer service we strive to provide.
Please could you email us again at hello@numberplatesnextday.co.uk with your order number, or reply to your existing email thread? We'll make this a priority, investigate what has happened with your order, and work to resolve it as quickly as possible.
Thank you for taking the time to leave your feedback. We genuinely appreciate the opportunity to put things right.
– The Number Plates Next Day Team
This company is rubbish
This company are rubbish, bought from them as I needed plates asap, so next day promise was perfect.
It took 5 DAYS from ordering,including necessary paperwork, to delivery.
On complaint, no reply, so taking to trading standards.
READ THE BAD REVIEWS BEFORE EVEN THINKING OF USING THIS COMPANY
5 June 2026
Unprompted review
Reply from Number Plates Next Day
i Martin,
We're very sorry to hear about your experience and sincerely apologise that your order did not arrive within the expected timeframe.
We completely understand how frustrating this must have been, especially as you chose us because you needed your plates urgently. We're also very sorry that you didn't receive a response to your complaint. This is not the level of customer service we strive to provide.
Please could you email us at hello@numberplatesnextday.co.uk with your order number, or reply to your existing email thread? We'll make this a priority, investigate what happened with your order, and work with you to find a resolution as quickly as possible.
We genuinely value your feedback and appreciate the opportunity to put things right.
– The Number Plates Next Day Team
Slow customer service.
Order my number plates and a fixing kit. Definitely didn’t arrive the ‘next day’, also didn’t get the fixing kit. I’ve sent two emails about the missing fixing kit, eventually got a response and a refund on the kit. Number plates are great.
5 June 2026
Unprompted review
Reply from Number Plates Next Day
Hi Tony,
Thank you for taking the time to leave your review.
Firstly, we'd like to apologise that your order didn't arrive as quickly as expected and that your fixing kit was missing from the delivery. We're also sorry that it took longer than it should have to respond to your emails.
That said, we're pleased we were able to resolve the issue by arranging a refund for the missing fixing kit, and it's great to hear that you're happy with the quality of your number plates.
Thank you for your feedback—it helps us improve both our service and communication. We hope we'll have the opportunity to provide you with a better experience in the future.
– The Number Plates Next Day Team
I ordered Number plate on the 31st of…
I ordered Number plate on the 31st of May on the basis it said next day I understood this was a weekend Sunday. I ordered it expecting next working day at least which will be Tuesday delivery. Emailed the contact Services no reply. No other form of contact provided so cannot contact them. Still no reply Wednesday no number plate gave tracking details for Royal mail tracking number does not work it says access denied to the website for some reason again Thursday now on the tracking details is says expected yesterday I’ve not received no numberplates. I can’t get hold of anyone. No one contacting me back. The only reason why I went through these people is because it said next day obviously is just stay advertisement that they put on just to get customers folded and in today product and making you pay for something that you’re not going to get such bad service I don’t know who’s running the company maybe someone sitting at home in the Back shed producing these plates doing a full-time job somewhere so unprofessional I’m in desperate need of these Number plates can’t drive anywhere because haven’t got any place
4 June 2026
Unprompted review
Reply from Number Plates Next Day
Hi,
We're very sorry to hear about your experience and sincerely apologise for the delay with your order and the lack of communication.
We completely understand how frustrating this must have been, especially as you were relying on the plates urgently and have been unable to use your vehicle. We're also sorry that you experienced issues with the Royal Mail tracking and were unable to get a response to your emails. This is not the level of service we aim to provide.
Please could you email us at hello@numberplatesnextday.co.uk with your order number, or reply to your existing email thread? We'll make this a priority, investigate what has happened with your order, and work to resolve this for you as quickly as possible.
We genuinely appreciate your feedback and hope you'll give us the opportunity to put things right.
– The Number Plates Next Day Team
Not next day and bad illegal spacing.
I ordered a new plate for my motorcycle! For starters, it never was next day. When it finally turn up. the plater turned out to be wrong. They got the right numbers and letters but the letters were not central to the plate! Wrong size type and would be illegal to use on the road. I have tried to call them but no answer, emailed them several times no reply. There quick enough to take your money with a very bad customer service. So if you want to take the risk, good luck!
28 May 2026
Unprompted review
Reply from Number Plates Next Day
Hi,
We're very sorry to hear about your experience and sincerely apologise for the delay with your order and the issues with your motorcycle plate.
We completely understand how frustrating it must have been to receive a plate that you believe is incorrect, especially after waiting longer than expected. We're also sorry that you haven't been able to reach us by phone or receive a response to your emails. This is not the level of customer service we strive to provide.
Please could you email us at hello@numberplatesnextday.co.uk with your order number, or reply to your existing email thread? We'll make this a priority and investigate the issue with your plate straight away. If there has been a manufacturing error, we'll work with you to resolve it as quickly as possible.
Thank you for taking the time to leave your feedback. We genuinely appreciate the opportunity to put things right.
– The Number Plates Next Day Team
Thoroughly disappointed
Thoroughly disappointed. Ordered a plate to go on my new trailer on Wednesday lunchtime and sent off the relevant info within 30 mins of ordering to confirm I own the vehicle. The Plate was not “dispatched” until Thursday @14:30 - Royal Mail say they didn’t receive it until Friday and it is now Saturday and still no sign after paying for next day delivery.
I have now missed my opportunity to go and collect a large item with my trailer as it’s been given to someone else. Would not use this company again and would urge anyone to try others first. Can’t comment on quality as I’d need to be a time traveler.
30 May 2026
Unprompted review
Reply from Number Plates Next Day
Hi,
We're very sorry to hear about your experience and sincerely apologise that your order did not arrive in time.
We completely understand how frustrating this must have been, especially as it meant you missed the opportunity to collect your trailer. We appreciate the inconvenience this caused and are sorry we didn't meet your expectations.
Please could you email us at hello@numberplatesnextday.co.uk with your order number, or reply to your existing email thread? We'll make this a priority, investigate what happened with your order, and work with you to resolve the issue as quickly as possible.
Thank you for taking the time to leave your feedback. We genuinely value it and appreciate the opportunity to put things right.
– The Number Plates Next Day Team
Not next day delivery
Wish I'd read the reviews as others have said, definitely NOT next day so makes a mockery of their website name. Ordered many days ago still not here and no response to my email which is just poor service. Never again.
22 May 2026
Unprompted review
Reply from Number Plates Next Day
Hi,
We're very sorry to hear about your experience and sincerely apologise that your order did not arrive within the expected timeframe.
We completely understand how frustrating this must have been, especially as you chose us expecting a next working day service. We're also very sorry that you didn't receive a response to your email. This is not the level of customer service we strive to provide.
Please could you email us at hello@numberplatesnextday.co.uk with your order number, or reply to your existing email thread? We'll make this a priority, investigate what has happened with your order, and work to resolve the matter as quickly as possible.
Thank you for taking the time to leave your feedback. We genuinely appreciate the opportunity to put things right.
– The Number Plates Next Day Team
I wish I had checked the reviews before…
I wish I had checked the reviews before ordering, I also fell for the name, next day plates needing them urgently. Unfortunately not received and no sign of them arriving. I have emailed them and no response, the frustrating thing is they are able to give a swift response when you send documents for the order and then no response once waiting on delivery. I have ended up going to a shop. If you read this review, trust me, go to a shop. Halfords and euro parts will print the same day within the hour, save your money and go elsewhere
22 May 2026
Unprompted review
Reply from Number Plates Next Day
Hi,
We're very sorry to hear about your experience and sincerely apologise that we did not meet your expectations.
We completely understand how frustrating it must have been to order urgently and then have to purchase another set of plates elsewhere. We're also sorry that you didn't receive a response to your emails after placing your order. This is not the level of customer service we strive to provide.
Please could you email us at hello@numberplatesnextday.co.uk with your order number, or reply to your existing email thread? We'll make this a priority, investigate what has happened with your order, and work with you to resolve the matter as quickly as possible.
Thank you for taking the time to leave your feedback. We genuinely appreciate the opportunity to put things right.
– The Number Plates Next Day Team
Number Plates Next Day Review
Have used this company several times before with no issues, however with my latest order it was sent late and incomplete. Despite several emails no response has been received. Will not use the company again
20 May 2026
Unprompted review
Reply from Number Plates Next Day
Hi Max,
Thank you for taking the time to leave your feedback, and we're very sorry to hear about your recent experience.
We're especially disappointed to hear this from a returning customer who has used us several times before without issue. We truly appreciate your continued support, and we're sorry that we've let you down on this occasion.
We sincerely apologise that your order was delayed, arrived incomplete, and that you didn't receive a response to your emails. This is not the level of customer service we strive to provide.
Please could you email us at hello@numberplatesnextday.co.uk with your order number, or reply to your existing email thread? We'll make this a priority, investigate your order immediately, and ensure the issue is resolved as quickly as possible.
Thank you for your honest feedback. We genuinely appreciate the opportunity to put things right.
– The Number Plates Next Day Team
Ordered plates and they never arrived.
Ordered plates and they never arrived.
Delivery status shows as delivered but that’s not the case. Sent 2 emails and never received any replies.
19 May 2026
Unprompted review
Reply from Number Plates Next Day
Hi Nathan,
We're very sorry to hear about your experience and sincerely apologise that your order has not reached you.
We understand how frustrating it must be to see the tracking marked as delivered when you haven't received your plates, and we're also sorry that your emails have gone unanswered. This is not the level of customer service we strive to provide.
Please could you email us at hello@numberplatesnextday.co.uk with your order number, or reply to your existing email thread? We'll make this a priority, investigate the delivery with Royal Mail, and work with you to resolve the issue as quickly as possible.
Thank you for taking the time to leave your feedback. We genuinely appreciate the opportunity to put things right.
– The Number Plates Next Day Team
So straightforward
Unreal so straightforward great quality too, would definitely recommend
15 May 2026
Unprompted review
Reply from Number Plates Next Day
Hi,
Thank you so much for your fantastic review!
We're delighted to hear that you found the ordering process so straightforward and that you're pleased with the quality of your plates.
Your recommendation really means a lot to us, and we're grateful you took the time to share your experience.
We look forward to serving you again in the future!
– The Number Plates Next Day Team 🚗😊
Don’t be put off by the negative…
Don’t be put off by the negative reviews on here. I ordered plates from them before the delivery cut off for next day (I did check reviews after I had paid and started to worry a little at first), however, I had an email straight away requesting the relevant documentation and once sent they replied and advised they have received and was being processed. Shortly afterwards, I had a dispatch email and they arrived on time the following day. I would definitely use again. Thank you for the great communication and fast service.
9 May 2026
Unprompted review
Reply from Number Plates Next Day
Hi,
Thank you so much for taking the time to leave such a wonderful review!
We're delighted to hear that your experience was a positive one from start to finish. It's great to know that the proof of entitlement process was smooth, your order was processed quickly, and your plates arrived on time the next day.
We really appreciate your kind comments about our communication and service, and we're especially grateful that you shared your experience after initially being concerned by some of the reviews.
Thank you again for your support and recommendation. We look forward to helping you again in the future!
– The Number Plates Next Day Team 🚗😊
AVOID is exactly what we should have…
AVOID is exactly what we should have done. Please go elsewhere and read reviews first. Our order is showing as cancelled but no refund given, money has been taken from our account. Tried to email (as this is the only way to contact them) without any response. Please DO NOT fall into the same trap as us. JUST WISH WE DID AVOID!!!!!!
30 April 2026
Unprompted review
Reply from Number Plates Next Day
Hi Antony,
We're very sorry to hear about your experience and sincerely apologise for the frustration this has caused.
We completely understand your concern, especially if your order is showing as cancelled while you have not yet received a refund. We're also very sorry that you haven't received a response to your emails. This is not the level of customer service we strive to provide.
Please could you email us at hello@numberplatesnextday.co.uk with your order number, or reply to your existing email thread? We'll make this a priority, investigate why the order was cancelled, and ensure the matter is resolved as quickly as possible.
Thank you for taking the time to leave your feedback. We genuinely appreciate the opportunity to put things right.
– The Number Plates Next Day Team
Shocking
Absolutely shocking and nowhere near next day delivery, should have read the reviews before completing my purchase. Shambolic!
UPDATE - 06/05/26 - STILL haven’t received my order, dispatched on April 28th and STILL no response from customer service
FINAL UPDATE (Because I genuinely cba anymore) - 14/05/26 - my parcel finally arrived on May 13th, two weeks later. Unfortunately, it arrived ripped open with no plates inside. Very concerning, especially considering they were private registration plates.
I’ve had no response or apology from the company. I’ve reported the missing plates to the police - better safe than sorry, right?
I definitely wouldn’t use this company again or recommend them. They don’t even respond to emails, let alone offer a simple apology.
1 May 2026
Unprompted review
Reply from Number Plates Next Day
Hi,
We're very sorry to hear about your experience and sincerely apologise for the delay, the condition your parcel arrived in, and the lack of communication you received.
We completely understand how concerning it must have been to receive a parcel that had been opened with your private registration plates missing. We appreciate why you chose to report this to the police, and we're sorry for the worry and inconvenience this has caused.
This is certainly not the level of service we aim to provide.
Please could you email us at hello@numberplatesnextday.co.uk with your order number, or reply to your existing email thread? We'll make this a priority, investigate the issue with Royal Mail, and work with you to resolve this as quickly as possible.
Thank you for taking the time to leave your feedback. We genuinely appreciate the opportunity to put things right.
– The Number Plates Next Day Team
Reply from Number Plates Next Day
Hi Alex,
Thank you for taking the time to leave us a review!
We're really pleased to hear your plates arrived quickly and that you had a positive experience with us.
We truly appreciate your support and hope to be of service to you again in the future.
– The Number Plates Next Day Team 🚗😊
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