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Number Artist Reviews 

3,495
•
TrustScore 4.5 out of 5

4.6

Paintings Store
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Review summary

Created with AI, based on recent reviews

Looking at 2,468 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, including the canvases and paints, often described as excellent and vibrant. Many people find the painting process relaxing and absorbing, enjoying the creative outlet and the beautiful finished results. Reviewers appreciate the wide selection of kits available, including custom options, contributing to an overall positive user experience. However, some customers also noted that delivery times could be quite long, with a few instances of products not arriving or shipments being lost. A few other people also felt that some brushes were ordinary, and occasionally found small painting areas or numbers challenging to work with.

What people talk about most

Product

Consumers find product to be positive, with many reviewers praising the outstanding quality of the canvas and... See more

Quality

Reviewers highlight positive aspects of quality, consistently praising the outstanding quality of the canvas... See more

Order

Clients share ambiguous opinions on order experiences, with many finding the ordering process easy and... See more

User experience

People report positive experiences with user experience, finding it fun, relaxing, and a great way to unwind.... See more

Delivery service

Customers consistently note ambiguous experiences with delivery service, with many praising fast shipping and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Their level of service. Given I'm in the UK I was really worried a recent purchase was going to be lost as there was an error with a colour supplied in the kit. I contacted customer services a... See more

Rated 5 out of 5 stars

I have had long covid now for 5 years. One of the worst symptoms is the lack of focus. I can’t even drive now because of it. To try and build some level of focus I decided to try painting by numbers.... See more

Rated 5 out of 5 stars

These paint by number kits are top quality. I love they include a paper with the numbers of the design. The paints are better quality than anything else I’ve tried before from other places. Everything... See more

Rated 5 out of 5 stars

I made a mistake in my order and it seemed to be going completely wrong but between them, Kevin and Mariane have managed to correct it and everything is now back on track. I went back to Number Art... See more

Company replied

Company details

  1. Paintings Store
  2. Craft Store

Written by the company

At Number Artist, we believe everyone has a creative side waiting to be unleashed. We offer high quality paint-by-number kits, suitable for everyone - whether you're an experienced artist or just starting. Each kit is designed to provide a relaxing and soothing experience, and allows you to create stunning art with ease. Join our community of happy customers who have found their way into the world of art.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

3K reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 97% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.6

All reviews

(3,495)

2,479 reviews in the last 12 months

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Rated 5 out of 5 stars

Number artist is my go to supplier

Number artist is my go to supplier. Tried others but have been very satisfied with quality of product and delivery. Really like how the paints are stored. So easy to select color needed. Defiantly would recommend number artist to anyone trying for first time or regular artist…

3 June 2026
Unprompted review
Rated 5 out of 5 stars

Love the whole package and I have truly…

Love the whole package and I have truly relaxed & enjoyed my painting time! All I needed was a cup of water & paper towels & off I go! I have recommended this to so many people hope it brings them the same joy this has brought me!

25 February 2026
Unprompted review
Rated 5 out of 5 stars

Friendly

Friendly, quick responses to queries and the product is the quality you expected.

20 May 2026
Unprompted review
Rated 1 out of 5 stars

Paints are dry

I ordered a portrait of my dog and 2 more pictures. Was so happy to start painting, but when I opened the paints, I was shocked , because many of them were fully dried out. I’m completely disappointed, because two other paintings I ordered as a present, so they also can not be used. Very disappointed, and also was a long shipment…

31 May 2026
Unprompted review
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Reply from Number Artist

I'm so sorry to hear about this 😔🎨

Receiving dried-out paints, especially after waiting so long for your order and looking forward to painting your dog's portrait, is understandably disappointing. We definitely want to make this right.

Please send us an email and put Attention: Paula in the subject or message. I’ll personally look into your case and make sure we help resolve the issue with the dried paints for your kits 🧡

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