I have visited the NuEar office with my husband several times. I have no problem with the product, but want to commend the staff at the Marion, Illinois, especially April Campbell. She is the kindest,... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Since upgrading to an Apple I-Phone 11, had constant problems with aids dropping off one ear or the other. Technician is working with me trying to resolve this problem. Also, I cannot pair my phone w... See more
Company replied
If I were to design a hearing aid my most important features would be sound quality, successful communication in the presence of noise, and connectivity to all Bluetooth devices. Everything doesn’t ma... See more
Company replied
I am pleased with NuEar for the most part, but since these are my first hearing aids, I have nothing to compare them with. There are days when I do not wear them because I will be in earshot of n... See more
Company replied
Company details
Information provided by various external sources
Hearing Independence guides everything we do. It's not only what we strive to provide each person who walks through the door, it's what makes us different from other hearing healthcare providers. NuEar hearing aids have been improving the lives of people all across the country since 1976. Formed by hundreds of independent-minded hearing professionals just like us, the network of NuEar providers now stretches nationwide. Together, we don't just offer better hearing. Together, we give you piece of mind knowing that no matter where you are or where you go, NuEar will be there with you.
Contact info
6700 Washington Ave S, 55344, Eden Prairie, United States
- (800) 626-8327
- information@nuear.com
- nuear.com
NuEar
Top of the line products. I love working with this technology, my patients adore the quality and leave satisfied every time. The staff at NuEar is easily accessible and help me greatly whenever I reach out. Could not ask for more!
7 August 2019
Unprompted review
Reply from NuEar
Hi Courtney, Thank you for taking the time out of your day to leave us this nice note!
Reply from NuEar
Hi Peter, Thank you for taking the time to leave us such a nice review!
NuEar is a wonderful company with their…
NuEar is a wonderful company with their main focus on our patients. They have gone above and beyond to help those that we work with.
7 August 2019
Unprompted review
Reply from NuEar
Hi Marnie, Thank you for taking the time out of your day to leave us such a nice note!
NuEar provides what I need for my clients
As a dispenser, I find NuEar to provide exactly what I need for 99% of my clients hearing problems. I am grateful for the opportunity to be part of the NuEar family.
7 August 2019
Unprompted review
Reply from NuEar
Thank you for taking the time out of your day to leave us such a nice note! We are happy you are part of the NuEar family as well! :-)
Great company
Great company. Very innovative cutting edge technology excellent customer service and support
7 August 2019
Unprompted review
Reply from NuEar
Hi Denis, Thanks for the wonderful review! We couldn't provide excellent customer service and support without our excellent customers!
NuEar, the benchmark of service
NuEar has been outstanding to work with. The product and customer service they provide is second to none.
7 August 2019
Unprompted review
Reply from NuEar
Thank you, Eva, for taking the time to write such a nice review - your comments motivate us to continue to provide the best service and products for you!
We have been working with NuEar since…
We have been working with NuEar since the beginning. They are amazing. Everyone there works as a team and is always willing to help you out no matter what the situation is. The team at NuEar truly cares about it's partners and their family. I could not imagine being a part of any other network. NuEar stands way above the rest.
7 August 2019
Unprompted review
Reply from NuEar
Thank you for the wonderful review - we truly appreciate all of your comments and they inspire us to continue to provide the best service and products for you!
connectivity with different devices
connectivity with different devices, phone, tv, car, custom memories needs to improve, disconnect happens too often, I have to restart the aids, I love everything else about my aids
7 August 2019
Unprompted review
Reply from NuEar
Hi Dennis, Thank you for giving us your valuable feedback!
If I were to design a hearing aid my…
If I were to design a hearing aid my most important features would be sound quality, successful communication in the presence of noise, and connectivity to all Bluetooth devices. Everything doesn’t make a difference. Rechargeable is nice but not a deal breaker. Healthables arent too important to put patients
7 August 2019
Unprompted review
Reply from NuEar
Hi Evan,
Thank you for taking the time out of your busy day to provide us with your valuable feedback. We appreciate the feedback from customers, such as yourself, to help us provide the best available products for our customers. We will use your important feedback to help improve future products.
Thank you for being a loyal NuEar customer! We appreciate everything you do for your patients and NuEar.
Sincerely,
NuEar
Reply from NuEar
Thank you, Vicki! We appreciate your feedback!
I like the automation and control…
I like the automation and control through the app. The sound quality is pretty good when sent directly to the hearing aid from a bluetooth device such as my phone. Still not happy with the sound as heard from the ambient air to the hearing aid such as normal conversations. The volume is fine to high, but the clarity of speach is where I struggle.
1 March 2019
Unprompted review
Reply from NuEar
Hi Robin,
Thank you for your valuable feedback and for making us aware of your experience. We will use your feedback to help make improvements.
We also would like to learn more and see how we can make things right, please contact us for at (888) 251-9340 or email us at information@nuear.com.
Sincerely,
NuEar Hearing
I love this hearing device
I love this hearing device. Certainly can hear clearly and distinctly. The service is outstanding and the people servicing are very pleasant to deal with. I'm very happy with NuEar and yes, I can hear much better now.
11 January 2019
Unprompted review
Reply from NuEar
Hi Mary, Thank you for taking the time to leave us such a nice review!
Reply from NuEar
Hi Justin, Thanks for the wonderful review!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.