Bought shoes with 35 percent discount offer, after three days got email, that my order is cancelled. But my credit card was charged immediately. How it can happen that you charged my credit card, bec... See more
Company replied
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See what reviewers are saying
Allow me to be the English review you’re looking for; Made a purchase from New Jersey USA It got shipped within 24 hours, arrived within 3 days. Signed delivery, shipping was a bit expensive a... See more
I would highly recommend Nugnes 1920. I ordered it easily online and received it within days. It was also wrapped in lovely wrapping paper, along with the Chloe bag and packaging. Everything was authe... See more
I ordered a little unsure of what service I would get but can I just share that the correct item came quicker than expected in lovely packaging. I had made an enquiry before I made the order and they... See more
Company details
About Nugnes 1920
Written by the company
About Nugnes 1920
Strongly rooted in its place of birth, Puglia, the story of Nugnes is the evolution of a business idea that was born in tailoring and evolved over the decades into an international reference point in the world of fashion and luxury retail. Always preserving the first and absolute mission: to create a special relationship with each customer, celebrating their uniqueness. Explore Nugnes World, between sartorial history and the evolution of the luxury multi-brand.
Contact info
Corso Vittorio Emanuele, 189, 76125, Trani, Italy
- +390883888608
- web@nugnes1920.com
- nugnes1920.com
4.5
Excellent
894 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great price on authentic Gucci loafers…
Great price on authentic Gucci loafers and very quick shipping. Will buy from Nugnes again!
16 May 2023
I place an order on Saturday the 29th…
I place an order on Saturday the 29th and received it on Wednesday the 3rd. Very fast shipping unfortunately it wasn’t the correct item but customer service was great and I was able to return it with no problem. I would order from nugnes again.
2 May 2023
Still waiting for the label to send it…
Still waiting for the label to send it back asked on Thursday and no news since then
1 May 2023
Reply from Nugnes 1920
Dear Customer,
Many thanks for your feedback, we are sure it will help us to improve our service. We apologize for the delay but we have received your return request on friday and our Customer Service doesn't work on weekends. Our opening time is: Mon. – Frid. 09:00 am – 1:00 pm | 02:00 – 05:30 pm
We are going to approve your request this morning, you will receive a notification via e mail shortly with the shipping label and all the instructions.
Please consider us at your service for any further assistance
Kind Regards
Thank you for very good delivery and…
Thank you for very good delivery and fast service and excellent communication.
25 April 2023
Great Customer Service
I had an issue with my discount code and they responded to my email quickly and refunded the difference
26 April 2023
This is my second purchase from…
This is my second purchase from Nugnes1920. I liked everything, the right size, neatly packaged, fast delivery. Everything is fine!
23 April 2023
Great Purchase Experience
Very fast shipping. Took only one day from Italy to USA. Well wrapped and authentic. Customer service responds quickly when contacted. I recommend Nugnes 1920
21 April 2023
I ordered a cute Chloe marcie and it is…
I ordered a cute Chloe marcie and it is amazing in person. I was nervous about an overseas vendor, but the shipping was speedy (DHL) and the bag itself is better than the photos. Will definitely order from Nugnes again.
20 April 2023
Absolutely awful company to deal with
Absolutely awful company to deal with. I would never shop with them again. Buyer beware!!
23 February 2023
Unprompted review
Reply from Nugnes 1920
Dear Customer,
Many thanks for sharing your experience with us. We are sorry if you are not satisfied of our service.
Kindly be informed that our Customer Care Team is always happy to share more information with our customers if needed.
Please do not hesitate to contact us for any further assistance
Kind Regards
Great products and fast shipping
12 April 2023
Perfect 🤩 fast delivery
11 April 2023
They fixed the Issue!
There was a mixup with the duty fees because the waybill was written up incorrectly to charge me duties(duty fees were already included in the price of the merchandise according to the website). I did get in contact with Nugnes and they handled the issue in about 2 days and I was refunded the money I paid to DHL. Next time I hope for a better shipping experience. Overall I am satisfied with my order and I am satisfied with how soon customer service handled the issue and refunded me. I will most likely do business with this company again.
11 April 2023
Reply from Nugnes 1920
Dear customer,
We are sorry for your review. As per emails, we kindly asked you to not pay any duties, because we would have opened a claim with dhl in order to deliver your order as soon as possible. We have done our best to assist you and we hope you are now happy about the service. We remain at your disposal for any further assistance.
Brand new Gucci belt (never been worn)
Brand new Gucci belt (never been worn). Original package, almost 20% lower than original price.
Everything is good.
6 April 2023
Nunges has an amazing service team
Nunges has an amazing service team, they really tace care about customers!
I have chosen a dress With the discount 25%. I didn’t manage to order eat till the end of the day and discount disappeared. I writr to Nunged and informed them that it was occasionally , and asked to prolong a discount for the next day. They were so helpful, and prolong thus special discount personally for me for special item for one more day! It was really nice.
After making the order, I had an issue with its terms of delivery. Nugnes team contacted with DHL directly, dods their best to make deliver quicker and to keep me well informed and calm about my order! A lot of compliments and best wishes to Nungnes Team!
10 April 2023
Unprompted review
Allow me to be the English review…
Allow me to be the English review you’re looking for;
Made a purchase from New Jersey USA
It got shipped within 24 hours, arrived within 3 days.
Signed delivery, shipping was a bit expensive at $25, but what can you expect for signed international delivery. And I’d say based on the speed of delivery it was worth it!
Products arrived nicely packaged and inside the box wrapped up in tissue paper, great care to detail.
Will definitely purchase from Nugnes 1920 again!
30 March 2023
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